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Dumfries House Lodge

Dumfries House, by Cumnock, KA18 2NJ

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • Toilets with adaptations are not available.
    • Shared step-free standard toilet facilities are located to the left from the front entrance.
    • The shared toilet has stepped access from reception, although the front entrance can be used to bypass the steps.

Parking

  • Car Park View
    • The car park is located around the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay is clearly marked and signposted.
    • The Blue Badge parking bay dimensions are 250cm (width) x 500cm (depth).
    • There are no hatched/marked zones around the Blue Badge parking bay.
    • The nearest designated bay is 10m from the bedroom with adaptations.
    • The most accessible route from the Blue Badge parking has a slight slope.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
    • There are 4 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 260cm (width) x 500cm (depth).
    • The controls are at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Main Entrance

  • This entrance is located at the front of the building.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a bell at a height of 106cm.
  • There is a single manual door.
  • The door opens towards you.
  • The width of the opening is 89cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium colour contrast.

Reception

  • Location View
    • The reception is located through the main entrance and to the right.
    • The distance from the main entrance is 10m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 80cm.
    • The reception has windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There may be background noise in this area.
    • The flooring is patterned.
    • Lighting levels vary due to the use of large glazed walls.
    • Lighting levels are adjustable.
    • There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: armchairs.

Getting Around

  • Access View
    • There is not internal step-free access between floors.
    • Step-free access to the lower restaurant floor and the shared toilet level is via an alternative external entrance only.
    • There is step-free level access throughout the majority of walkways.
    • The following areas have stepped access: the upper restaurant level and the first floor.
  • Circulation View
    • Doors are held open along circulation routes.
    • Access throughout may include narrow walkways.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • Some flooring is patterned.
    • There may be background noise.
    • Wayfinding signage is not provided.
    • Seating available in the walkways includes: chairs without armrests.
    • Lighting levels vary due to the size of the space.
    • Lighting levels are adjustable.

Entrance (Lower Restaurant)

  • This entrance is located at the rear of the building, at the lower ground floor restaurant level.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There are double manual doors.
  • The doors open towards you.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 90cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium colour contrast.

Eating and Drinking

  • Location and Access View
    • The restaurant is located down towards the rear right of the building.
    • The most accessible route has a slight slope.
    • There are no doors to open along the most accessible route.
    • There is step-free access via a slope into this area.
    • The slope has a slight gradient.
    • There is open plan access.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is available.
    • Menu types include: handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the majority of the seating area.
    • There is stepped access to the upper restaurant seating area.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor colour contrast varies between low and high.
    • The flooring is patterned.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Lighting levels are adjustable.

Bedroom and Ensuite with Adaptations

  • Bedroom Access View
    • The bedroom surveyed is located on the right side of the building.
    • The distance from the main entrance is 90m.
    • The most accessible route to the bedroom has a slight slope.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the bedroom.
    • There is tactile and numbered signage on or near the door.
    • Entry to the room is by a key lock.
    • The height of the key lock is 138cm.
    • The door opens inwards and has a medium colour contrast.
    • The width of the opening is 88cm.
  • Bedroom Features View
    • The bedroom has a super king bed.
    • The top of the mattress is 64cm from the floor.
    • The space under the bed is 5cm from the floor.
    • There is room for a wheelchair user to manoeuvre next to the bed.
    • Some flooring is patterned.
    • There is deep pile carpet in some areas.
    • Seating available in the bedroom includes: a chair without armrests, an armchair and a sofa.
    • Furniture available in the bedroom includes: a desk and a table.
    • The following is also available in this bedroom: bedside plug sockets, TV with subtitles and a flashing fire alarm.
    • There is no emergency alarm.
    • Lighting levels vary due to there being different types of lights in the space.
    • Lighting levels are adjustable.
    • This bedroom does not have an adjoining room.
  • Ensuite Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens outwards and has a low colour contrast.
    • The width of the opening is 86cm.
    • Internally the door has a medium colour contrast.
    • There is a grab rail on the internal door, with a medium colour contrast.
  • Ensuite Dimensions and Features View
    • The dimensions of the ensuite are 237cm (width) x 276cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 170cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • There is not a wall mounted toilet roll holder.
    • The toilet roll holder is 62cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 76cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a medium colour contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a pedal bin.
    • There is one coat hook.
    • The coat hook is 183cm from the floor.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • The ensuite has a wheel in shower and a bath.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 48cm from the floor.
    • There are grab rails for the shower.
    • The grab rails for the shower have a medium colour contrast.
    • There are dropdown rails for the shower.
    • The dropdown rails for the shower have a medium colour contrast.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
    • The height of the side of the bath from floor level is 60cm.
    • The bath has a twist/turn mixer control.
    • The standard bath is located in a separate ensuite bathroom.

Stairs

  • The stairs are located straight ahead as you enter through the main entrance.
  • The ground and first floors can be accessed by these stairs.
  • There is a handrail on the right going up.
  • The handrail is easy to grip.
  • The handrail does not cover the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Standard Toilet Facilities

  • The shared standard toilet facilities were surveyed.
  • The toilet is located to the left as you enter through the front entrance.
  • The distance from the front entrance is 5m.
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the toilet.
  • There is not any signage on or near the door.
  • The door opens inwards and has a low colour contrast.
  • The width of the opening is 75cm.
  • Internally the door has a low colour contrast.
  • Hand washing facilities include: a wash basin, a wall mounted soap dispenser and a soap dispenser.
  • The wash basin has twist/turn taps.
  • Hand drying facilities include: a hand towel.
  • Lighting levels were even at the time of the survey, with unshaded light sources.