Access Guide
Parking (Main Visitor Car Park and Drop Off)
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Car Park
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- The car park is located to the east of the hospital site, opposite Block B - Bradbury Wing, accessed from Dorking Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 17 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 267cm (width) x 480cm (depth).
- The dimensions of the designated Blue Badge parking bays vary in size.
- The hatched/marked zones vary between bays.
- The nearest designated bay is 38m from the Block B - Bradbury Wing entrance.
- The most accessible route from the Blue Badge parking has steep ramps.
- There is a zebra crossing with dropped kerbs that have tactile paving on the route.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for Blue Badge holders but not all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located outside the main entrance to the hospital.
- There is a dropped kerb without tactile paving from the drop-off point.
Getting To (Gloucester Ward)
- This route starts at the Blue Badge bays in the main visitor car park.
- The most accessible route from here has step-free access via slope.
- The slope has a steep gradient.
- This route also has a dropped kerb with tactile paving.
- View further information about parking at the hospital (opens new tab).
- Access to this ward is via the main entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- This ward is located on the fourth floor of Block F - Wells Wing.
- The ward is approximately 8m from the Block F - Wells Wing lift.
- Enter the hospital via the main entrance and proceed straight ahead along the corridor until you reach the Block F - Wells Wing lifts.
- Take a lift to the fourth floor.
- Exit the lift to the right and the Gloucester Ward is straight ahead.
- This route to the ward has a lift.
- Doors are held open along this route.
- The flooring is shiny along this route.
- There are resting areas along this route to the ward.
- Wayfinding signage is provided.
- Dementia-friendly signage is not provided.
- The following toilet facilities are available along the route: a changing places facility and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab).
Entrance (Main Entrance)
- This entrance is located to the eastern side of the hospital, leading in from the main visitor car park and drop off.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope or ramp at the entrance.
- There are double automatic doors.
- The doors are permanently held open.
- The width of the opening is 159cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium colour contrast.
- There is a second set of double automatic doors.
- The doors are permanently held open.
- The width of the opening is 155cm.
- The doors have a high colour contrast.
- This entrance gives access to the ground floor of the hospital.
Lift (Block F - Wells Wing Lift)
- The lift surveyed is located in the centre of Block F - Wells Wing, straight ahead as you enter the hospital through the main entrance.
- The distance from the main entrance is 69m.
- The most accessible route to the lift has step-free level access.
- Doors are held open along the most accessible route.
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Standard Lift
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- The ground floor, first floor, second floor, third floor, fourth floor and fifth floor can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1800kg.
- The external lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 130cm.
- The internal dimensions of the lift are 143cm (width) x 246cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a medium colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which vary in size.
Ward (Gloucester Ward)
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Ward Information
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- This is a respiratory ward.
- This is a shared ward.
- The ward includes side rooms and bays.
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Location and Access
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- There is written text signage on or near the door.
- There is step-free level access into this ward.
- There is a single automatic door, which is push pad activated.
- The height of the push pad is 110cm.
- The door opens towards you.
- The width of the opening is 109cm.
- The door has a high colour contrast.
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Getting Around
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- There is step-free level access throughout.
- Doors are held open along circulation routes.
- Access throughout may include moveable physical obstructions.
- The contrast between the walls and floor varies between low and high along circulation routes.
- The flooring is shiny.
- There may be background noise.
- Wayfinding signage is provided.
- Dementia-friendly signage is also provided.
- Lighting levels were even at the time of the survey.
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Reception / Nurses' Station
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- The height of the reception desk is 120cm.
- There is a lowered section at the desk, but it was obstructed at the time of the survey.
- The height of the lowered section is 74cm.
- The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
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Facilities and Services
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- Seating available on the ward includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
- There is not a hearing assistance system.
- There is a mobile hoist on this ward.
- There is a relatives' room for the ward.
- Visiting Hours View
Toilet and Changing Facilities (Gloucester Ward)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located next to the reception desk.
- The toilet with adaptations has a right hand transfer space.
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Washroom and Shower Facilities
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- The washroom facilities with adaptations are located to the left as you enter Gloucester Ward (2 toilets); and beside bed 24.
Room (Relatives Room)
- The room is located immediately to the left as you enter Gloucester Ward.
- The distance from the Gloucester Ward entrance is 7m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 112cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user.
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs with armrests, chairs without armrests and sofas.
- Furniture available in this room includes: tables.
- None of the tables are fixed.
- The surface height of the tables/desks is not suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a wash basin.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey.
Bathroom with Adaptations (Transfer Both Sides)
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Location and Access
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- The bathroom surveyed is located diagonally to the left as you enter Gloucester Ward.
- The distance from the Gloucester Ward entrance is 6m.
- The most accessible route to the bathroom has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the bathroom.
- There is pictorial, written text and dementia friendly signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 85cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the bathroom are 295cm (width) x 152cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- The lateral transfer space on the left is 136cm (from the side of the toilet pan).
- The lateral transfer space on the right is 81cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the right transfer side.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder cannot be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 83cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 76cm from the floor.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 126cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 133cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The bathroom has a clinical waste bin.
- There is one coat hook.
- The coat hook is 175cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels were uneven at the time of survey because one of the bulbs was not working (June 2026).
- The bathroom has a wheel in shower.
- There is not room for a wheelchair user to manoeuvre in the shower.
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 56cm from the floor.
- There are grab rails for the shower.
- The grab rails for the shower have a high colour contrast.
- There are no dropdown rails for the shower.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
Toilet with Adaptations (Right Hand Transfer)
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Location
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- The toilet surveyed is located ahead and on the left hand side of the corridor as you enter Gloucester Ward, next to the reception desk.
- The distance from the Gloucester Ward entrance is 17m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial, written text and dementia friendly signage on or near the door.
- The door opens outwards and has a low colour contrast.
- The door is easy to open.
- The width of the opening is 62cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 205cm (width) x 163cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 70cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 91cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 85cm from the floor.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 98cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 120cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a clinical waste bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
