Access Guide
Introduction
- Services / facilities within the grounds include :
Dumfries House Cook School (Belling Hospitality Training Centre/Woodlands Restaurant)
Dumfries House Outdoor Activity Centre (Tamar Manoukian Outdoor Activity Centre)
Dumfries House Laundry Room (Prince’s Drawing School Dimplex Studio)
Dumfries House Education Centre (Pierburg Education Centre).
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Cumnock.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Auchinleck.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 1 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 400cm x 650cm (13ft 1in x 21ft 4in).
- The nearest designated bay is 12m (13yd 4in) from the accessible room entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There is also standard parking at the side of the building, nearer the main entrance.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front side of the building.
- There is step-free access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 105cm (3ft 5in).
- The main door(s) open(s) towards you (pull).
- The door(s) may be difficult to open.
- The door(s) is/are single width.
- The width of the door opening is 89cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Outside Access (Accessible Room Entrance)
- This information is for the entrance located at the rear of the building.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 88cm (2ft 11in).
Level Change (Accessible Room Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located to the right as you face the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
Outside Access (Restaurant Entrance)
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Entrance
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- This information is for the entrance located at the rear of the building, to the lower restaurant area.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) may be difficult to open.
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 90cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located leading up to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Reception
- The desk/counter is 9m (9yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Level Change (Inside Access)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading down beside reception.
- There is/are 5 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up the step(s).
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Comments
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- There are 2 steps without handrails leading down beyond reception to the standard toilet.
- There are a further 4 steps leading between the upper and lower parts of the restaurant.
- There are 3 steps to rooms located beyond the restaurant.
Eating and Drinking
- The following information is for the restaurant.
- The restaurant is located down to the rear of the building.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 1m (3ft 3in) from the restaurant entrance.
- The distance between the floor and the lowest table is 68cm (2ft 3in).
- The distance between the floor and the highest table is 71cm (2ft 4in).
- The standard height for tables is 71cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are good.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are further rooms.
Room
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General Information
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- The Tourist Board rating is 4.
- There are 22 rooms in total.
- There are 15 standard ground floor rooms.
- There are 7 standard rooms on other floors.
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Accessible Rooms
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- There are accessible ensuite facilities.
- There is / are 1 room(s) which has / have accessible ensuite facilities.
- There is / are 0 adjoining room(s) available for carers.
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Location and Access
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- The accessible room viewed is 1m (3ft 3in) from the accessible room entrance.
- There is level access from an accessible entrance.
- Some accessible rooms are located in a separate building from the main hotel.
- There is level access leading to the accessible room in a separate building.
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Accessible Room
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- The room number or room name viewed was 17.
- The width of the door is 88cm.
- The height of the bed is 70cm.
- The measurement between the bed base and floor is 3cm (1in).
- Light switches are within 120cm from floor level.
- There is not a functional emergency alarm in the room.
- No emergency alarm is fitted in the room.
- An adjoining room is not available.
- Assistance dogs are not welcomed to stay with guests in accessible rooms.
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Accessible Ensuite
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- The width of the door to the ensuite is 82cm (2ft 8in).
- The door opens outwards.
- The door weight is heavy.
- The door is locked by a twist lock.
- The dimensions of the accessible ensuite are 235cm x 275cm (7ft 9in x 9ft).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 160cm (5ft 3in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- Wall mounted grab rails are available for the toilet.
- As you face the toilet, the wall mounted grab rails are on both sides.
- The toilet seat is 49cm (1ft 7in) above floor level.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 77cm (2ft 6in).
- The tap type is lever.
- There is a mixer tap for the sink.
- There is not a functional emergency alarm available in the ensuite.
- It is tied up and out of reach(higher than 10cm (4") from floor).
- Disposal facilities are not available.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
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Bath and Shower
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- There is a bath.
- The height of the side of the bath from floor level is 60cm (1ft 12in).
- The tap type is twist/turn.
- There is a mixer tap.
- There is a shower over the bath.
- The shower head height is adjustable.
- The shower control type is twist/turn.
- There are not handrails available.
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Wheel In Shower
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- There is a wheel in shower.
- The shower head is adjustable.
- The shower control type is lever.
- The shower seat is flip-down.
- The flip down or fixed seat height is 50cm (1ft 8in).
- There are handrails available for the shower.
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Signage, colour contrast and lighting in accessible rooms
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- There is no additional signage on or near the hotel door.
- The colour contrast between the external hotel room door and wall is high.
- The colour contrast between the walls and floor is high.
- The colour contrast between the internal hotel room door and wall is high.
- The colour contrast between the external ensuite door and wall is medium.
- Lighting levels are bright.
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Colour contrast and lighting in accessible ensuite
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- The colour contrast between the internal ensuite door and wall is medium.
- The colour contrast between the walls and floor in the ensuite is high.
- The colour contrast between the dropdown rails and wall is medium.
- The colour contrast between the grab rails and wall is medium.
- Lighting levels are bright.
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Auxiliary Aids - General
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- Some rooms have no auxiliary aids for people with sensory impairments.
- The venue does not provide other auxiliary aids for people with mobility impairments.
- Assistance dogs are not welcome to stay with guests in rooms.
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Ground Floor Standard Rooms
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- There are standard rooms on the ground floor.
- There is level access to ground floor rooms.
- Adjoining rooms are not available.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors cannot be accessed by lift.
- There is not level access to standard rooms on other floors.
- Adjoining rooms are not available.
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located to the right as you enter, down beyond reception.
- The shared toilet(s) is/are approximately 14m (15yd 11in) from the main entrance.
- Inside the venue, there is not level access to the shared toilet(s).
- Lighting levels in the shared toilets are good.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is normally on duty.
- Staff are trained to BSL level 1.