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M40 - Beaconsfield Services - EXTRA

M40 Junction 2, A355 Windsor Road, Burtley Wood, Beaconsfield , HP9 2SE

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Access Guide

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COVID-19 Information

  • The information in this section was taken in November 2020.
  • The services are open 24 hours, however, some of the food services and other services opening times within the building may vary subject to government regulations.
  • There are separate doors for entering and exiting.
  • There is a one-way entrance and exit at the front of the services building.
  • There is not a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are free standing.
  • The height of the hand sanitisers range between 100cm and 120cm.
  • Hand sanitisers are available inside the venue.
  • There is a limited number of people allowed inside.
  • There is a Track and Trace system in place.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • The services may have to limit numbers of people entering the building during peak times for a short while.
  • Anyone staying in the services for 15 minutes or more are asked to register their attendance using Test and Trace.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at tills/counters.
  • The seating area for LEON was not is use at the time of survey due to Covid-19 restrictions.
  • Customer toilets are available.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Summary

Getting Here

  • The services are located directly off junction 2 of the M40.
  • There is signage along the motorway indicating the distance to the services.
  • There are 17 Blue Badge parking bays, 3 electric vehicle charging points and a number of standard and parent and child parking bays.
  • There is 1 Blue Badge parking bay and several standard parking bays at the petrol station.
  • Coach parking is located at the top of the car park.

Parking

  • Parking View
    • The car park is located at the front of the services building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • There is lighting in the car park.
    • Clearly marked/signposted parent and child parking bays are available.
    • All parking spaces are provided on a first come first served basis.
    • Additional parking is available outside the petrol station.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • There is signage available to direct users to the Blue Badge parking bays .
    • There is/are 17 designated Blue Badge parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 245cm x 460cm.
    • The Blue Badge parking bays have a marked zone to both sides and rear.
    • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm .
  • Paying View
    • Parking charges apply after a limited time.
    • Free parking for all users is limited to 3 hours.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment for parking charges is made at a payment machine, over the phone and via an app/online.
    • Payment machines are located inside the building.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the parking charges please click here (opens new tab).
  • Access from the Car Park View
    • Pedestrian walkways are available in the car park.
    • The surface on the pedestrian walkways is block paving.
    • The nearest designated Blue Badge parking bay is approximately 6m from the main entrance.
    • The entrance is clearly visible from the Blue Badge parking bay(s).

Electric Vehicle Charging Points (Ecotricity)

  • Standard Electric Vehicle Charging Point(s) View
    • There is a/are electric vehicle charging point(s) available.
    • The provider of the charging point(s) is Ecotricity.
    • Fast charging is available.
    • The electric vehicle charging point(s) is/are located to the right of the services building.
    • Staff are able to provide assistance with the electric vehicle charging points.
    • Customers can get assistance by either phoning the services or going in and asking for help at WHSmith or M&S Simply Food.
    • There is/are 3 electric vehicle charging point(s).
    • The electric vehicle charging bay(s) is/are clearly marked.
    • The dimensions of the electric vehicle charging bay(s) surveyed are 255cm x 470cm.
    • The charging point(s) is/are located to the front as you approach the bay(s).
    • The height range of the electric vehicle charging point controls/screen is 122cm to 143cm.
    • The height range of the electric vehicle charging point nozzle slot is 75cm to 120cm.
    • An app is required to use the charging point(s).
    • Parking charges apply for all users (including Blue Badge holders).
    • Charging for all users is limited to 45 minutes.
    • Payment signs are not provided.
    • Payment for charging is made over the phone and via an app/online.
    • For more information and a guide to electric vehicle charging please click here.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the services building.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Entrance'.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 194cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 204cm.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitisers range between 97cm and 117cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.

Entrance (Lakeside Garden Terrace Entrance)

  • Entrance View
    • This information is for the entrance located to the left of the services building.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Lakeside Garden Terrace'.
    • There is step-free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 166cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 152cm.

Getting Around

  • Access and Circulation View
    • There is step-free access throughout the building.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are moderate to good.
    • Music is played everywhere.
    • There is a play/activity area located by the lakeside terrace, at the rear of the services building.
    • The cash machine(s) is/are located at the rear of the services building, by Top Gift.
    • The controls/screen heights of the cash machine(s) vary between 91cm and 120cm.
    • There are hand sanitisers in the building.
    • The height of the hand sanitisers range between 110cm and 120cm.
  • Signage View
    • There is signage for the shop(s)/restaurant(s), overhead written signage and overhead pictorial signage available.
    • The colour, design and typeface of signs is consistent throughout the building.

Seating Area

  • The seating area is located in the centre of the services building.
  • There is step-free access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are tables, high tables, bench seats, high stools and chairs without armrests available.
  • Some chairs are fixed to the floor.
  • Some tables are fixed to the floor.
  • The standard height for the underside of tables is 73cm.
  • The surface height of the tables is 109cm.
  • Music is played everywhere.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Lighting levels are moderate to good.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 92cm.

Changing Places

  • Location and Access View
    • The facility is located at the rear of the services building.
    • The facility is approximately 38m from the main entrance.
    • The facility is in addition to standard and accessible toilets.
    • There is level access to the facility.
    • The facility surveyed is for the sole use of disabled people.
    • The contrast between the external door(s) and wall(s) is good.
    • The contrast between the internal door(s) and wall(s) is good.
    • You do need a key for the facility.
    • The key is a radar key.
    • The key can be obtained from a member of the cleaning team.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The door(s) open(s) outwards.
    • The door(s) is/are easy to open.
    • The door is locked by a locking handle.
    • The door does not have a horizontal grab rail.
    • The width of the door opening is 86cm.
    • The dimensions of the facility are 333cm x 333cm .
    • The ceiling height is at a minimum of 2.4m.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • The contrast between the walls and floor is good.
  • Toilet Details View
    • The facility toilet is peninsular.
    • The transfer space on the right as you face the toilet is 85cm.
    • The transfer space on the left as you face the toilet is 82cm.
    • Dropdown rails are provided.
    • As you face the toilet the dropdown rail(s) is/are on both sides.
    • The contrast between the dropdown rail(s) and wall is fair.
    • As you face the toilet there are vertical grab rails on both sides.
    • The contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
    • The contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
    • The height of the toilet seat above floor level is 48cm.
    • There is a spatula flush.
    • There is a toilet roll holder.
    • The height of the toilet roll holder is 69cm.
    • The toilet has a cistern.
    • The toilet seat contrast is good.
    • There is an emergency pull cord alarm for the toilet.
    • The emergency pull cord alarm is within reach and fully functional.
  • Changing Bench and Hoist Details View
    • The facility changing bench is wall mounted.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 178cm.
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details View
    • There is not a shower unit with a detachable shower head.
  • Other Facilities View
    • A privacy screen is available.
    • The type of wash basin is adjustable.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • The contrast between the wash basin grab rail(s) and wall is good.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is not at the recommended height of 80cm-100cm.
    • The height of the wall fixed soap dispenser is 120cm.
    • Wide tear off paper roll is available.
    • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
    • The height of the wide paper roll dispenser is 100cm.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • The height of the hand dryer is 84cm.
    • There is not a towel dispenser.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a/are sanitary and open waste paper bin disposal units.
    • There is an emergency pull cord alarm for the facility.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is a/are coat hook(s).
    • The height of the coat hook is 150cm from the floor.
    • There is not a hand sanitiser.
    • There is not a red flashing fire alarm beacon within the toilet.
    • The lighting levels are moderate to good.
    • The lighting is permanent.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located at the rear of the services building.
    • There is step-free access to the toilet(s).
    • The toilet(s) is/are approximately 35m from the main entrance.
    • There is pictorial and written text signage on or near the toilet entrance.
    • It was not possible to access the female toilet.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 81cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.
    • The lighting is permanent.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 100cm.

Parent and Baby Room

  • The parent and baby room is located at the rear of the services building.
  • The parent and baby room is approximately 38m from the main entrance.
  • There is step-free access to the parent and baby room.
  • There is pictorial and written text signage on or near the parent and baby room door.
  • The signage says 'Baby Changing'.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 87cm.
  • The contrast between the external door(s) and wall(s) is good.
  • The contrast between the internal door(s) and wall(s) is good.
  • The baby changing table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby changing table is not height adjustable.
  • The height of the baby changing table once extended is 93cm.
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 84cm.
  • The wash basin tap type is push.
  • There is/are not chair(s) in the parent and baby room.
  • There is not a toilet in the parent and baby room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are moderate to good.
  • The lighting is permanent.
  • There is not a hand sanitiser.

Standard Shower

  • The shower facilities are located at the rear of the services building.
  • The shower facilities are approximately 39m from the main entrance.
  • There is step-free access to the shower facilities.
  • There is pictorial signage on or near the shower door.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 63cm.
  • The contrast between the external door(s) and wall(s) is good.
  • The contrast between the internal door(s) and wall(s) is good.
  • The lighting levels are moderate to good.
  • The lighting is permanent.
  • There is a 43cm step to access the shower cubicle.

Play Area

  • The play area is located at the rear of the services building, by the lakeside.
  • The play area is free of charge.
  • There is ramped/sloped access to the play area.
  • There is a clear unobstructed route to the play area.
  • The play area is clearly signed.
  • There is ramped/sloped access within the play area.
  • There are steep slopes to access the play area.
    The play area consists of equipment accessed via slopes and steps of varying gradients and depths.

Emergency Evacuation Procedure

  • There is an audio alarm for emergencies.
  • Fire wardens/marshals are available on site.
  • There is a/are internal refuge point(s).
  • The internal refuge point(s) is/are located within the Regus Express Business Lounge.
  • There is an Evac Chair available at the refuge point(s).
  • People exit the building using the entrances/exits.
  • There is an external emergency meeting point.
  • The external emergency meeting point is located at the top right of the car park.