Access Guide

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Summary

Getting Help and Assistance View
- There is a member of staff available for help and assistance.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
Access View
- Warrens Bakery is located to the left after you enter the services from the main entrance.
- There is step-free access to Warrens Bakery.
- The entrance area is clearly signed.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- For the M5 - Cullompton Services - Extra AccessAble Access Guide please click here (new tab).
Toilet Facilities View
- Accessible toilet facilities are located to the right after you enter the services from the main entrance.
- For detailed information about the toilet facilities please click here (new tab).

Service and Menus View
- There is a counter where food and drink can be ordered.
- Customers place their orders at the counter and staff inform them when the order is ready.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- There is not a hearing assistance system .
Self-Service Touchscreens View
- Self-service touchscreens are not available for ordering.
Service Counter View
- The height of the counter is 81cm.
- There is not a lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
- The lighting levels are moderate to good.

The seating area is located to the right after you enter the services building from the main entrance.
There is step-free access to the seating area.
There is sufficient space for a wheelchair user to use the seating area.
In this area there are chairs without armrests and tables available.
Chairs are not permanently fixed to the floor.
Tables are not permanently fixed to the floor.
The distance between the floor and the underside of the lowest table is 69cm.
The distance between the floor and the underside of the highest table is 72cm.
There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
Lighting levels are moderate to good.