Access Guide
Station Overview
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Parking and Public Transport
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- The station does not have its own car park.
- There is on-street Blue Badge Bay parking, a public car park nearby and a taxi rank.
- The nearest parking is located off James Shaw Lane.
- View information on Foregate (South) Car Park (opens new tab) .
- The nearest step-free train station is Kilmarnock.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
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Getting Help and Assistance
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- There is a member of staff available for assistance.
- Announcements in the main ticketing/concourse area are visual.
- There is seating available.
- There is no hearing assistance system.
- The alternative formats documents can be provided in include: Braille (on request), Large print (on request) and different languages (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: equality training.
Opening Times
- Monday 04:30 - 00:30.
- Tuesday 04:30 - 00:30.
- Wednesday 04:30 - 00:30.
- Thursday 04:30 - 00:30.
- Friday 04:30 - 00:30.
- Saturday 04:30 - 00:30.
- Sunday 04:30 - 00:30.
Toilet and Changing Facilities
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Toilet Facilities
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- Burns Mall adjoins the bus station with doors leading directly onto the stances. There are public toilets including toilets with adaptations and separate baby changing facilities available there.
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Changing Places and Changing Facilities
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- Kilmarnock Shopmobility adjoins the bus station and during standard working hours can provide access to the Changing Places facility located in the entranceway.
Parking
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On-street Parking
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- On-street designated Blue Badge parking is available.
- The on-street designated Blue Badge parking bays are located on James Shaw Lane at the turning circle beyond the taxi rank.
- The Blue Badge bays are clearly marked and signposted.
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Public Car Parks
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- There is a public car park located off James Shaw Lane.
- The name of the car park is Foregate (South).
- Designated Blue Badge parking bays are available in the car park.
Entrance
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is an opening without doors.
Getting Around
- There is step-free level access throughout all areas.
- The flooring is patterned.
- Some of the walls have a reflective finish.
- There may be background noise.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: benches.
- Lighting levels vary due to the use of large glazed walls.
Bus/Coach Stands
- There are 11 stands at this station.
- The following stands have step-free level access: 1-11.
- All stands are clearly signed.
- All stands are sheltered.
- All stands have help points.
- All stands have seating.
- Seating available on the stands includes: benches.
- The seating is fixed.
- The stands have a timetable board and an electronic timetable display.
- Stand boarding areas do not have tactile markings.
- Stand boarding areas do not have clear markings.
Related Access Guides
- View information on Kilmarnock Shopmobility (opens new tab) .
- View information on Burns Mall (opens new tab) .
- View information on King Street Guide (opens new tab) .
- Kilmarnock Shopmobility adjoins the bus station and during standard working hours can provide access to the Changing Places facility located in the entranceway.
- Burns Mall adjoins the bus station with doors leading directly onto the stances. There are public toilets including toilets with adaptations and separate baby changing facilities available there.