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Costa

Epsom Hospital, Dorking Road, Epsom, Surrey, KT18 7EG

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Access Guide

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Parking (Main Visitor Car Park and Drop Off)

  • Car Park View
    • The car park is located to the east of the hospital site, opposite Block B - Bradbury Wing, accessed from Dorking Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 17 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 267cm (width) x 480cm (depth).
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The hatched/marked zones vary between bays.
    • The nearest designated bay is 38m from the Block B - Bradbury Wing entrance.
    • The most accessible route from the Blue Badge parking has steep ramps.
    • There is a zebra crossing with dropped kerbs that have tactile paving on the route.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for Blue Badge holders but not all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located outside the main entrance to the hospital.
    • There is a dropped kerb without tactile paving from the drop-off point.

Getting To (Costa)

  • Costa is/are located on the second floor of Block F.
  • Access to Costa is via the Main Entrance.
  • Enter via the Main Entrance and continue down the corridor until the Block F lift. Take the lift to the second floor. Exit the lift, turn right and Costa is located on the right.
  • There is step free access, via lift, to Costa.
  • Costa is approximately 5m from the Block F lift.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Entrance (Main Entrance)

  • This entrance is located to the eastern side of the hospital, leading in from the main visitor car park and drop off.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope or ramp at the entrance.
  • There are double automatic doors.
  • The doors are permanently held open.
  • The width of the opening is 159cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium colour contrast.
  • There is a second set of double automatic doors.
  • The doors are permanently held open.
  • The width of the opening is 155cm.
  • The doors have a high colour contrast.
  • This entrance gives access to the ground floor of the hospital.

Lift (Block F - Wells Wing Lift)

  • The lift surveyed is located in the centre of Block F - Wells Wing, straight ahead as you enter the hospital through the main entrance.
  • The distance from the main entrance is 69m.
  • The most accessible route to the lift has step-free level access.
  • Doors are held open along the most accessible route.
  • Standard Lift View
    • The ground floor, first floor, second floor, third floor, fourth floor and fifth floor can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1800kg.
    • The external lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 130cm.
    • The internal dimensions of the lift are 143cm (width) x 246cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a medium colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey.
    • There are other lifts available at this location which vary in size.

Opening Times

  • Monday 07:30 - 17:00.
  • Tuesday 07:30 - 17:00.
  • Wednesday 07:30 - 17:00.
  • Thursday 07:30 - 17:00.
  • Friday 07:30 - 17:00.
  • Saturday 08:00 - 18:00.
  • Sunday 08:00 - 18:00.

Entrance (Costa)

  • Entrance Details View
    • This information is for the entrance located on the second floor of Block F.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 82cm.

Eating and Drinking

  • Location and Access View
    • The following information is for the café.
    • The café is located on the second floor of Block F.
    • There is step-free access to the café.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus and menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 90cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is vinyl.
    • Lighting levels can be adjusted by a member of staff upon request.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 48cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • All chairs have armrests on both sides.
    • There are also coffee tables and armchairs.
    • The type of flooring in this area is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
    • Lighting levels can be adjusted by a member of staff upon request.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) available.
  • The nearest accessible toilet(s) is/are located on the second floor corridor of Block F.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located on the second floor corridor of Block F.

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