Access Guide
Overview
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About
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- The venue is an accommodation complex of four self-catering cottages.
- Services available in the venue include: a fishing lake, a farm experience tour twice a week, nature sessions, reptile walks, bat walks, moth and butterfly walks, various types of massage, reflexology, facials, yoga, Reiki, laundry room and games room.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is Barnstaple.
- For the latest travel options and information you can plan your travel using Travel Devon (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The following areas have step-free access via ramps or slopes: the fishing lake, the Granary, Millhouse and Woodlark cottages.
- The following areas have stepped access: Caen Byre cottage.
- Access throughout may include uneven surfaces, manual doors and narrow walkways.
- There is not a toilet with adaptations available.
- A toilet with adaptations for disabled people is available in Mill House and Granary cottages.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Additional equipment which can be borrowed or hired includes: seats with armrests and armchairs.
- Documents are available in the following formats: large print (on request).
- The venue has additional information available via an App which can be accessed via QR code.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Related Access Guides View
Parking
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Car Park
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- The car park is located in front of the treatment room, shop and laundry block as you enter.
- The car park is open air/surface.
- The car park surface consists of loose chippings and compacted earth.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- This car park is for Blue Badge holders and visitors only.
- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are 2 electric vehicle charging points.
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require an app.
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- The EV charging points are in the parking area for The Granary.
Standard Toilet Facilities
- The male standard toilet facilities were surveyed.
- The toilet is located at the back end of the car park.
- The distance from the car park is 15m.
- The most accessible route has uneven surfaces, a step and a steep ramp or slope.
- There is stepped access into the toilet.
- There is 1 step with no handrails.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 6cm.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 77cm.
- Internally the door has a high visual contrast.
- There are no ambulant toilet facilities available.
- There is a wash basin and a soap dispenser available.
- The wash basin has a lever tap.
- Lighting levels were even at the time of the survey.
Getting Around
- The following areas have step-free access via ramps or slopes: The Granary, Millhouse and Caen Byre cottages.
- The following areas have stepped access: Woodlark cottage.
- Access throughout may include narrow openings, narrow walkways and uneven surfaces.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests.
Outdoor Spaces (Fishing Lake)
- The following is available in this area: open countryside.
- Outdoor areas consist of compact earth and uncompacted earth.
- There are footpaths in some areas.
- The majority of the paths are not wide enough for wheelchair users.
- The following areas have step-free access via ramps or slopes: the banks of the lake.
- There are some seats situated along the paths for people to rest.
- The paths have uneven surfaces and narrow gaps.
- There is a small steep bridge to cross to get to the fishing lake.
Room (Chrysalis Spa Treatment Room and Studio)
- The room is located to the left as you enter the venue.
- The distance from the car park is 10m.
- The most accessible route to the room has a steep ramp or slope and uneven surfaces.
- There is written text signage on or near the door.
- There is stepped access into the room.
- There is 1 step with no handrails.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 6cm.
- The depth of the steps is not between 30cm and 45cm.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs without armrests and sofas.
- Furniture available in the room includes: treatment tables/beds.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey.
- A variety of bookable treatments is available, including: Reiki, Massage, Yoga, Facial treatments and Sound therapy.
Room (The Pantry)
- The room is located just before the standard toilets.
- The distance from the car park is 14m.
- The most accessible route to the room has a steep ramp or slope and uneven surfaces.
- There is written text signage on or near the door.
- There is stepped access into the room.
- There is 1 step with no handrails.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 6cm.
- The depth of the steps is not between 30cm and 45cm.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not space for an assistance dog to rest.
- The flooring is shiny.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- The Pantry is self-service and is not normally staffed.
Laundry Room
- The laundry room is located in the services block as you leave the car park.
- There is stepped access into the laundry room.
- There is 1 step with no handrails.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 6cm.
- The depth of the steps is not between 30cm and 45cm.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 77cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is shiny.
- Facilities within the room include a wash basin, a washing machine and a tumble dryer.
- Lighting levels were even at the time of the survey.
Room (Games Room)
- The room is located by the Stables block.
- The distance from the car park is 25m.
- The most accessible route to the room has a steep ramp or slope and uneven surfaces.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs without armrests and armchairs.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey.
