Access Guide
Summary
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Getting Help and Assistance
View
- Opening times are 11:30 - 22:00 daily.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
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Access
View
- Nando's is located to the left of the services building.
- There is step-free access to Nando's .
- The entrance area is clearly signed.
- For the M40 - Beaconsfield Services - EXTRA AccessAble Access Guide please click here (new tab).
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Toilet Facilities
View
- The Changing Places facility is located at the rear of the services building.
- For detailed information about the Changing Places facility please click here (new tab).
Eating / Drinking
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Service and Menus
View
- There is a counter where food and drink can be ordered and full table service available via online app.
- Customers place orders at the counter.
When the food is ready it is brought to the table by a member of staff. - Staff can bring food and/or drinks to tables.
- Menu types include; online menus and handheld menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is Portuguese African cuisine.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- Music is played everywhere.
- There is not a hearing assistance system .
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Self-Service Touchscreens
View
- Self-service touchscreens are not available for ordering.
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Service Counter
View
- The height of the counter is 107cm.
- There is not a lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
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Seating Area
View
- There is step-free access throughout.
- There is sufficient space for a wheelchair user to use the seating area.
- The majority of tables are accessible to wheelchair users.
- In this area there are tables, high tables, long tables, booths, bench seats, high stools and chairs without armrests available.
- Some chairs are fixed to the floor.
- Some tables are fixed to the floor.
- The height between the floor and the underside of the lowest table is 68cm.
- The distance between the floor and the underside of the highest table is 73cm.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are moderate to good.