Access Guide
Introduction
- Kilmarnock Shopmobility is situated within Kilmarnock Bus Station.
Opening Times
- Monday 10:00 - 15:30.
- Tuesday 10:00 - 15:30.
- Wednesday 10:00 - 15:30.
- Thursday 10:00 - 15:30.
- Friday 10:00 - 15:30.
- Saturday 09:00 - 14:00.
- Sunday Closed.
Location
- The venue is situated within the centre of the town.
- There is a bus stop within 150m (164yds) of the venue.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Kilmarnock.
Parking
- The venue does have its own car park.
- Parking is free for Blue Badge holders.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 3 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 275cm x 500cm (9ft 0in x 16ft 5in).
- The nearest designated bay is 25m (27yd) from the bus station entrance.
- The furthest designated bay is 30m (33yd) from the bus station entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The patron does have to cross a road.
- The road is generally quiet.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
View
- There is not a designated drop off point.
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Comments
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- The car parking area is for the use of Blue Badge holding customers.
- The 2nd photograph shows the route to the entrance.
Outside Access (Kilmarnock Bus Station)
- This information is for the entrance located in Foregate Square.
- There is level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 152cm (4ft 12in) wide.
Reception
- The desk is 8m (8yd 2ft) from the bus station entrance.
- The reception desk is high (110cm+).
- The desk has a low (76cm or lower) section.
- The lighting levels are bright.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are bright.
Shopmobility
- Route maps are available.
- Manual wheelchairs are available.
- Powered wheelchairs are not available.
- Powered scooters are available.
- Equipment does have to be booked in advance.
- There is not a hire charge.
- Escorts are not normally available to assist around town / city.
- Trained escorts are not available for people with a visual impairment.
- Trained escorts are not available for people with a hearing impairment.
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Comments
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- Walking aids are available.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
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Comments
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- The nearest accessible and standard toilets are situated in the Burns Mall Shopping Centre.
- Please see the separate Detailed Access Guide for further information.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is normally on duty.
- Staff are trained to BSL level (unknown at time of research).