Access Guide
Parking (Main Visitor Car Park and Drop Off)
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Car Park
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- The car park is located to the east of the hospital site, opposite Block B - Bradbury Wing, accessed from Dorking Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 17 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 267cm (width) x 480cm (depth).
- The dimensions of the designated Blue Badge parking bays vary in size.
- The hatched/marked zones vary between bays.
- The nearest designated bay is 38m from the Block B - Bradbury Wing entrance.
- The most accessible route from the Blue Badge parking has steep ramps.
- There is a zebra crossing with dropped kerbs that have tactile paving on the route.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for Blue Badge holders but not all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located outside the main entrance to the hospital.
- There is a dropped kerb without tactile paving from the drop-off point.
Getting To (Ingredients (Restaurant))
- Ingredients (Restaurant) is/are located on the second floor of Bock F.
- Access to Ingredients (Restaurant) is via the Main Entrance.
- Enter via the Main Entrance and continue down the corridor until the Block F lift. Take the lift to the second floor, turn left and Ingredients (Restaurant) is located on the left.
- There is step free access, via lift, to Ingredients (Restaurant).
- Ingredients (Restaurant) is approximately 60m from the Main Entrance.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Entrance (Block A - Headley Wing Entrance)
- This entrance is located at the front of the hospital, leading in from the Block A - Headley Wing Blue Badge parking and drop off.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope or ramp at the entrance.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 160cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors are permanently held open.
- The width of the opening is 129cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- This entrance gives access to the ground floor of the hospital.
Lift (Block F - Wells Wing Lift)
- The lift surveyed is located in the centre of Block F - Wells Wing, straight ahead as you enter the hospital through the main entrance.
- The distance from the main entrance is 69m.
- The most accessible route to the lift has step-free level access.
- Doors are held open along the most accessible route.
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Standard Lift
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- The ground floor, first floor, second floor, third floor, fourth floor and fifth floor can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1800kg.
- The external lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 130cm.
- The internal dimensions of the lift are 143cm (width) x 246cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a medium colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which vary in size.
Opening Times
- Monday 07:00 - 19:00.
- Tuesday 07:00 - 19:00.
- Wednesday 07:00 - 19:00.
- Thursday 07:00 - 19:00.
- Friday 07:00 - 19:00.
- Saturday Closed.
- Sunday Closed.
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Comments
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- Breakfast is between 07:00 - 10:00, Lunch is 12:00 - 14:00, and Dinner is 17:00 - 19:00.
Entrance (Ingredients (Restaurant))
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Entrance Details
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- This information is for the entrance located on the second floor of Block F.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 160cm.
Eating and Drinking
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Location and Access
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- The following information is for the restaurant.
- The restaurant is located on the second floor of Block F.
- There is step-free access to the restaurant.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a buffet counter and a self service counter.
- Staff can bring food and/or drinks to tables.
- Menu types include; menu boards.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does not play background music.
- There is not a hearing assistance system.
- There is not a portable card machine available for payment.
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Service Counter(s)
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- The height of the counter is 91cm.
- The height of the lowered section at the counter is 81cm.
- There is a clear knee recess beneath the low/lowered section of the counter.
- There is a moveable card machine available for payment.
- The type of flooring in this area is vinyl.
- The lighting levels are moderate to good.
- Lighting levels can be adjusted by a member of staff upon request.
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Self-Service Counter(s)
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- The height of the counter is 81cm.
- The type of flooring in this area is vinyl.
- The lighting levels are moderate to good.
- Lighting levels can be adjusted by a member of staff upon request.
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Payment Counter
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- The height of the counter is 81cm.
- The height of the tray counter/rail is 81cm.
- There is a moveable card machine available for payment.
- The type of flooring in this area is vinyl.
- The lighting levels are moderate to good.
- Lighting levels can be adjusted by a member of staff upon request.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The distance between the floor and the underside of the lowest dining table is 72cm.
- The distance between the floor and the underside of the highest dining table is 76cm.
- The standard height for the underside of dining tables is 76cm.
- The surface height of the lowest table is 72cm.
- The surface height of the highest table is 76cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- There are also long tables and bench seats.
- The type of flooring in this area is vinyl.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
- Lighting levels can be adjusted by a member of staff upon request.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
- The nearest accessible toilet(s) is/are located on the second floor of Block F.
Standard Toilet(s)
- Standard toilet facilities are not available.
- The nearest standard toilet(s) is/are located on the second floor of Block F.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Parking at Epsom Hospital link (new tab) - click here.
- Entrances at Epsom Hospital link (new tab) - click here.
- Toilets at Epsom Hospital link (new tab) - click here.
- Getting To and Around Epsom Hospital link (new tab) - click here.
