Access Guide
Summary
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Getting Help and Assistance
View
- Opening times are 11:30 - 22:00 daily.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
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Access
View
- Nando's is located to the left of the services building.
- There is step-free access to Nando's.
- The entrance area is clearly signed.
- For the M40 - Beaconsfield Services - EXTRA AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- The Changing Places facility is located at the rear of the services building.
- For detailed information about the Changing Places facility please click here (new tab).
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
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Service and Menus
View
- There is a counter where food and drink can be ordered, a self service counter and full table service available via online app.
- Customers place orders at the counter and then staff bring the order to the table.
- Staff can bring food and/or drinks to tables.
- Menu types include; handheld menus and online menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is Portuguese African cuisine.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- Music is played everywhere.
- There is not a hearing assistance system.
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Self-Service Touchscreens
View
- Self-service touchscreens are not available for ordering.
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Service Counter
View
- The height of the counter is 107cm.
- There is not a lowered section of the counter.
- There are no windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
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Seating Area
View
- There is step-free access throughout.
- There is sufficient space for a wheelchair user to use the seating area.
- The majority of tables are accessible to wheelchair users.
- In this area there are tables, long tables, booths, bench seats and chairs without armrests available.
- Some chairs are fixed to the floor.
- Some tables are fixed to the floor.
- The height between the floor and the underside of the lowest table is 68cm.
- The standard height for the underside of tables is 73cm.
- The surface height of the tables is 76cm.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are moderate to good.
- There is additional outdoor seating.
The surface height of the tables is 75cm and the height from the underside is 72cm. The bench seating and tables here are fixed to the floor.