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Kilmarnock Shopmobility

Kilmarnock Bus Station, Green Street, Kilmarnock, East Ayrshire, KA1 1LJ

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Access Guide

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Introduction

  • Kilmarnock Shopmobility is situated within Kilmarnock Bus Station.

COVID-19 Information

Opening Times

  • Monday 10:00 - 15:30.
  • Tuesday 10:00 - 15:30.
  • Wednesday 10:00 - 15:30.
  • Thursday 10:00 - 15:30.
  • Friday 10:00 - 15:30.
  • Saturday 09:00 - 14:00.
  • Sunday Closed.

Location

  • The venue is situated within the centre of the town.
  • There is a bus stop within 150m (164yds) of the venue.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Kilmarnock.

Parking

  • The venue does have its own car park.
  • Parking is free for Blue Badge holders.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are 3 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 275cm x 500cm (9ft 0in x 16ft 5in).
  • The nearest designated bay is 25m (27yd) from the bus station entrance.
  • The furthest designated bay is 30m (33yd) from the bus station entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The dropped kerb does not have tactile paving.
  • The patron does have to cross a road.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.

Outside Access (Kilmarnock Bus Station)

  • This information is for the entrance located in Foregate Square.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 152cm (4ft 12in) wide.

Reception

  • The desk is 8m (8yd 2ft) from the bus station entrance.
  • The reception desk is high (110cm+).
  • The desk has a low (76cm or lower) section.
  • The lighting levels are bright.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are bright.

Shopmobility

  • Route maps are available.
  • Manual wheelchairs are available.
  • Powered wheelchairs are not available.
  • Powered scooters are available.
  • Equipment does have to be booked in advance.
  • There is not a hire charge.
  • Escorts are not normally available to assist around town / city.
  • Trained escorts are not available for people with a visual impairment.
  • Trained escorts are not available for people with a hearing impairment.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.
  • Comments View
    • The nearest accessible and standard toilets are situated in the Burns Mall Shopping Centre.
    • Please see the separate Detailed Access Guide for further information.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).