Access Guide
Parking (Main Visitor Car Park and Drop Off)
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Car Park
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- The car park is located to the east of the hospital site, opposite Block B - Bradbury Wing, accessed from Dorking Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 17 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 267cm (width) x 480cm (depth).
- The dimensions of the designated Blue Badge parking bays vary in size.
- The hatched/marked zones vary between bays.
- The nearest designated bay is 38m from the Block B - Bradbury Wing entrance.
- The most accessible route from the Blue Badge parking has steep ramps.
- There is a zebra crossing with dropped kerbs that have tactile paving on the route.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for Blue Badge holders but not all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located outside the main entrance to the hospital.
- There is a dropped kerb without tactile paving from the drop-off point.
Getting To (Block F - Intensive Therapy Unit and High Dependency Unit)
- Block F - Intensive Therapy Unit and High Dependency Unit is/are located on the third floor of Block F.
- Access to Block F - Intensive Therapy Unit and High Dependency Unit is via the Main Entrance.
- Enter via the Main Entrance and head forward down the corridor until Block F. Continue forward and take one of the lifts ahead and to the left to the third floor. Exit the lift, go through the doors on the right and turn right. Block F - Intensive Therapy Unit and High Dependency Unit is located directly ahead.
- There is step free access, via lift, to Block F - Intensive Therapy Unit and High Dependency Unit.
- Block F - Intensive Therapy Unit and High Dependency Unit is approximately 10m from the lift.
- There is a/are manual, heavy, double door(s) between the Main Entrance and the department/service.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Entrance (Main Entrance)
- This entrance is located to the eastern side of the hospital, leading in from the main visitor car park and drop off.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope or ramp at the entrance.
- There are double automatic doors.
- The doors are permanently held open.
- The width of the opening is 159cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium colour contrast.
- There is a second set of double automatic doors.
- The doors are permanently held open.
- The width of the opening is 155cm.
- The doors have a high colour contrast.
- This entrance gives access to the ground floor of the hospital.
Lift (Block F - Wells Wing Lift)
- The lift surveyed is located in the centre of Block F - Wells Wing, straight ahead as you enter the hospital through the main entrance.
- The distance from the main entrance is 69m.
- The most accessible route to the lift has step-free level access.
- Doors are held open along the most accessible route.
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Standard Lift
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- The ground floor, first floor, second floor, third floor, fourth floor and fifth floor can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1800kg.
- The external lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 130cm.
- The internal dimensions of the lift are 143cm (width) x 246cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a medium colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which vary in size.
Entrance (Alexandra Ward & Intensive Therapy Unit and High Dependency Unit)
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Entrance Details
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- This information is for the entrance located on the third floor of Block F.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 112cm (3ft 8in).
- There is a door release button when exiting.
- The height of the door release button is 108cm (3ft 7in).
- The main door(s) open(s) automatically (towards you).
- The automatic door(s) is/are push pad activated.
- The door(s) is/are double width.
- The width of the door opening is 148cm.
Reception
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Reception
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- The reception point is located to the left after you enter the ward.
- The reception point is approximately 3m (3yd 10in) from the ward entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is high (110cm+) .
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
Ward
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Ward Information
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- This is a/an high dependency ward.
- This is a shared ward.
- There is/are 2 bay(s) available.
- There is/are 0 side room(s) available.
- There is/are 8 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 112cm (3ft 8in).
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 142cm (4ft 8in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 128cm (4ft 2in).
- There is a door release button when exiting.
- The height of the door release button is 120cm (3ft 11in).
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are medium.
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Reception/Nurses' Station
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- The height of the Nurses' Station desk is 105cm.
- There is not a lowered section.
- There is not a hearing assistance system available at the desk.
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Ward Features and Patient Facilities
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- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located on the second floor of Block F.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located on the second floor of Block F.
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Visiting Times
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- There are set visiting times for the ward.
- Visiting times are 11:00 to 12:30 and 14:30 to 20:00.
- The visiting times are the same for each day.
