Access Guide
Summary
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Getting Help and Assistance
View
- Urban Express is open Monday to Sunday from 8:30 to 21:00.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
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Access
View
- Urban Express is located on the ground floor, to the left as you enter main services building from the main entrance.
- There is step-free access to Urban Express.
- The entrance area is clearly signed.
- For the M1 - Leeds Skelton Lake Services – EXTRA AccessAble Access Guide please click here (new tab).
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Toilet Facilities
View
- The Changing Places facility is located at the rear left of the services building.
- Accessible toilet facilities are located at the rear left of the services building.
- For detailed information about the toilet facilities please click here (new tab).
Shop
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Circulation
View
- The majority of aisle widths are 150cm+.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is high colour contrast between the walls and floor in all areas.
- The lighting levels are good.
- There are hand sanitisers.
- The height of the hand sanitiser(s) is/are 130cm.
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Till(s)
View
- The till(s) is/are located on the left midway down the shop.
- There is step-free access to the till(s).
- There is a clear unobstructed route to the till(s).
- The till(s) is/are clearly signed.
- There are no windows, TVs, glazed screens or mirrors at/behind the till(s).
- The till(s) is not/are not placed in front of a plain background.
- The lighting levels at the till(s) are good.
- The chip & pin card machines are accessible from the till(s).
- There is not a cashback option at the till(s).
- The height of the till(s) is/are 91cm.
- There is not a lowered section at the till(s).
- There is not a hearing assistance system at the till(s).