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Pre-Operative Assessment Reception and Waiting Room

Epsom Hospital, Dorking Road, Epsom, Surrey, KT18 7EG

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Access Guide

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Parking (Main Visitor Car Park and Drop Off)

  • Car Park View
    • The car park is located to the east of the hospital site, opposite Block B - Bradbury Wing, accessed from Dorking Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 17 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 267cm (width) x 480cm (depth).
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The hatched/marked zones vary between bays.
    • The nearest designated bay is 38m from the Block B - Bradbury Wing entrance.
    • The most accessible route from the Blue Badge parking has steep ramps.
    • There is a zebra crossing with dropped kerbs that have tactile paving on the route.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for Blue Badge holders but not all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located outside the main entrance to the hospital.
    • There is a dropped kerb without tactile paving from the drop-off point.

Getting To (Pre-Operative Assessment Reception and Waiting Room)

  • The Pre-Operative Assessment Reception and Waiting Room is/are located on the ground floor of Block A.
  • Access to The Pre-Operative Assessment Reception and Waiting Room is via the Front Entrance.
  • Enter via the Front Entrance, turn right and go through the double doors. Continue along the corridor and go straight through the next three sets of double doors. Continue ahead and the Pre-Operative Assessment Reception and Waiting Room which is located to the left at the end of the corridor.
  • There is step free access to the Pre-Operative Assessment Reception and Waiting Room.
  • The Pre-Operative Assessment Reception and Waiting Room is approximately 60m from the Front Entrance.
  • There is a/are manual, heavy, double door(s) between the Front Entrance and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Entrance (Block A - Headley Wing Entrance)

  • This entrance is located at the front of the hospital, leading in from the Block A - Headley Wing Blue Badge parking and drop off.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope or ramp at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 160cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors are permanently held open.
  • The width of the opening is 129cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • This entrance gives access to the ground floor of the hospital.

Opening Times

  • Please contact the venue for details of opening times.

Department / Service (Pre-Operative Assessment Reception and Waiting Room)

  • Department / Service Access View
    • The Pre-Operative Assessment Reception and Waiting Room is located on the ground floor of Block A.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 140cm .
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are moderate to good.
  • Department / Service Facilities View
    • This department/service has; a main reception, consultation rooms and a waiting room/area.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located on the corridor before the Pre-Operative Assessment Reception and Waiting Room.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located on the corridor before the Pre-Operative Assessment Reception and Waiting Room.
  • Comments View
    • There is no wheelchair available within this department for patients to use.

Reception

  • Reception View
    • The reception point is located to the left on entering the department.
    • The reception point is approximately 3m (3yd 10in) from the Pre-Operative Assessment Reception and Waiting Room entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+) .
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There are seats with armrests on both sides.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is a flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are not available.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are good.

Consultation / Treatment Room (Consulting Room 7)

  • There is / are 8 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Consulting Room 7.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 84cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • All chairs have armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is a flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.

Room / Area (Clinical Room)

  • There is / are 1 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Clinical Room.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 85cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the room / area.
  • Lighting levels are moderate to good.

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