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McDonald's - M5 - Cullompton Services - Extra

M5 - Cullompton Services - Extra, M5 Junction 28, 28 Old Station Yard, Station Road, Cullompton, EX15 1NS

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Access Guide

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Summary

Eating / Drinking

  • Service and Menus View
    • There is a food and drink ordering touchscreen and a counter where food and drink can be ordered.
    • Customers make their orders at either the touchscreen or the counter.
      They are informed their order is ready by screens over the counter or by a member of staff.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is Fast Food.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • Music is played everywhere.
    • There is a hearing assistance system.
    • The system is a fixed loop.
    • The hearing assistance system is located on the counter to the right.
    • The hearing assistance system is not signed.
    • Staff are trained to use the hearing assistance system.
  • Self-Service Touchscreens View
    • Self-service touchscreens are available for ordering.
    • The touchscreens are 115cm to 175cm from the floor.
    • There is a button which will condense the screen content.
    • The height of the button is 115cm from the floor.
    • Once condensed the touchscreen heights are 115cm to 135cm from the floor.
    • The lowest height of the touchscreen card machines is 100cm.
    • The touchscreens have tent cards which you can use to get food and drink delivered to tables.
    • The height of the tent card rack is 130cm from the floor.
  • Service Counter View
    • The height of the counter is 84cm.
    • There is not a lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
  • Seating Area View
    • There is step-free access throughout.
    • There is sufficient space for a wheelchair user to use the seating area.
    • The majority of tables are accessible to wheelchair users.
    • In this area there are tables, high tables, long tables, booths, high stools and chairs without armrests available.
    • Some chairs are fixed to the floor.
    • Some tables are fixed to the floor.
    • The height between the floor and the underside of the lowest table is 72cm.
    • The distance between the floor and the underside of the highest table is 74cm.
    • The surface height of the highest table is 115cm.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.