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A19 - Seaton Burn Services - Esso - Main Building

Fisher Lane, Newcastle Upon Tyne, NE13 6BP

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the right side of the building.
    • The toilet with adaptations has a left hand transfer space.
    • Female and male step-free standard toilet facilities are located on the right side of the building.

Parking

ATMs

  • There is one ATM.
  • The ATM is located at the front of the building, on the left hand side.
  • The ATM is clearly signed.
  • The approach to the ATM has uneven surfaces and a slope.
  • There is not a Talking ATM.
  • Headphones for the ATM cannot be provided.
  • This is a cash withdrawal ATM.
  • The height of the ATM features vary between 95cm and 128cm.

Entrance

  • This entrance is located at the front of the building.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There are double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 99cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.

Getting Around

  • Access View
    • There is step-free level access throughout all areas.
  • Circulation View
    • Doors are held open along circulation routes.
    • Access throughout may include narrow walkways, narrow openings, pillars and permanent physical obstructions.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny.
    • There may be background noise.
    • Wayfinding signage is not provided.
    • Seating available in the walkways includes: chairs without armrests and sofas.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Food and Drink

  • Restaurant Bar Café 1 View
    • Greggs is located ahead as you enter.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is an opening without doors.
    • The width of the opening is more than 200cm.
    • There is step-free level access throughout all areas.
    • There is a payment counter.
    • The surface height is 101cm.
    • Menu types include: wall-mounted (digital), countertop, online and mobile phone app.
    • The following are available: drinking straws, takeaway cups, takeaway cutlery, gluten free food, lactose free food and dairy free food.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Some flooring is shiny and patterned.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Restaurant Bar Café 2 View
    • Burger King is located to the right as you enter the main entrance.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
    • There is step-free level access throughout all areas.
    • There is a payment counter.
    • The surface height is 92cm.
    • Menu types include: wall-mounted (digital) and touchscreen.
    • The following are available: drinking straws, takeaway cups, takeaway cutlery, gluten free food, lactose free food and dairy free food.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs without armrests and benches.
    • Some seating is fixed.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • The range of height for the touchscreens is 119cm - 179cm.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on the right hand side of the building.
    • The distance from the main entrance is 14m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 155cm (width) x 220cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 73cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 97cm from the floor.
    • The wash basin has a push tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 100cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 95cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 82cm from the floor.
    • The height of the baby change facility when in use is 84cm.
    • The walls and floor have a low colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.