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Festival Place Car Park - Yellow Zone

Festival Place, Basingstoke, Hampshire, RG21 7LJ

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Access Guide

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COVID-19 Information

  • The information in this section was taken in June 2021.
  • Opening times may be subject to change due to Covid-19 restrictions.
  • There have been no changes to the parking.
  • There may be queues outside specific stores within the centre.
  • The following access points have been designed for entrance only and exit only; St John's, Clifton Walk, Bus Station, Festival Square and Wote Street. An example of the changes is shown in photographs 1, 2 and 3.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are free standing.
  • The height of the hand sanitiser is 110cm.
  • Additional hand sanitising stations have been installed at entrances and in toilet corridors.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • There may be restrictions on the numbers of people allowed into the shopping centre at any one time.
  • A one way system has been introduced to assist with social distancing. This is shown in photograph 7.
  • Signage has been introduced to ensure people keep to the left in corridors and to remind people to keep 2 metres apart.
  • Floor markings have been added to assist with social distancing.
  • There is a protective screen at the main reception desk.
  • Toilets are available.
  • Some urinals and cubicles in standard toilets have been closed to assist with social distancing.
  • Staff available throughout the Centre for assistance.
  • There is a face mask vending machine available next to Lloyds Bank.
  • The venue is certified with the 'We’re Good To Go’ COVID-19 industry standard.
  • For more information on the 'We're Good to Go' Industry Standard please click here.

Getting Here

  • Travelling by car is easy, we're just minutes off junction 6 of the M3 and have over 2,500 safe, secure car parking spaces directly above the shopping centre.
    Festival Place is located in the centre of Basingstoke, off Festival Way.
  • Festival Place has over 2,500 parking spaces.
    The car park is divided into 5 zones Purple, Green, Orange, Yellow and Blue.
    There is Blue Badge parking and parent and child parking in all zones.
  • There is a bus stop within 150 metres of the shopping centre.
  • The Bus Station is located at Festival Place, with direct access from the entrance by the escalators near Next, and from our Restaurant area.
  • For more information on buses in Basingstoke please click here (opens new tab).
  • The nearest railway station is Basingstoke.
  • Basingstoke Station is located in the heart of the town centre, just a 5 minute walk from Festival Place with fast and frequent trains from neighbouring towns.
    Leave the station by the main exit and walk straight ahead, crossing the road, towards Sainsbury's.
    Keep walking straight ahead, following the pedestrian walk way and you will find the Festival Place entrance in front of you.
  • For more information on Basingstoke Station (National Rail) please click here (opens new tab).
  • For information on getting here by car, bus or train please follow the link for Festival Place.
  • To view the web page described above click here (opens in new tab).

Multi-Storey Car Park

  • The shopping centre does have its own parking facilities.
  • The car park is located off Festival Way.
  • The car park type is multi-storey.
  • The car park does have a height restriction barrier.
  • The maximum height of the restriction barrier is 210cm (6ft 11in).
  • The car park does have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • There are parking charges for the car park.
  • Parking is not free for Blue Badge holders.
  • To see the parking charges please click here (opens new tab).
  • Payment machines are located in the lift lobby of the car park.
  • Comments View
    • The height of the barrier at the Alencon exit is 1.98m (slightly lower than all the other barriers).

Multi-Storey Designated Parking Level (Level 3 - Parent and Child Parking)

  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are available on this level.
  • Paying View
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located in the lift lobby.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to the lift lobby.
    • The route to the pedestrian exit is accessible to a wheelchair user unaided.
    • The pedestrian exit is clearly visible from the car park.
    • There are marked walkways on this level to make routes safer for pedestrians.
    • There is wayfinding signage to show the route to the pedestrian exit.
    • The surface on the approach to the pedestrian exit is concrete.

Multi-Storey Designated Parking Level (Level 4 - Blue Badge Parking)

  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 410cm x 620cm (13ft 5in x 20ft 4in).
  • There is a 120cm marked zone around the Blue Badge parking bay(s).
  • Blue Badge Parking View
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Paying View
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located in the Orange and Blue lift lobbies.
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to the lift lobby.
    • The route to the pedestrian exit is accessible to a wheelchair user unaided.
    • It may be necessary to cross the path of moving vehicles between some of the Blue Badge parking bays and the pedestrian exit on this level.
    • The pedestrian exit is clearly visible from the car park.
    • There are marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is concrete.

Other Floors (Orange Parking)

  • Stairs can be used to access other floors.
  • The floors which are accessible by stairs are G, U, 3, 4 and 5.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are good.

Lift (Orange Parking)

  • There is a lift for public use.
  • There is 1 other lift in this location.
  • The other lift has very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, U, 3, 4 and 5.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are not within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 190cm x 170cm (6ft 3in x 5ft 7in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Festival Place Shopping Areas