Access Guide
Summary
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Getting Help and Assistance
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- Opening times are 12:00 - 22:00 daily.
- There is a member of staff available for help and assistance.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available on request from the main building.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 06/04/2022.
- The hearing assistance system was working at the time of testing.
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Access
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- Pizza Express is located immediately to the right after the main entrance to the services.
- There is step-free access to Pizza Express.
- The entrance area is clearly signed.
- For the M40 - Beaconsfield Services - EXTRA AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- The Changing Places facility is located at the rear of the services building.
- For detailed information about the toilet facilities please click here (new tab).
Entrance
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Entrance
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- This information is for the entrance located to the right after the main entrance to the services.
- The entrance area/door is clearly signed.
- This entrance is signed with 'PIZZA EXPRESS'.
- There is step-free access at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- There are no doors at this entrance.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 85cm.
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Comments
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- The width of the opening is 150cm.
Eating / Drinking
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Service and Menus
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- There is full table service.
- Menu types include; handheld menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is Italian.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available on request.
- Music is played everywhere.
- There is a hearing assistance system .
- The system is a portable loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 06/04/2022.
- The hearing assistance system was working at the time of testing.
- There is a portable card machine available for payment.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 85cm.
- The hand sanitiser station is located at the entrance.
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Self-Service Touchscreens
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- Self-service touchscreens are not available for ordering.
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Seating Area
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- There is step-free access throughout.
- There is sufficient space for a wheelchair user to use the seating area.
- There are some tables which are accessible to wheelchair users.
- In this area there are tables, booths, bench seats and chairs without armrests available.
- Chairs are not permanently fixed to the floor.
- Tables are not permanently fixed to the floor.
- The height between the floor and the underside of the lowest table is 72cm.
- The distance between the floor and the underside of the highest table is 76cm.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are moderate to good.
- Access to the additional seating area is via the stairs.
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Comments
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- The dining area on the mezzanine level is shown in photographs 8 to 11.
Stairs
- The stairs are located to the left of the restaurant.
- All floors are accessible by these stairs.
- The levels which are accessible by stairs are G, M.
- There are 15+ steps between floors.
- The height of the steps are between the recommended 15cm and 18cm.
- The depth of the steps are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the steps.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are not easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities/services are not provided on landings.
- The lighting levels at the steps are moderate to good.
- The areas which are not accessible include; additional seating.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The shared toilet is located at the far end of the restaurant.
- There is step-free access into the toilet(s).
- The toilet(s) is/are approximately 30m from the entrance.
- There is pictorial signage on or near the toilet entrance.
- The contrast between the external toilet door(s) and wall(s) is good.
- The contrast between the internal toilet door(s) and wall(s) is good.
- An ambulant toilet cubicle is not available.
- The wash basin(s) tap type is push.
- Lighting levels are moderate to good.
- The lighting is permanent.
- There is not a hand sanitiser.
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Baby Changing Facilities
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- Baby changing facilities are available in the shared toilets.
- There is a flip down baby changing table available.
- The height of the baby changing table is 86cm.