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M&S Simply Food - A1(M) - Baldock Services - EXTRA

A1(M) - Baldock Services - EXTRA, A1(M) Junction 10, Radwell, Baldock, Hertfordshire, SG7 5TR

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Access Guide

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Summary

Shop

  • Circulation View
    • The majority of aisle widths are 150cm+.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in the majority of walkways.
    • The lighting levels are moderate to good.
    • Music is played everywhere.
    • There are hand sanitisers.
    • The height of the hand sanitiser(s) is/are 100cm.
  • Till(s) View
    • The till(s) is/are located to the rear left of the shop.
    • There is step-free access to the till(s).
    • There is a clear unobstructed route to the till(s).
    • The till(s) is/are clearly signed.
    • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
    • The till(s) is not/are not placed in front of a plain background.
    • The lighting levels at the till(s) are moderate to good.
    • The chip & pin card machines are accessible from the till(s).
    • There is not a cashback option at the till(s).
    • The height of the till(s) is/are 90cm.
    • There is not a lowered section at the till(s).
    • There is a hearing assistance system at the till(s).
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 04/11/2020.
    • The hearing assistance system was working at the time of testing.
    • Self service tills are available.
    • The controls/screen heights vary between 92cm and 140cm.
    • The chip & pin card machines are accessible from the self service tills.
    • Staff can provide assistance with using the self service tills.