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Dumfries House Lodge

Dumfries House, Cumnock, East Ayrshire, KA18 2NJ

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Access Guide

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Introduction

  • Services / facilities within the grounds include :
    Dumfries House Cook School (Belling Hospitality Training Centre/Woodlands Restaurant)
    Dumfries House Outdoor Activity Centre (Tamar Manoukian Outdoor Activity Centre)
    Dumfries House Laundry Room (Prince’s Drawing School Dimplex Studio)
    Dumfries House Education Centre (Pierburg Education Centre).

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Cumnock.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Auchinleck.

Opening Hours

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot be booked in advance.
    • There is/are 1 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 400cm x 650cm (13ft 1in x 21ft 4in).
    • The nearest designated bay is 12m (13yd 4in) from the accessible room entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • There is also standard parking at the side of the building, nearer the main entrance.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front side of the building.
    • There is step-free access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 105cm (3ft 5in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) may be difficult to open.
    • The door(s) is/are single width.
    • The width of the door opening is 89cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Outside Access (Accessible Room Entrance)

  • This information is for the entrance located at the rear of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 88cm (2ft 11in).

Level Change (Accessible Room Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located to the right as you face the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Outside Access (Restaurant Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the building, to the lower restaurant area.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) may be difficult to open.
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 90cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located leading up to the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.

Reception

  • The desk/counter is 9m (9yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Level Change (Inside Access)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading down beside reception.
  • There is/are 5 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up the step(s).
  • Comments View
    • There are 2 steps without handrails leading down beyond reception to the standard toilet.
    • There are a further 4 steps leading between the upper and lower parts of the restaurant.
    • There are 3 steps to rooms located beyond the restaurant.

Eating and Drinking

  • The following information is for the restaurant.
  • The restaurant is located down to the rear of the building.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 1m (3ft 3in) from the restaurant entrance.
  • The distance between the floor and the lowest table is 68cm (2ft 3in).
  • The distance between the floor and the highest table is 71cm (2ft 4in).
  • The standard height for tables is 71cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting levels are good.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are further rooms.

Room

  • General Information View
    • The Tourist Board rating is 4.
    • There are 22 rooms in total.
    • There are 15 standard ground floor rooms.
    • There are 7 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 1 room(s) which has / have accessible ensuite facilities.
    • There is / are 0 adjoining room(s) available for carers.
  • Location and Access View
    • The accessible room viewed is 1m (3ft 3in) from the accessible room entrance.
    • There is level access from an accessible entrance.
    • Some accessible rooms are located in a separate building from the main hotel.
    • There is level access leading to the accessible room in a separate building.
  • Accessible Room View
    • The room number or room name viewed was 17.
    • The width of the door is 88cm.
    • The height of the bed is 70cm.
    • The measurement between the bed base and floor is 3cm (1in).
    • Light switches are within 120cm from floor level.
    • There is not a functional emergency alarm in the room.
    • No emergency alarm is fitted in the room.
    • An adjoining room is not available.
    • Assistance dogs are not welcomed to stay with guests in accessible rooms.
  • Accessible Ensuite View
    • The width of the door to the ensuite is 82cm (2ft 8in).
    • The door opens outwards.
    • The door weight is heavy.
    • The door is locked by a twist lock.
    • The dimensions of the accessible ensuite are 235cm x 275cm (7ft 9in x 9ft).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 160cm (5ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet, the wall mounted grab rails are on both sides.
    • The toilet seat is 49cm (1ft 7in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The height of the sink is 77cm (2ft 6in).
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There is not a functional emergency alarm available in the ensuite.
    • It is tied up and out of reach(higher than 10cm (4") from floor).
    • Disposal facilities are not available.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is a bath.
    • The height of the side of the bath from floor level is 60cm (1ft 12in).
    • The tap type is twist/turn.
    • There is a mixer tap.
    • There is a shower over the bath.
    • The shower head height is adjustable.
    • The shower control type is twist/turn.
    • There are not handrails available.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head is adjustable.
    • The shower control type is lever.
    • The shower seat is flip-down.
    • The flip down or fixed seat height is 50cm (1ft 8in).
    • There are handrails available for the shower.
  • Signage, colour contrast and lighting in accessible rooms View
    • There is no additional signage on or near the hotel door.
    • The colour contrast between the external hotel room door and wall is high.
    • The colour contrast between the walls and floor is high.
    • The colour contrast between the internal hotel room door and wall is high.
    • The colour contrast between the external ensuite door and wall is medium.
    • Lighting levels are bright.
  • Colour contrast and lighting in accessible ensuite View
    • The colour contrast between the internal ensuite door and wall is medium.
    • The colour contrast between the walls and floor in the ensuite is high.
    • The colour contrast between the dropdown rails and wall is medium.
    • The colour contrast between the grab rails and wall is medium.
    • Lighting levels are bright.
  • Auxiliary Aids - General View
    • Some rooms have no auxiliary aids for people with sensory impairments.
    • The venue does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are not welcome to stay with guests in rooms.
  • Ground Floor Standard Rooms View
    • There are standard rooms on the ground floor.
    • There is level access to ground floor rooms.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • There is not level access to standard rooms on other floors.
    • Adjoining rooms are not available.

Toilet with Adaptations

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level 1.