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Festival Place Car Park - Purple Zone

Festival Place, Basingstoke, Hampshire, RG21 7LJ

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Access Guide

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COVID-19 Information

  • The information in this section was taken in June 2021.
  • Opening times may be subject to change due to Covid-19 restrictions.
  • There have been no changes to the parking.
  • There may be queues outside specific stores within the centre.
  • The following access points have been designed for entrance only and exit only; St John's, Clifton Walk, Bus Station, Festival Square and Wote Street. An example of the changes is shown in photographs 1, 2 and 3.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are free standing.
  • The height of the hand sanitiser is 110cm.
  • Additional hand sanitising stations have been installed at entrances and in toilet corridors.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • There may be restrictions on the numbers of people allowed into the shopping centre at any one time.
  • A one way system has been introduced to assist with social distancing. This is shown in photograph 7.
  • Signage has been introduced to ensure people keep to the left in corridors and to remind people to keep 2 metres apart.
  • Floor markings have been added to assist with social distancing.
  • There is a protective screen at the main reception desk.
  • Toilets are available.
  • Some urinals and cubicles in standard toilets have been closed to assist with social distancing.
  • Staff available throughout the Centre for assistance.
  • There is a face mask vending machine available next to Lloyds Bank.
  • The venue is certified with the 'We’re Good To Go’ COVID-19 industry standard.
  • For more information on the 'We're Good to Go' Industry Standard please click here.

Multi-Storey Car Park

  • The shopping centre does have its own parking facilities.
  • The car park is located off Festival Way.
  • The car park type is multi-storey.
  • The car park does have a height restriction barrier.
  • The maximum height of the restriction barrier is 210cm (6ft 11in).
  • The car park does have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • There are parking charges for the car park.
  • Parking is not free for Blue Badge holders.
  • To see the parking charges please click here (opens new tab).
  • Payment machines are located in the lift lobby of the car park.
  • Comments View
    • The height of the barrier at the Alencon exit is 1.98m (slightly lower than all the other barriers).

Multi-Storey Designated Parking Level (Level 1 - Blue Badge and Parent & Child Parking)

  • There is/are 5 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 410cm x 600cm (13ft 5in x 19ft 8in).
  • There is not a 120cm marked zone around the Blue Badge parking bay(s).
  • Blue Badge Parking View
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are available on this level.
  • Paying View
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located in the lift lobby.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to the lift lobby.
    • The route to the pedestrian exit is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The pedestrian exit is clearly visible from the car park.
    • There are marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is concrete.

Level Change (Parking Level 1 to Pedestrian Exit Lobby)

  • There is a ramp/slope located next to the Blue Badge parking.
  • The ramp/slope is used to access the pedestrian exit lobby.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The lighting levels at the ramp/slope are good.
  • The ramp/slope does bypass the step(s).
  • There is a/are step(s) located next to the Blue Badge parking.
  • There is/are 6 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.

Multi-Storey Designated Parking Level (Level 2 - Blue Badge and Parent & Child Parking)

  • There is/are 10 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 410cm x 600cm (13ft 5in x 19ft 8in).
  • There is not a 120cm marked zone around the Blue Badge parking bay(s).
  • Blue Badge Parking View
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are available on this level.
  • Paying View
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located in the lift lobby.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to the lift lobby.
    • The route to the pedestrian exit is accessible to a wheelchair user unaided.
    • The pedestrian exit is clearly visible from the car park.
    • There are marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is concrete.

Other Floors

  • Stairs can be used to access other floors.
  • The floors which are accessible by stairs are G, 2, 3, 4 and 5.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 19cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are good.

Lift

  • There is a lift for public use.
  • There is 1 other lift in this location.
  • The other lift has very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 2, 3, 4 and 5.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are not within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 195cm x 175cm (6ft 5in x 5ft 9in).
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Car Park Pedestrian Exit (Purple Car Park to St John's Square)

  • This information is for the pedestrian exit located to the right after you exit the lift.
  • The pedestrian exit is not clearly signed.
  • There is step-free access at this exit.
  • The exit door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 180cm.

Festival Place Shopping Areas