Access Guide
Accommodation Overview
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About
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- The venue is one of four self-catering cottages on the site.
- There are 5 bedrooms in total.
- There is step-free level access to some of the bedrooms.
- Dogs are welcomed at this venue.
- Shared facilities include: a laundry room.
- There is also a shared games room.
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is Barnstaple.
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The following areas have step-free access via ramps or slopes: dining area.
- The following areas have stepped access: lower ground floor.
- Access throughout may include manual doors and narrow walkways.
- Upper and lower ground floors can be accessed via stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Additional equipment which can be borrowed or hired includes: seats with armrests and armchairs.
- The alternative formats documents can be provided in include: Large print (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Related Access Guides View
Parking
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Car Park
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- The car park is located by the Stables block opposite the Millhouse.
- The car park is open air/surface.
- The car park surface consists of loose chippings.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- This car park is for Blue Badge holders and visitors only.
- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are 2 electric vehicle charging points.
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require an app.
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Drop-off Point
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- There is not a designated drop-off point available.
Access To
- The distance from the designated parking spaces is 8m.
- The most accessible route has manual gates and a steep ramp or slope.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- There is written text signage on or near the entrance.
- There is step-free level access into the cottage.
- There is a single manual door which opens away from you.
- The door is easy to open.
- The width of the opening is 90cm.
- The door has a high visual contrast.
- There is a slight lip on the threshold of the door.
Entrance
- This entrance is located on upper ground floor.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single manual door at this entrance.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 90cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is step-free level access as you enter.
Stairs
- The stairs surveyed are located to the left of the dining room.
- The ground floor and the lower ground floor can be accessed by these stairs.
- There are 13 steps between floors.
- The steps are unmarked and have no handrails.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 20cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Standard Bedroom (1 - Upper Ground Floor)
- The bedroom surveyed is located on the left as you enter.
- The distance from the entrance is 2m.
- The most accessible route to the bedroom has uneven surfaces and step-free level access.
- There is step-free level access into the bedroom.
- There is no signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 78cm.
- The bedroom has twin beds.
- The top of the mattress is 60cm from the floor.
- The space under the bed is 23cm from the floor.
- There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- The flooring is shiny.
- Lighting levels were even at the time of the survey.
Standard Bathroom (Upper Ground Floor)
- The bathroom surveyed is located on the right as you enter.
- The distance from the entrance is 2m.
- The most accessible route to the bathroom has step-free level access.
- There is step-free level access into the bathroom.
- The bathroom door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 80cm.
- Internally the door has a high visual contrast.
- The dimensions of the bathroom are 89cm (width) x 222cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder, a wash basin, a soap dispenser and a hand towel available.
- The wash basin has a lever mixer tap.
- The toilet roll holder has a high visual contrast.
- Additional features include: a mirror and a coat hook.
- The bathroom has a waste bin.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The bathroom has a shower cubicle.
- There is an adjustable shower head which can also be detached.
- The shower controls are twist/turn.
Kitchen (Upper Ground Floor)
- The kitchen is located at the end of the corridor after entering the cottage.
- There is step-free level access into the kitchen.
- There is a single manual door with a high visual contrast.
- The door is easy to open.
- The door opens away from you.
- The width of the opening is 78cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is shiny.
- The walls and floor have a medium visual contrast.
- The work surface is 95cm from the floor.
- A lowered work surface is not available.
- Under counter cupboards are available.
- The hob is 95cm from the floor.
- A lowered hob is not available.
- The oven is at a suitable height for a wheelchair user.
- The sink is 96cm from the floor.
- A lowered sink is not available.
- The sink has a twist turn mixer tap.
- Facilities within the kitchen include a toaster, a fridge freezer, a kettle, a microwave and a dishwasher.
- Seating available in the kitchen includes: high stools.
- Furniture available in the kitchen includes: tables.
- The tables are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
Dining Room (Upper Ground Floor)
- The dining room is located immediately past the kitchen.
- There is step-free access via a portable ramp into the dining room.
- The ramp has a steep gradient.
- The ramp is under 75cm wide with no handrails.
- The width of the opening is 96cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
Lounge (Upper Ground Floor)
- The lounge is located to the left of the dining room.
- There is step-free access via a portable ramp into the lounge.
- The ramp has a steep gradient.
- The ramp is under 75cm wide with no handrails.
- The width of the opening is 96cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is shiny.
- The walls and floor have a medium visual contrast.
- Seating available in the lounge includes: chairs with armrests and sofas.
- Furniture available in the lounge includes: coffee tables.
- There is a TV with subtitles.
- Lighting levels were even at the time of the survey.
Standard Bedroom (2 - Upper Ground Floor)
- The bedroom surveyed is located on the left side of the right hand corridor on the upper ground floor.
- The distance from the entrance is 15m.
- The most accessible route to the bedroom has step-free level access.
- There is step-free level access into the bedroom.
- There is no signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 77cm.
- The bedroom has two single beds which can be pushed together.
- The top of the mattress is 56cm from the floor.
- The space under the bed is 23cm from the floor.
- There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- The flooring is shiny.
- Lighting levels were even at the time of the survey.
Bathroom with Adaptations (Upper Ground Floor - Right Hand Transfer)
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Location and Access
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- The bathroom surveyed is located on the left side of the right hand corridor on the upper ground floor.
- The distance from the entrance is 15m.
- The most accessible route to the bathroom has step-free level access.
- There is step-free level access into the bathroom.
- There is no signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 81cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the bathroom are 266cm (width) x 169cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 123cm (from the side of the toilet pan).
- There is a push button flush on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 85cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin rails have a high visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The bathroom has a waste bin.
- There is one coat hook.
- The coat hook is 1187cm from the floor.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey.
- The bathroom has a standard bath.
- The height of the side of the bath from floor level is 56cm.
- The bath controls are lever mixer.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is a flip-down shower seat.
- The shower seat is 47cm from the floor.
- There is a dropdown rail for the shower.
- The shower dropdown rail has a high visual contrast.
Standard Bedroom (3 - Upper Ground Floor)
- The bedroom surveyed is located on the right hand side of the right hand corridor.
- The distance from the entrance is 15m.
- The most accessible route to the bedroom has step-free level access.
- There is step-free level access into the bedroom.
- There is no signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 79cm.
- The bedroom has twin beds.
- The top of the mattress is 56cm from the floor.
- The space under the bed is 23cm from the floor.
- There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- The flooring is shiny.
- Lighting levels were even at the time of the survey.
- The layout of the bedroom can be changed by the venue to accommodate guests' specific needs.
Standard Ensuite (Bedroom 3 - No Transfer)
- There is step-free level access into the ensuite.
- The ensuite door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 79cm.
- Internally the door has a high visual contrast.
- The dimensions of the ensuite are 224cm (width) x 147cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder and a soap dispenser available.
- The wash basin has a lever mixer tap.
- The toilet roll holder has a high visual contrast.
- Additional features include: a mirror and a coat hook.
- The ensuite has a pedal bin.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Standard Bedroom (4 - Lower Ground Floor)
- The bedroom surveyed is located on the lower ground floor.
- The distance from the patio area is 5m.
- The most accessible route to the bedroom has steps, narrow walkways and a steep ramp or slope.
- There is step-free level access into the bedroom.
- The ramp has a steep gradient.
- The ramp is under 75cm wide with no handrails.
- There is 1 step with no handrails.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 6cm.
- The depth of the steps is not between 30cm and 45cm.
- There is no signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The door is easy to open.
- The width of the door opening is 90cm.
- The bedroom has a double bed.
- The top of the mattress is 56cm from the floor.
- The space under the bed is 23cm from the floor.
- Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
- The flooring is shiny.
- The following is available in this bedroom: a chair with armrests and bedside plug sockets.
- Lighting levels were even at the time of the survey.
- There is a terrace, which is accessed via a manual door.
- The width of the balcony door opening 90cm.
- The most accessible route to this bedroom is from the parking area, up the ramp, through the gate and then over loose gravel.
Standard Ensuite (Bedroom 4 - Right Hand Transfer)
- There is step-free level access into the ensuite.
- The ensuite door opens inwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 70cm.
- Internally the door has a high visual contrast.
- The dimensions of the ensuite are 202cm (width) x 160cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 69cm (from the side of the toilet pan).
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder, a wash basin and a soap dispenser available.
- The wash basin has a lever mixer tap.
- The toilet roll holder has a high visual contrast.
- Additional features include: a coat hook.
- The ensuite has a pedal bin.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey.
- The ensuite has a shower cubicle.
- There is an adjustable shower head which can also be detached.
- The shower controls are twist/turn.
Standard Bedroom (5 - Lower Ground Floor)
- The bedroom surveyed is located on the lower ground floor.
- The distance from the entrance is 40m.
- The most accessible route to the bedroom has a steep ramp or slope and a step.
- There is stepped access into the bedroom.
- There is 1 step with no handrails.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 5cm.
- The depth of the steps is not between 30cm and 45cm.
- There is no signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The door is easy to open.
- The width of the door opening is 87cm.
- The bedroom has a double bed.
- The top of the mattress is 56cm from the floor.
- The space under the bed is 23cm from the floor.
- There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- The flooring is shiny.
- The following is available in this bedroom: a chair with armrests and bedside plug sockets.
- Lighting levels were even at the time of the survey.
- There is a terrace, which is accessed via a manual door.
- The width of the terrace door opening 87cm.
- The most accessible route to this bedroom is from the parking area, up the ramp, through the gate and then over loose gravel.
Standard Ensuite (Bedroom 5 - Left Hand Transfer)
- There is step-free level access into the ensuite.
- The ensuite door opens inwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 70cm.
- Internally the door has a high visual contrast.
- The dimensions of the ensuite are 210cm (width) x 164cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 74cm (from the side of the toilet pan).
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder, a wash basin and a soap dispenser available.
- The wash basin has a lever mixer tap.
- The toilet roll holder has a high visual contrast.
- Additional features include: a mirror, a coat hook and a shelf.
- The ensuite has a waste bin.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
- The ensuite has a step-free shower.
- There is an adjustable shower head which can also be detached.
- The shower controls are twist/turn.
Seating Area (Garden Patio)
- The seating area is located outside the lower ground floor bedroom doors.
- The seating area is uncovered.
- The most accessible route to the seating area has a step.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: picnic tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is no (or very little) background noise in this area.
