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Kilmarnock Shopmobility

Kilmarnock Bus Station, Green Street, Kilmarnock, East Ayrshire, KA1 1LJ

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Access Guide

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Introduction

Opening Times

  • Monday Closed.
  • Tuesday 09:30 - 15:00.
  • Wednesday 09:30 - 15:00.
  • Thursday 09:30 - 15:00.
  • Friday 09:30 - 14:30.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated within the centre of the town.
  • There is a bus stop within 150m (164yds) of the venue.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Kilmarnock.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for Blue Badge holders.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 3 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 275cm x 500cm (9ft x 16ft 5in).
    • The nearest Blue Badge bay is 25m (27yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The car parking area is for the use of Blue Badge holders.
    • The car park may be closed during the planned demolition of the Foregate multi-story car park in 2022.
    • There are also Blue Badge bays located opposite the venue, and in the Foregate (South) and Foregate (North) public car parks off James Shaw Crescent.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located in Foregate Square.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is/are single width.
    • The width of the door opening is 105cm.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.

Shopmobility

  • Route maps are available.
  • Manual wheelchairs are available.
  • Powered wheelchairs are not available.
  • Powered scooters are available.
  • Equipment does have to be booked in advance.
  • There is not a hire charge.
  • Escorts are not normally available to assist around town / city.
  • Trained escorts are not available for people with a visual impairment.
  • Trained escorts are not available for people with a hearing impairment.

Toilet with Adaptations

  • Accessible toilet facilities are not available.
  • Comments View
    • The nearest accessible and standard toilets are situated in the Burns Mall Shopping Centre.
    • The nearest Changing Places is located to the side of Shopmobility within Kilmarnock Bus Station.
    • Please see the separate Detailed Access Guides for further information.

Standard Toilet(s)

Changing Places (Bus Station Main Entrance Corridor)

  • Location and Access View
    • The facility is located to the right as you enter, adjacent to Shopmobility.
    • The facility is approximately 5m (5yd 1ft) from the main entrance.
    • The facility is not in addition to standard and accessible toilets.
    • The facility is not located close to other managed facilities (e.g. reception or service counter).
    • There is level access into the facility.
    • The facility surveyed is for the sole use of disabled people.
    • There is a medium colour contrast between the external door and wall.
    • There is a medium colour contrast between the internal door and wall.
    • You do need a key for the facility.
    • The key is not a radar key.
    • The key can be obtained from Shopmobility.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards (automatically).
    • The door is locked by a lever twist.
    • The door has a horizontal grab rail.
    • The width of the door is 97cm (3ft 2in).
    • The dimensions of the facility are 330cm x 455cm.
    • The ceiling height is at a minimum of 2.4m.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • There is a high colour contrast between the walls and floor.
  • Toilet Details View
    • The facility toilet has a transfer space on both sides.
    • The transfer space on the right as you face the toilet is 150cm (4ft 11in).
    • The transfer space on the left as you face the toilet is 105cm (3ft 5in).
    • Dropdown rails are provided.
    • As you face the toilet the dropdown rail(s) is/are on both sides.
    • There is a high colour contrast between the dropdown rail(s) and wall.
    • As you face the toilet there are vertical grab rails on both sides.
    • There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall.
    • There is a high colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is a elbow pad flush.
    • There is a toilet roll holder.
    • The toilet has a cistern.
    • There is a low colour contrast between the toilet seat and pan.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is within reach and fully functional.
  • Changing Bench and Hoist Details View
    • The facility changing bench is wall mounted.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 190cm (6ft 3in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details View
    • There is not a shower unit with a detachable shower head.
  • Other Facilities View
    • A privacy screen is available.
    • The type of wash basin is adjustable.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • There is a high colour contrast between the wash basin grab rail(s) and wall.
    • There is not a soap dispenser.
    • Wide tear off paper roll is available.
    • The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
    • The height of the wide paper roll dispenser is 111cm.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • The height of the hand dryer is 94cm.
    • There is not a towel dispenser.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 95cm.
    • The shelf is located where it is reachable.
    • There is a shelf next to the toilet.
    • There is an emergency alarm for the facility.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is a coat hook.
    • There are coat hooks in the toilet at 102cm and 138cm from the floor.
    • There is not a red flashing fire alarm beacon within the room.
    • The lighting levels are good.
  • Comments View
    • This facility is managed by East Ayrshire Council (01563 554 400) who will issue key fobs to users who wish to access this facility.
    • Shopmobility (01563 541 420) should also be able to assist with access key fobs and can assist with entry.

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).