You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Pollok Civic Realm, Pollok Library, Pollok Citizens Advice Bureau, Pollok Health Centre, Community Museum, Macmillan Drop In, Life Link, Rising Stars Nursery, Café Realm and a community room.
• Services / facilities within the grounds include Silverburn Shopping Centre.
• Related link Pollok Civic Realm.
• Https://www.accessable.co.uk/glasgow-city-council/glasgow-city-council/access-guides/pollok-civic-realm
• Related link Pollock Library.
• Https://www.accessable.co.uk/glasgow-city-council/glasgow-city-council/access-guides/pollok-library
• Related link Citizens Advice Pollock.
• Https://www.accessable.co.uk/glasgow-city-council/glasgow-city-council/access-guides/citizens-advice-pollok

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:30 - 20:00.
• Tuesday 09:30 - 20:00.
• Wednesday 09:30 - 20:00.
• Thursday 09:30 - 20:00.
• Friday 10:00 - 20:00.
• Saturday 09:00 - 16:00.
• Sunday 09:00 - 16:00.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the city.
• This venue is situated in Glasgow.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Priesthill & Darnley.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located to the front, right and rear of the venue.
  • The car park type is open air/surface.
  • There is/are 9 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 320cm x 630cm (10ft 6in x 20ft 8in).
  • The nearest Blue Badge bay is 18m (19yd 2ft) from the main entrance.
  • The furthest Blue Badge bay is 56m (61yd 9in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance - Accessible). Skip to the next section.

Outside Access (Main Entrance - Accessible)

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• Entrance View
  • This information is for the entrance located at the front of the building opposite the bus station.
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically (away from you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 84cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 102cm.
• Comments View
  • There are protective barriers internally to either side of the door.

You are on Outside Access (Main Entrance - Manual Doors). Skip to the next section.

Outside Access (Main Entrance - Manual Doors)

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• Entrance View
  • This information is for the entrance located at the front of the building opposite the bus station.
  • There is step-free access at this entrance.
  • The main door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
  • There is a second set of doors.
  • The door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 160cm.

You are on Outside Access (Rear Entrance - Accessible). Skip to the next section.

Outside Access (Rear Entrance - Accessible)

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• Entrance View
  • This information is for the entrance located at the rear of the building.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically (away from you).
  • The push pad or push button is 82cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 105cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
• Comments View
  • There are protective barriers internally to either side of the door.

You are on Outside Access (Rear Entrance - Manual Doors). Skip to the next section.

Outside Access (Rear Entrance - Manual Doors)

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• Entrance View
  • This information is for the entrance located at the rear of the building.
  • There is step-free access at this entrance.
  • The main door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
  • There is a second set of doors.
  • The door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 160cm.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 10m (10yd 2ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is a hearing assistance system.
• The type of system is a portable loop.
• The hearing assistance system is signed.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• This venue does play background music.
• Music is played in the fitness suite and dance studio.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

You are on Level Change (Inside Access). Skip to the next section.

Level Change (Inside Access)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located beyond the reception in the main corridor.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located at the end of the entrance corridor.
  • The fitness suite is 76m (83yd 4in) from the main entrance.
  • There is step free access to the fitness suite.
• Fitness Suite (General) View
  • Staff receive no training in assisting disabled people.
  • A portable hearing assistance system is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Standard Changing Room (Dry Side). Skip to the next section.

Standard Changing Room (Dry Side)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 76m (83yd 4in) from the main entrance.
• The standard changing room(s) is/are approximately 64m (69yd 2ft) from the reception desk.
• The standard changing room(s) is/are approximately 8m (8yd 2ft) from the fitness suite.
• The standard changing room(s) surveyed is/are located in the corridor between reception and the fitness suite.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

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• Comments View
  • The female changing rooms are 33 metres from reception.

You are on Standard Toilet(s) (Dry Side). Skip to the next section.

Standard Toilet(s) (Dry Side)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located within the female and male dry side changing rooms.
  • The female and male toilets are approximately 76m (83yd 4in) from the main entrance.
  • Lighting levels in the female and male toilets are good.

You are on Toilet with Adaptations (Dry Side with Shower). Skip to the next section.

Toilet with Adaptations (Dry Side with Shower)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 24m (26yd 9in) from the main entrance.
  • This accessible toilet is located in the corridor between reception and the fitness suite, opposite the pool.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 155cm x 320cm (5ft 1in x 10ft 6in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 83cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 88cm (2ft 11in).
• Comments View
  • This facility has a wheel-in height adjustable shower with lever taps, a flip down chair 43cm from the ground and both handrails and dropdown rails.

You are on Toilet with Adaptations (Fitness Suite). Skip to the next section.

Toilet with Adaptations (Fitness Suite)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 75m (82yd 1in) from the main entrance.
  • This accessible toilet is located in the main corridor opposite the fitness suite.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 175cm x 155cm (5ft 9in x 5ft 1in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 107cm (3ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and general domestic waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is not level access from the changing area to the swimming pool.
• There is a ramped entrance into the water.
• There is a wet side chair available.
• There is not a hoist for wheelchair users to access the water.
• There are not steps into the swimming pool.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

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• Comments View
  • A wave machine is sometimes in use in part of the pool.

You are on Level Change (Swimming Pool). Skip to the next section.

Level Change (Swimming Pool)

• There is a ramp/slope to access this area/service.
• The ramp/slope gradient is slight.
• The width of the ramp/slope is 100cm (3ft 3in).

You are on Standard Changing Room (Wet Side). Skip to the next section.

Standard Changing Room (Wet Side)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 36m (39yd 1ft) from the main entrance.
• The standard changing room(s) is/are approximately 24m (26yd 9in) from the reception desk.
• The standard changing room(s) is/are approximately 5m (5yd 1ft) from the pool.
• The standard changing room(s) surveyed is/are located on the left past reception.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

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• Comments View
  • There is a group changing room available.
  • Baby change facilities are located within the wetside changing facilities.
  • The height of the baby change table is 73cm.
  • There is level access to the baby change facility.

You are on Toilet with Adaptations (Wet Side with Shower). Skip to the next section.

Toilet with Adaptations (Wet Side with Shower)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 60m (65yd 1ft) from the main entrance.
  • This accessible toilet is located in the wet side changing area to the rear.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 250cm x 200cm (8ft 2in x 6ft 7in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 180cm (5ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the wet side accessible toilet cubicle.
  • The height of the baby change table once extended is 88cm (2ft 11in).
• Comments View
  • This facility has a wheel-in height adjustable shower with lever taps, a flip down chair 43cm from the ground and both handrails and dropdown rails.

You are on Standard Toilet(s) (Wet Side). Skip to the next section.

Standard Toilet(s) (Wet Side)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located within the changing area.
  • The female and male toilets are approximately 60m (65yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the standard and accessible toilet facilities.
  • The height of the baby change table once extended is 89cm (2ft 11in).

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located on the grass areas to the rear of the building.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.

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• Comments View
  • Children must be 14 or over to use the fitness facilities.
  • Please see the venue's website for details of child restrictions in the pool.