Access Guide
Stadium Overview
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Stadium
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- Emirates Old Trafford Stadium is the home to Lancashire County Cricket Club and has a capacity of approximately 26,000.
- The ground has 5 stands and events and hospitality facilities.
- The ground has multiple event suites across four buildings (large and small facilities).
- The following stands have designated viewing areas; A, B, C, D and E.
- Additional facilities at the stadium include the Hilton Garden Inn and Caffé Nero.
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Match Day Parking
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- The parking available on match days will vary depending on the fixture being played.
- For most fixtures, Blue Badge parking will be in Car Park 1 or 2, accessed via Talbot Road.
- There is additional parking in Car Park 3 and the Bruntwood Car Park on match days, accessed via Great Stone Road.
- Parking can be booked in advance.
- The telephone number for parking enquiries is 0161 282 4000 (option 1).
- View the web page for parking enquiries (opens new tab).
- View information on Old Trafford Stadium - Parking, Getting In and Getting Around (opens new tab) .
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Non Match Day Parking
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- There is complimentary parking for conferences, exhibitions, awards dinners, and other events booked at the venue.
- This will mainly be in Car Park 1 or 2, accessed via Talbot Road.
- View information on Old Trafford Stadium - Parking, Getting In and Getting Around (opens new tab) .
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Public Transport
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- The nearest tram stop is Old Trafford.
- The nearest train station is Trafford Park.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
- View information on getting here (opens new tab) .
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Toilet and Changing Facilities
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- Changing Places facilities are located in Car Park 3 (behind Stand E) and behind Stand A.
- Stands A, B, C and E all have toilets with adaptations.
- There are also toilets with adaptations in the Pavilion, The Edge, The Point, and the Hilton Garden Inn Hotel.
- A parent and baby room is located behind Stand E.
- There is also a nursing room behind Stand A.
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Getting Help and Assistance
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- The telephone number for disabled visitors is 0161 282 4000 (option 1).
- The email address for disabled visitors is [email protected].
- View the web page for disabled visitors (opens new tab).
- Audio description commentary is not available at this stadium.
- There is a water bowl available for assistance dogs.
Toilet and Changing Facilities
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Toilet Facilities
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- The toilets with adaptations are located behind Stands A, B, C and E and also in The Garden Inn Hotel, the Pavilion and The Point.
- There are 15+ toilets with adaptations.
- The transfer space varies between left and right in the toilets with adaptations.
- Female and male step-free standard toilet facilities are located behind Stands A, B, C and E and also in The Garden Inn Hotel, the Pavilion and The Point.
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Changing Places Facilities
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- Changing Places facilities are located in Car Park 3 (behind Stand E) and behind Stand A.
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Changing Facilities
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- Parent and baby changing facilities are located behind Stands A and E and also in The Garden Inn Hotel, the Pavilion and The Point.
Parking (Car Parks 1 and 2)
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Car Park
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- The car park is located off Talbot Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 20+ designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
- There is a marked zone to one side and the rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 35m from the Pavilion Reception entrance.
- The most accessible route from the Blue Badge parking has very easy slopes.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is not free for all users, including Blue Badge holders.
- View information on parking policies/charges (opens new tab).
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
- There are 3 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 440cm (depth).
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is at a suitable height for a wheelchair user.
- An online account is required to use the charging point.
- Payment can be made via an app.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located outside the Pavilion and the hotel.
- There is a dropped kerb without tactile paving from the drop-off point.
Parking (Car Park 3)
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Car Park
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- The car park is located off Great Stone Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- Parking is not free for all users, including Blue Badge holders.
- View information on parking policies/charges (opens new tab).
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Parking (Bruntwood Car Park)
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Car Park
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- The car park is located off Great Stone Road, outside the Lancastrian Office Centre.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- Parking is not free for all users, including Blue Badge holders.
- View information on parking policies/charges (opens new tab).
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
- There are 7 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 420cm (depth).
- The nozzle holster is not at a suitable height for a wheelchair user.
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Drop-off Point
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- There is not a designated drop-off point available.
Access Point - Gate 1
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Access Point
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- This access point is located off Talbot Road at Gate 1.
- The access point is clearly signed.
- There is step-free level access at the access point.
- There is a single gate at this access point.
- The gate is permanently held open.
- The width of the opening is 110cm.
- The gate has a low colour contrast.
- There is step-free access via a slope as you enter.
- The slope has a slight gradient.
Access Point - Gate 3
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Access Point
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- This access point is located off Brian Statham Way.
- The access point is clearly signed.
- There is step-free level access at the access point.
- There is a double gate at this access point.
- The gates are permanently held open.
- The gates have a high colour contrast.
Access Point - Gate 5
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Access Point
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- This access point is located in Brian Statham Way.
- The access point is not clearly signed.
- There is step-free level access at the access point.
- There is a double gate at this access point.
- The gates are permanently held open.
- The gates have a low colour contrast.
Access Point - Gate 10 and 11
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Access Point
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- This access point is located off Great Stone Road.
- The approach to the access point has uneven surfaces.
- The access point is clearly signed.
- There is step-free level access at the access point.
- There is a single gate at this access point.
- The gate is permanently held open.
- The width of the opening is 110cm.
- The gate has a low colour contrast.
- There is step-free access via a slope as you enter.
- The slope has a slight gradient.
Outer Concourse and Walkways
- There is step-free access on the walkways around the ground.
- There are slight to steep slopes on the section under the Pavilion.
- There are food and drink kiosks located around the concourse walkways to the rear of the stands.
- There is clear directional signage.
- There is a stadium plan/map.
- There is a steward available for assistance on a matchday.
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Stands
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- View information on the Stand A - Family Stand (opens new tab).
- View information on the Stand B - Lower (opens new tab).
- View information on the Stand B - Upper (opens new tab).
- View information on the Lightning Stand C - Lower (opens new tab).
- View information on the Lightning Stand C - Upper (opens new tab).
- View information on the Stand E (opens new tab).
- Ticketing View
- Shops View
- Bars and Restaurants View
- Main Reception / Hospitality View
Food and Drink
- Food and drink counters are located around the concourses at the rear of the stands.
- The food and drink counters are clearly signed.
- There is step-free level access to the food and drink counters.
- None of the counters are between the recommended heights of 95cm - 110cm.
- There are no lowered sections at the food and drink counters.
- Menus are wall-mounted.
- Assistance is available when ordering food and drink.
Stand A Faith Room
- The room is located in the walkway under the Pavilion.
- The most accessible route to the room has a steep slope.
- There are no doors to open along the most accessible route.
- There is pictorial and written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors.
- The doors open away from you.
- One of the doors was locked at the time of the survey.
- The width of the opening is 89cm.
- There is a small lip on the threshold of the opening.
- The doors have a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- Some flooring is patterned.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs without armrests and benches.
- Some seating is fixed.
- There is not a hearing assistance system.
- Additional facilities/services include: ritual washing facilities.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Changing Places (Stand A - Block A7 - Transfer Both Sides)
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Location and Access
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- The Changing Places facility surveyed is located in the concourse behind the Stand A, under Block A7.
- The Changing Places toilet is in addition to other toilet facilities.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The most accessible route to the Changing Places facility has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens inwards and has a high colour contrast.
- The width of the opening is 102cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a high colour contrast.
- The dimensions of the facility are 364cm (width) x 290cm (depth).
- There is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
- The lateral transfer space on the left is 142cm (from the side of the toilet pan).
- The lateral transfer space on the right is 84cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the left transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high colour contrast.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a high colour contrast.
- The toilet seat is 50cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder is located on the dropdown rail.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 180cm.
- The facility hoist is powered overhead and accesses the changing bench and the toilet.
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Other Facilities
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- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 113cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 103cm from the floor.
- A wide paper roll dispenser is available.
- The wide paper roll dispenser is 180cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is an unobstructed shelf.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 108cm and 143cm from the floor.
- A privacy screen is not available.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Changing Places (Car Park 3 - Transfer Both Sides)
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Location and Access
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- The Changing Places facility surveyed is located behind Stand E, at the entrance to car park 3.
- The Changing Places toilet is not in addition to other toilet facilities.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The most accessible route to the Changing Places facility has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free access via ramp into the facility.
- The ramp has a steep gradient.
- There are not any level resting areas along the ramp.
- The ramp is between 75cm and 150cm wide.
- There are no handrails for the ramp.
- There is pictorial signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 101cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a high colour contrast.
- The dimensions of the facility are 300cm (width) x 400cm (depth).
- There is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet, however they are obstructed.
- The lateral transfer space on the left is 52cm (from the side of the toilet pan).
- The lateral transfer space on the right is 81cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the left transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high colour contrast.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a high colour contrast.
- The toilet seat is 50cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder is located on the dropdown rail.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 185cm.
- The facility hoist is powered overhead and accesses all areas.
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Other Facilities
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- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high colour contrast.
- There is a wall mounted towel dispenser.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 99cm from the floor.
- A wide paper roll dispenser is available.
- The wide paper roll dispenser is 98cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 108cm and 143cm from the floor.
- A privacy screen is available.
- The walls and floor colour contrast varies between low and high.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Stand C Block C5 - Left Hand Transfer)
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Location
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- The toilet surveyed is located at the rear of Stand C, Block C5.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 85cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a low colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 155cm (width) x 216cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 96cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 80cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 95cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a nappy/incontinence items bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 78cm.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
