You are on Parking (Main Visitor Car Park and Drop Off). Skip to the next section.

Parking (Main Visitor Car Park and Drop Off)

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• Car Park View
  • The car park is located to the east of the hospital site, opposite Block B - Bradbury Wing, accessed from Dorking Road.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 17 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 267cm (width) x 480cm (depth).
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The hatched/marked zones vary between bays.
  • The nearest designated bay is 38m from the Block B - Bradbury Wing entrance.
  • The most accessible route from the Blue Badge parking has steep ramps.
  • There is a zebra crossing with dropped kerbs that have tactile paving on the route.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is free for Blue Badge holders but not all users.
• Electric Vehicle Charging Points View
  • Electric Vehicle charging points are not available.
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located outside the main entrance to the hospital.
  • There is a dropped kerb without tactile paving from the drop-off point.

You are on Getting To (Urology Unit). Skip to the next section.

Getting To (Urology Unit)

• The Urology Unit is/are located on the first floor of Block F.
• Access to the Urology Unit is via the Main Entrance.
• Enter via the Main Entrance, continue along the corridor until you reach Block F which is located at the end of the corridor. Take the lift to the first floor. Exit the lift, turn right and continue along the corridor to the Urology Unit.
• There is step free access, via lift, to the Urology Unit.
• The Urology Unit is approximately 60m from the Main Entrance.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This entrance is located to the eastern side of the hospital, leading in from the main visitor car park and drop off.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope or ramp at the entrance.
• There are double automatic doors.
• The doors are permanently held open.
• The width of the opening is 159cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium colour contrast.
• There is a second set of double automatic doors.
• The doors are permanently held open.
• The width of the opening is 155cm.
• The doors have a high colour contrast.
• This entrance gives access to the ground floor of the hospital.

You are on Lift (Block F - Wells Wing Lift). Skip to the next section.

Lift (Block F - Wells Wing Lift)

• The lift surveyed is located in the centre of Block F - Wells Wing, straight ahead as you enter the hospital through the main entrance.
• The distance from the main entrance is 69m.
• The most accessible route to the lift has step-free level access.
• Doors are held open along the most accessible route.

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• Standard Lift View
  • The ground floor, first floor, second floor, third floor, fourth floor and fifth floor can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1800kg.
  • The external lift control buttons have tactile and Braille markings.
  • The control buttons have a high colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 143cm (width) x 246cm (depth).
  • The internal lift control buttons have tactile and Braille markings.
  • The control buttons have a medium colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which vary in size.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:00 - 16:30.
• Tuesday 08:00 - 16:30.
• Wednesday 08:00 - 16:30.
• Thursday 08:00 - 16:30.
• Friday 08:00 - 16:30.
• Saturday Closed.
• Sunday Closed.

You are on Department / Service (Urology Unit). Skip to the next section.

Department / Service (Urology Unit)

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• Department / Service Access View
  • The Urology Unit is located on the first floor of Block F.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 170cm .
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 140cm (4ft 7in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 135cm (4ft 5in).
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in the department/service which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The department/service does not play background music.
  • The lighting levels are moderate to good.
• Department / Service Facilities View
  • This department/service has; standard toilet facilities, ambulant toilet facilities for everyone, consultation rooms, accessible toilet facilities for everyone, a waiting room/area and a main reception.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are standard toilet facilities within this department/service.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the right on entering the department.
  • The reception point is approximately 5m (5yd 1ft) from the Urology Unit entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+) .
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

You are on Consultation / Treatment Room (Lithotripsy Preparation Room). Skip to the next section.

Consultation / Treatment Room (Lithotripsy Preparation Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Lithotripsy Preparation Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is available.
• The hoist is electric.
• A sling is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is/are adjustable.
• There are some chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is a flashing fire alarm beacon within the room.
• Lighting levels are low to moderate.

You are on Consultation / Treatment Room (Procedure Room 2). Skip to the next section.

Consultation / Treatment Room (Procedure Room 2)

• There is / are 4 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Procedure Room 2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• The hoist is electric.
• A sling is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• The room does not have background music playing.
• There is a flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Imaging Room (Lithotripsy Imaging Room). Skip to the next section.

Imaging Room (Lithotripsy Imaging Room)

• This section describes the Lithotripsy Room(s), located to the right on entering the department.
• There is / are 1 Lithotripsy Room(s) available.
• The name / number of the room surveyed was; 1.

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• Changing Room View
  • The changing room is approximately m from the main waiting area.
• Imaging Room View
  • There is step free access into the imaging room.
  • The changing room is approximately 10m from the main waiting area.
  • The door opens inwards.
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult for some to open.
  • A member of staff is available to assist with opening the door if required.
  • The width of the door is 83cm (2ft 9in).
  • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
  • The type of flooring is vinyl/laminate.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A mobile hoist is available.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • The room does not have background music playing.
  • There is a red flashing fire alarm beacon within the imaging room.
  • The lighting levels in the imaging room are low to moderate.
  • The entrance into the Lithotripsy room is through the Lithotripsy preparation room. The exit is through another door leading directly in front of the changing cubicles area. The width of this door is 83cm with a locked extension leaf and is heavy to operate.

You are on Room / Area (Flow Rate Room). Skip to the next section.

Room / Area (Flow Rate Room)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Flow Rate Room.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is not available.
• There is not a chair.
• No chairs are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the room / area.
• Lighting levels are low to moderate.

You are on Standard Changing Cubicle / Room (Changing Area). Skip to the next section.

Standard Changing Cubicle / Room (Changing Area)

• The changing cubicle/room is located on the corridor opposite the accessible toilet.
• The changing cubicle/room is 15m from the waiting room/area.
• There is step-free access to the changing cubicle/room.
• There is/are no door(s) for access.
• The width of the door opening is 92cm.
• The type of flooring in the room is vinyl/laminate.
• There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
• There are chairs with armrests on both sides.
• There are four changing cubicles, one of which is being used for storage. All changing cubicles are identical.
• There is a/are coat hook(s) available.
• There are coat hooks at 145cm and 155cm from the floor.
• There is not an emergency alarm in the changing cubicle/room.
• The lighting levels are good.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the right after entering through the double doors directly ahead after the entrance.
  • This accessible toilet is approximately 10m (10yd 2ft) from the Urology Unit entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is written text signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens inwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 83cm.
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 140cm x 170cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 75cm.
  • The transfer space is obstructed by storage items.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There are dropdown rails on both sides of the toilet.
  • The visual contrast between the dropdown rail(s) and wall is low.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is low.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are pedal bin disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 145cm and 155cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 95cm (3ft 1in).
  • The contrast between the toilet roll holder and the wall is low.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 79cm (2ft 7in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 105cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 130cm (4ft 3in).
  • The contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Toilet Facilities View
  • The shared toilet is located ahead and to the left on entering the department.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 5m from the Urology Unit entrance.
  • There is written text signage on or near the toilet door.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
  • There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.
  • There is an identical ambulant toilet to the left of this toilet.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Parking at Epsom Hospital link (new tab) - click here.
• Entrances at Epsom Hospital link (new tab) - click here.
• Toilets at Epsom Hospital link (new tab) - click here.
• Getting To and Around Epsom Hospital link (new tab) - click here.