Access Guide
Getting Here
- The services are located off junction 45 of the M1 motorway.
- There is Blue Badge parking, electric vehicle points and standard parking available.
- Blue Badge and parent and child parking is available at the petrol station.
- There is coach parking to the far left of the main services building.
Petrol Station Summary
- This petrol station is open 24 hours.
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available.
- There is not a portable hearing assistance system.
- Payment at the petrol station during the day can be made in the shop.
- Payment at the petrol station during the night can be made in the shop.
- For the M1 - Leeds Skelton Lake Services - EXTRA AccessAble Access Guide please click here (new tab).
Parking
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Parking
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- The car park is located at the front of the forecourt shop.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
- Additional parking is available outside the hotel.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- There is not signage available to direct users to the Blue Badge parking bays.
- There is/are 2 designated Blue Badge parking bay(s) within the car park.
- The Blue Badge bay(s) is/are clearly marked.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 480cm.
- The Blue Badge parking bays have a marked zone to both sides and rear.
- The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
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Paying
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- Parking charges apply after a limited time.
- Free parking for all users is limited to 3 hours.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the building.
- Payment term signs do make it clear if parking charges apply to Blue Badge holders.
- Payment for parking charges is made at a payment machine.
- Payment machines are located inside the building, at the rear of the shop.
- There is a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
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Access from the Car Park
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- Pedestrian walkways are not available in the car park.
- The nearest designated Blue Badge parking bay is approximately 2m from the main entrance.
- The entrance is clearly visible from the Blue Badge parking bay(s).
Petrol Station Forecourt
- Staff are able to provide assistance at the pumps.
- Customers usually make staff aware they need assistance by beeping their car horns or waving.
- It is not possible to pay at the pump.
- The height of the fuel pump nozzle slot is 100cm.
ATM(s)
- The ATM(s) is/are located at the front of the forecourt shop to the left.
- The ATM(s) is/are 6m from the main entrance.
- There are bollards on the approach to the ATM(s).
- The minimum width between the bollards is 112cm.
- The height of the bollard(s) is 107cm.
- The bollards do not contrast visually with the paving.
- The controls/screen heights vary between 90cm and 125cm.
- There is not a lowered ATM available.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the forecourt shop.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Deli - Costa Express'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 153cm.
- There are bollards at this entrance.
- The minimum width between the bollards is 100cm.
- The height of the bollard(s) is 108cm.
- The bollards do contrast visually with the paving.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 109cm.
- There is an identical door to the left of the shop.
Shop
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Circulation
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- The majority of aisle widths are 150cm+.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There are mats in aisles that might be perceived as holes.
- There is good colour contrast between the walls and floor in the majority of walkways.
- The lighting levels are moderate to good.
- Background music is played throughout this area.
- There are hand sanitisers.
- The height of the hand sanitiser(s) is/are 109cm.
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Till(s)
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- The till(s) is/are located to the left of the shop.
- There is step-free access to the till(s).
- There is a clear unobstructed route to the till(s).
- The till(s) is/are clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the till(s).
- The till(s) is not/are not placed in front of a plain background.
- The lighting levels at the till(s) are good.
- The chip & pin card machines are accessible from the till(s).
- There is not a cashback option at the till(s).
- The height of the till(s) is/are 110cm.
- There is a lowered section at the till(s).
- The height of the lowered section is 73cm.
- There is not a clear knee recess beneath the lowered section of the till(s).
- There is not a hearing assistance system at the till(s).
Eating / Drinking (Deli Area)
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Service and Menus
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- There is a buffet counter and a self service counter.
- Customers choose products from the counters and pay at the deli counter.
- Staff can bring food and/or drinks to tables.
- The type of food served here is hot and cold snacks.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are not available.
- Background music is played throughout this area.
- There is not a hearing assistance system .
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 109cm.
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Service Counter
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- The height of the counter is 96cm.
- There is not a lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is placed in front of a plain background.
- There is a moveable card machine available for payment.
- The lighting levels are good.
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Self-Service Counter
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- The height of the self-service counter is 110cm.
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Seating Area
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- There is step-free access throughout.
- There is sufficient space for a wheelchair user to use the seating area.
- The majority of tables are accessible to wheelchair users.
- In this area there are high tables and high stools available.
- Chairs are not permanently fixed to the floor.
- Tables are not permanently fixed to the floor.
- The standard height for the underside of tables is 108cm.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
Accessible Toilet (Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- This accessible toilet is located to the right as you enter the shop.
- This accessible toilet is approximately 12m from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door(s) and wall(s) is good.
- The door(s) open(s) outwards.
- The door(s) is/are easy to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 89cm.
- The contrast between the internal door(s) and wall(s) is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door(s) is poor.
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Toilet Features
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- The dimensions of the accessible toilet are 175cm x 334cm.
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- The lighting is permanent.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 100cm.
- The transfer space is obstructed by a sanitary bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is fully functional.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and general waste (with lid) disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 123cm and 133cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm.
- The toilet seat contrast is good.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 92cm.
- The contrast between the toilet roll holder and the wall is fair.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm.
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser can be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 87cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 95cm.
- The contrast between the hand dryer and the wall is fair.
- There is not a hand sanitiser.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located to the right as you enter.
- There is step-free access into the toilet(s).
- The toilet(s) is/are approximately 12m from the entrance.
- There is pictorial signage on or near the toilet entrance.
- The contrast between the external toilet door(s) and wall(s) is good.
- The contrast between the internal toilet door(s) and wall(s) is good.
- It was not possible to access the male toilet.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 81cm.
- The wash basin(s) tap type is push.
- Lighting levels are moderate to good.
- The lighting is permanent.
- There is not a hand sanitiser.
Exit
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Exit
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- This information is for the exit located at the front left of the shop next to the checkouts.
- The exit area/door is not clearly signed internally.
- The exit is step-free.
- The exit door(s) does not/do not contrast visually with its immediate surroundings.
- There is a canopy or recess which provides weather protection at this exit.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the opening is 153cm.