Access Guide
Summary
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Getting Help and Assistance
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- Opening times are: - Monday to Friday 08:00 - 20:00 Saturday and Sunday 07:00 - 21:00.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
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Access
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- LEON is located on the ground floor, to the left as you enter the services building from the main entrance.
- There is step-free access to Leon.
- The entrance area is clearly signed.
- For the M1 - Leeds Skelton Lake Services – EXTRA AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- The Changing Places facility is located at the rear left of the services building.
- Accessible toilet facilities are located at the rear left of the services building.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
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Service and Menus
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- There is a counter where food and drink can be ordered.
- Customers place and collect their order at the counter.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus, menu boards and picture wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- Background music is played throughout this area.
- There is not a hearing assistance system .
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 113cm.
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Self-Service Touchscreens
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- Self-service touchscreens are not available for ordering.
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Service Counter
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- The height of the counter is 126cm.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 76cm.
- There is a clear knee recess beneath the lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
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Seating Area
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- There is step-free access throughout.
- There is sufficient space for a wheelchair user to use the seating area.
- The majority of tables are accessible to wheelchair users.
- In this area there are tables, high tables, bench seats, high stools and chairs without armrests available.
- Some chairs are fixed to the floor.
- Tables are not permanently fixed to the floor.
- The standard height for the underside of tables is 70cm.
- The surface height of the highest table is 110cm.
- The lighting levels are low to moderate.