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Block L1 - Therapies and Orthotics Department

Epsom Hospital, Dorking Road, Epsom, Surrey, KT18 7EG

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Access Guide

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Parking (Block L1 - Langley Wing - Essential Patient Permit Holders and Blue Badge Parking)

  • Car Park View
    • The car park is located outside Block L1 - Langley Wing, to the west of the hospital site, accessed from Woodcote Green Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 294cm (width) x 480cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 122cm.
    • The nearest designated bay is 6m from the Block L1 - Langley Wing entrance.
    • The most accessible route from the Blue Badge parking has a steep ramp.
    • This route has uneven surfaces.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders and permit holders only.
    • Parking is free for all users.
    • Those with permission to use this car park must obtain a parking authority form from the Therapies reception and display it on their dashboard while using the car park.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Getting To (Block L1 - Therapies and Orthotics Department)

  • Block L1 - Therapies and Orthotics Department is/are located on the ground floor of Block L1.
  • Access to Block L1 - Therapies and Orthotics Department is via the Block L1 - Main Entrance.
  • Enter via Block L1 - Main Entrance, head forward and go down the corridor on the right. Turn left towards the end of this corridor and continue ahead. Take the next right and then the next left. Keep following the corridor and Block L1 - Therapies and Orthotics Department is located on the right.
  • There is step free access to Block L1 - Therapies and Orthotics Department.
  • Block L1 - Therapies and Orthotics Department is approximately 34m from the Block L1 - Main Entrance.
  • There is a/are manual, heavy, double door(s) between the Block L1 - Main Entrance and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Entrance (Block L1 - Langley Wing Entrance)

  • This entrance is located at the front of Block L1 - Langley Wing.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope or ramp at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 138cm.
  • The doors have a low colour contrast.
  • This entrance gives access to the ground floor of Block L1 - Langley Wing.

Entrance (TIA Clinic and Therapies and Orthotics Department)

  • Entrance Details View
    • This information is for the entrance located along the ground floor corridor of Block L1.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is a door release button when exiting.
    • The height of the door release button is 110cm (3ft 7in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 150cm.

Reception (TIA Clinic and Therapies and Orthotics Department)

  • Reception View
    • The reception point is located within the Therapies and Orthotics Department.
    • The reception point is approximately 20m (21yd 2ft) from the TIA Clinic and Therapies and Orthotics Department entrance.
    • Clear signage for the reception area/desk is not visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is low (76cm or lower) .
    • There is sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • The waiting room / area does not have background music playing.
    • There is not a flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are good.

Opening Times

  • Access is by appointment only.

Department / Service (Therapies and Orthotics Department)

  • Department / Service Access View
    • Therapies and Orthotics Department is located on the ground floor of Block L1.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 147cm .
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 124cm (4ft 1in).
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are medium.
  • Department / Service Facilities View
    • This department/service has; a waiting room/area, a main reception, standard toilet facilities, consultation rooms and treatment rooms.
    • There are 6 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located within the main hospital block.
    • There are standard toilet facilities within this department/service.
  • Comments View
    • Clinics for Orthotics, Hand Therapy, Dietetics, Speech and Language, Physiotherapy and Pulmonary Rehabilitation al run from within this department.

Consultation / Treatment Room (Clinical Room)

  • The name / number of the room surveyed was; Clinical Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 78cm (2ft 7in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are some chairs with armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Consultation / Treatment Room (Hand Therapy Communal Treatment Room)

  • The name / number of the room surveyed was; Hand Therapy Communal Treatment Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 77cm (2ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are some chairs with armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Consultation / Treatment Room (Orthotics Clinic Room)

  • The name / number of the room surveyed was; Orthotics Clinic Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 77cm (2ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • All chairs have armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Standard Toilet(s)

  • Toilet Facilities View
    • The shared toilet is located to the rear of the Therapies and Orthotics Department.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 19m from the Therapies and Orthotics Department entrance.
    • There is pictorial and written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is medium.
    • An ambulant toilet cubicle is available.
    • The ambulant toilet does not have horizontal wall mounted grab rails.
    • There are vertical wall mounted rails on both sides of the toilet.
    • The height of the wash basin(s) is 82cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.

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