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West Cornwall Pasty Co. - A1(M) - Peterborough Services - EXTRA

A1(M) - Peterborough Services - EXTRA, A1(M) Junction 17, Peterborough, Cambridgeshire, PE7 3UQ

Access Guide

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Summary

Eating / Drinking

  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Please order and play for your items on the right side of the counter then move to the left side of the counter to collect your order.
    • Staff cannot bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • Music is played everywhere.
    • There is a hearing assistance system.
    • The system is a fixed loop.
    • The hearing assistance system is located to the right of the counter.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 12/07/2022.
    • The hearing assistance system was working at the time of testing.
  • Self-Service Touchscreens View
    • Self-service touchscreens are not available for ordering.
  • Service Counter View
    • The height of the counter is 90cm.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 70cm.
    • There is not a clear knee recess beneath the lowered section of the counter.
    • There are no windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
    • The lighting levels are good.

Seating Area (Food Court)

  • The seating area is located ahead as you enter.
  • There is step-free access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are tables, high tables, bench seats, high stools and a mixture of chairs with and without armrests available.
  • Some chairs are fixed to the floor and each other.
  • Some tables are fixed to the floor.
  • The distance between the floor and the underside of the lowest table is 73cm.
  • The distance between the floor and the underside of the highest table is 108cm.
  • The standard height for the underside of tables is 73cm.
  • Music is played everywhere.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • Lighting levels are moderate to good.