Skip to main content

Haldon Stand - Hospitality

Exeter Racecourse, A38 Kennford, Exeter, Devon, EX6 7XS

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting Here

  • By Road View
    • Exeter Racecourse is located just off the A38 (Exeter to Plymouth), five miles from the end of the M5 southbound. Although clearly signposted from all directions, please note that access is via a sharp turn situated shortly after the brow of Haldon Hill. If you are using a Sat Nav, please use EX6 7XS as the postcode.
    • On racedays there is disabled parking available next to the main racecourse entrance for annual Blue Badge holders. Additional parking is also available on the other side of the racecourse. There is a coach and taxi drop-off area at the racecourse.
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • There is a bus (Bus 39) which goes from Exeter Bus Station to Newton Abbot via Exeter Racecourse. The Exeter Racecourse stop is between the ‘Countess Wear Roundabout’ and ‘Chudleigh Memorial’ and is just opposite the Route 5 restaurant on the A38 dual carriageway.
    • For more information on Stagecoach Buses please click here (opens new tab).
  • By Train View

Getting Help and Assistance

  • For the racecourse map please click here (new tab).
  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Staff do not receive deaf awareness training.
  • There is an assistance dog toilet or toileting area at the venue/near by.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Main Entrance and Raceday Parking

Entrance (Racecourse Main Entrance to Haldon Stand)

  • Entrance View
    • This information is for the entrance located to the left as you enter the main entrance.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 88cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • If you require both sides of the door to be unlocked, please contact the venue in advance.
    • When both sides are unlocked the door width is 160cm wide.

Outside Access (Courtyard Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the Haldon Stand, just inside the Courtyard area.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 176cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.

Entrance (Entrance from AP's Bar)

  • Entrance View
    • This information is for the entrance located to the left as you face AP's Bar.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 85cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Getting Around

  • Access View
    • There is step free access throughout the majority of the building.
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are varied.
    • Access to other floors/levels is via stairs and lift.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
  • Audio View
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the public areas of the building.

Counter (Betting Counter)

  • Counter View
    • The counter is located in the ground floor foyer.
    • The counter is approximately 4m (4yd 1ft) from the Courtyard Entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the counter are good.
    • The height of the counter is 125cm.
    • There is not sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 82cm.
    • There is not sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.
    • The type of flooring in this area is carpet.
  • Seating Area View
    • There is not a seating area close to the counter.

Other Floors (Main Foyer)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located in the main foyer area.
    • The stairs are approximately 4m from the Courtyard Entrance.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are G, 1, 2.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.

Other Floors (Stairs to the River Rooms)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located on the far left of the building past the standard toilets.
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.
  • Comments View
    • These stairs lead directly to the River Rooms Corridor. This area can also be accessed by the lift.

Lift

  • There is a lift for public use.
  • The lift is located on the far side of the main foyer area.
  • Signs indicating the location of the lift are clearly visible from the entrance.
  • The lift is approximately 20m (21yd 2ft) from the entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 2.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is fair.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 107cm x 140cm (3ft 6in x 4ft 7in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • Comments View
    • This lift is 3m from the entrance from AP's Bar or 12m from the Courtyard Entrance.

Hospitality (Dart Room)

  • The room is located on the first floor of the Haldon Stand, just inside the corridor leading to the River Rooms.
  • There is step-free access to this area.
  • There is a/are single, heavy manual door(s) to access this area.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet.
  • The lighting levels are good.
  • The clear floor space beneath tables in the room(s) is 71cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There is not a hearing assistance system.
  • The type of service provided in this room can vary.
  • The layout of the room varies according to what it is being used for.
  • There is a partition wall between this room and the Exe Room to make a larger room if required. There are a set of double, heavy doors with an opening width of 160cm leading out to the River Rooms Balcony. The River Rooms have Braille signage.
  • Comments View
    • The room can be hired for functions and meetings on non race days.

Hospitality (Exe Room)

  • The room is located on the first floor of the Haldon Stand. It is the second room along the River Rooms corridor.
  • There is step-free access to this area.
  • There is a/are single, heavy manual door(s) to access this area.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet.
  • The lighting levels are good.
  • The clear floor space beneath tables in the room(s) is 71cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There is not a hearing assistance system.
  • The type of service provided in this room can vary.
  • The layout of the room varies according to what it is being used for.
  • There are partition walls between this room and the Dart and Kenn Rooms to make a larger room if required. There are a set of double, heavy doors with an opening width of 160cm leading out to the River Rooms Balcony. The River Rooms have Braille signage.
  • Comments View
    • The room can be hired for functions and meetings on non race days.

Hospitality (Kenn Room)

  • The room is located on first floor of the Haldon Stand. It is the third room along the River Rooms corridor.
  • There is step-free access to this area.
  • There is a/are single, heavy manual door(s) to access this area.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet.
  • The lighting levels are good.
  • The clear floor space beneath tables in the room(s) is 71cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There is not a hearing assistance system.
  • The type of service provided in this room can vary.
  • The layout of the room varies according to what it is being used for.
  • There are partition walls between this room and the Exe and Tavy Rooms to make a larger room if required. There are a set of double, heavy doors with an opening width of 160cm leading out to the River Rooms Balcony. The River Rooms have Braille signage.
  • Comments View
    • The room can be hired for functions and meetings on non race days.

Hospitality (Tavy Room)

  • The room is located on the first floor of the Haldon Stand. It is the fourth room along the River Rooms corridor.
  • There is step-free access to this area.
  • There is a/are single, heavy manual door(s) to access this area.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet.
  • The lighting levels are good.
  • The clear floor space beneath tables in the room(s) is 74cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There is not a hearing assistance system.
  • The type of service provided in this room can vary.
  • The layout of the room varies according to what it is being used for.
  • There are partition walls between this room and the Kenn and Haldon Rooms to make a larger room if required. There are a set of double, heavy doors with an opening width of 160cm leading out to the River Rooms Balcony. The River Rooms have Braille signage.
  • Comments View
    • The room can be hired for functions and meetings on non race days.

Hospitality (Haldon Room)

  • The room is located on the first floor of the Haldon Stand, at the far end of the River Rooms corridor.
  • There is step-free access to this area.
  • There is a/are double, heavy manual door(s) to access this area.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet.
  • The lighting levels are good.
  • The clear floor space beneath tables in the room(s) is 71cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There is not a hearing assistance system.
  • The type of service provided in this room can vary.
  • The layout of the room varies according to what it is being used for.
  • There is a partition wall between this room and the Tavy Room to make a larger room if required. There are a set of double, heavy doors with an opening width of 160cm leading out to the River Rooms Balcony. The River Rooms have Braille signage.
  • Comments View
    • The room can be hired for functions and meetings on non race days.

River Rooms Balcony

  • The River Rooms Balcony is accessed via double doors.
  • It contains moveable tables at a height of 69cm and chairs with armrests on both sides.
  • It has a concrete tile surface which is slightly uneven in places.
  • There is a very slight slope leading from rooms to the front of the balcony.
  • The balcony can be used to give better views of the finishing line on racedays.

Accessible Toilet(s) (Ground Floor)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located off the ground floor foyer.
    • This accessible toilet is approximately 5m (5yd 1ft) from the entrance.
    • There is step-free access into the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 87cm.
    • The dimensions of the accessible toilet are 179cm x 222cm (5ft 10in x 7ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 102cm.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a lid.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 87cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 99cm (3ft 3in).

Accessible Toilet(s) (First Floor)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located outside the Iddesleigh Gallery, next to the doors leading to the River Rooms corridor.
    • There is step-free access into the accessible toilet, via lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 89cm.
    • The dimensions of the accessible toilet are 139cm x 220cm (4ft 7in x 7ft 3in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 83cm.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 104cm (3ft 5in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 95cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 107cm (3ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Toilet(s) (Ground Floor)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the left as you enter, along the ground floor corridor.
    • The female and male toilets are approximately 12m (13yd 4in) from the entrance.
    • There is step-free access into the female and male toilet(s).
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are horizontal grab rails on both sides of the seat and a vertical rail on the right.
    • The wash basin tap type is push.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • There is a/are similar standard toilet(s) available.

Related Access Guides