Access Guide
Summary
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Getting Help and Assistance
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- This venue is open 24 hours.
- The gaming area is staffed between 09:00 and 21:00.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
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Access
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- Quicksilver is located to the right after the main services entrance.
- There is step-free access to Quicksilver.
- The entrance area is clearly signed.
- There are security barriers at the entrance area.
- The minimum width between the security barriers is 106cm.
- The barriers do contrast visually with the flooring.
- For the M25 - Cobham Services - EXTRA AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- The Changing Places facility is located at the rear of the building.
- For detailed information about the Changing Places facility please click here (new tab).
- Accessible toilet facilities are located at the rear of the building.
- For detailed information about the toilet facilities please click here (new tab).
Gaming Area
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Area
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- The following details are for the over 18's area.
- The area has an unobstructed minimum turning space of 150cm x 150cm.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is high colour contrast between the walls and floor in all areas.
- The lighting levels are moderate to good.
- In this area there are high stools available.
- Chairs are not permanently fixed to the floor.
- The slot machine controls range from 97cm to 168cm.
- There is no change machine.
There are machines with tickets as prizes.
The ticket redemption machine controls are 70cm - 120cm above the floor.