You are on Overview. Skip to the next section.

Overview

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• About View
  • This is a science centre.
  • Facilities available in the venue include: interactive scientific exhibits and galleries, a science show theatre, planetarium, children's play area, flight simulator suite, community learning room, function rooms, café, gift shop and adjoining IMAX Theatre cinema.
  • View information on opening times.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Exhibition Centre.
  • The nearest underground station is Cessnock, or Ibrox.
  • The nearest bus station is Buchanan Bus Station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free access via a very easy slope at the most accessible entrance.
  • The most accessible entrance is located at the front of the building.
    There is step-free access via slope from the link building between the IMAX Theatre and Science Centre near the shop.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: the shop and IMAX Theatre link, the under 7s play area on Floor 1, and an interactive dance floor exhibit.
  • The following areas have stepped access: some exhibits including optical illusion rooms (which also have steep slopes inside), some exercise equipment on the upper floors and further rows of seating in the theatre and planetarium.
  • Access throughout may include uneven surfaces, manual doors and doors permanently held open.
  • Ground and Floors 1, 2 and 3 can be accessed via a standard lift, stairs and escalator.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair and mobility scooter charging facilities.
  • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
  • The designated safe space is located in the quiet space (The Pod) located towards the rear of the ground floor, before the café.
  • There is a British Sign Language interpreter on duty.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.
  • Staff receive the following training: equality training and autism awareness.
• Related Access Guides View
  • View information on Glasgow Science Centre - IMAX Theatre (opens new tab) .

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 4 toilets with adaptations.
  • Toilets with adaptations are located off the locker room to the right of the ground floor walkway, to the right of the ground floor walkway beyond the escalators, in the middle of Floor 2, and at the front of Floor 3.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The gender inclusive step-free standard toilet facilities are located in the locker room to the right of the ground floor walkway, and at the front of Floor 3.
  • The male step-free standard toilet facilities are located to the right of the ground floor walkway, beyond the escalators, also on Floor 2, round from the female toilet.
  • The female step-free standard toilet facilities are located to the right of the ground floor walkway, beyond the escalators, also on Floor 2, near the small lift.
• Changing Places and Changing Facilities View
  • The Changing Places toilet facilities are located off the ground floor walkway, before the escalators.
  • Parent and baby changing facilities are located off the ground floor walkway before the escalators, within the female toilet beyond the escalators, and on Floor 2 opposite the male toilet.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located off Pacific Quay.
  • The car park is open air/surface.
  • The car park surface consists of block paving.
  • There are 15+ designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 500cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 120cm.
  • The nearest designated bay is 80m from the Glasgow Science Centre entrance.
  • The most accessible route from the Blue Badge parking has slight ramps or slopes and bollards.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located close to the Blue Badge parking bays.
  • There is a payment machine with controls at a suitable height for a wheelchair user.
  • There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
  • View information on parking policies/charges (opens new tab).
• Electric Vehicle Charging Points View
  • There are 6 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 240cm (width) x 500cm (depth).
  • The nozzle holster is not at a suitable height for a wheelchair user.
  • The charging points require an app.
  • There are no electric vehicle charging points designated for Blue Badge holders.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the building.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope at the entrance.
• There are double automatic doors at this entrance.
• The doors open both ways.
• The width of the opening is 146cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a second set of double automatic doors.
• The second set of doors open both ways.
• The width of the opening is 135cm.
• There is a small lip on the threshold of the opening.
• The second set of doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Reception (Ticket Desk). Skip to the next section.

Reception (Ticket Desk)

• The reception is located ahead as you enter.
• The distance from the entrance is 40m.
• The most accessible route to reception has bollards.
• There is step-free level access to reception.
• The height of the reception desk is 81cm.
• There is not a lowered section at the desk.
• The reception has patterned/distracting backgrounds.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system could not be tested at the time of the survey.
• There may be background noise in this area.
• Lighting levels vary due to the use of large glazed walls.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout walkways, this may include the use of a lift.
• Access throughout may include uneven surfaces, manual doors and doors permanently held open.
• Some flooring is shiny.
• The visual contrast between the walls and floor varies between low and high.
• Some of the walls have a reflective finish.
• There is background noise.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is not consistent throughout.
• Seating available in the walkways includes: chairs with armrests, chairs without armrests, armchairs, sofas, benches and stools.
• Lighting levels vary due to the use of large glazed walls.
• Lighting levels are adjustable in some areas.

You are on Room (The Bothy - Community Learning). Skip to the next section.

Room (The Bothy - Community Learning)

• The room is located to the right of the ground floor walkway.
• The distance from the entrance is 65m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a high visual contrast.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The doors open away from you.
• The width of the opening is 93cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is patterned.
• The walls and floor visual contrast varies between low and high.
• Seating available in the room includes: chairs with armrests, chairs without armrests, sofas, benches and high stools.
• Furniture available in the room includes: tables and desks.
• Some seating is fixed.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of some surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles and a play area.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Lighting levels are adjustable.

You are on Seating Area (Clyde Suite - Packed Lunch Area). Skip to the next section.

Seating Area (Clyde Suite - Packed Lunch Area)

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• Location and Access View
  • The Clyde Suite is located to the right of the ground floor walkway, before the escalators.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • There are double manual doors with a high visual contrast.
  • The doors open away from you.
  • The width of the opening is 278cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Some flooring is shiny.
  • Seating available in this area includes: stools and high stools.
  • Furniture available in this area includes: tables and high tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There may be background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • There are also seating areas along the main ground floor walkway which can be used for packed lunches.

You are on Room (The Pod - Quiet Space). Skip to the next section.

Room (The Pod - Quiet Space)

• The room is located to the rear of the ground floor, before the café.
• The distance from the entrance is 105m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a high visual contrast.
• The doors open towards you.
• The width of the opening is 176cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: benches and stools.
• There is not a hearing assistance system.
• Additional facilities/services include: a play area.
• There may be background noise in this room.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.

You are on Eating and Drinking (The Café). Skip to the next section.

Eating and Drinking (The Café)

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• Location and Access View
  • The café is located at the rear of the ground floor.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
• Service View
  • This area has a counter where food and drink can be ordered, a self service counter, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is available on request only.
  • Menus are wall-mounted and available on a board.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located on the right as you enter the café area.
  • There is step-free level access to the counter.
  • The height of the counter is 91cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 88cm.
  • The counter has windows and patterned/distracting backgrounds.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • The following areas have stepped access: The doors to the outside seating area (shallow step).
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: picnic tables, adapted picnic tables and booths.
  • Some chairs and tables are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.

You are on Lift (Big Lift). Skip to the next section.

Lift (Big Lift)

• The lift surveyed is located to the right of the ground floor walkway, beyond reception.
• The distance from the entrance is 50m.
• The most accessible route to the lift has step-free level access.
• The Ground and Floors 1, 2 and 3 are accessed by this lift.
• The lift door has a low visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings, Braille markings and a low visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 207cm.
• The internal dimensions of the lift are 235cm (width) x 350cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a separate door to exit and a visual floor indicator.
• Lighting levels were even at the time of the survey.

You are on Lift (Small Lift). Skip to the next section.

Lift (Small Lift)

• Small Lift.
• The lift surveyed is located towards the rear of the ground floor, beyond the escalators.
• The distance from the entrance is 80m.
• The most accessible route to the lift has step-free level access.
• The Ground and Floors 1, 2 and 3 are accessed by this lift.
• The lift door has a medium visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings, Braille markings and a low visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 78cm.
• The internal dimensions of the lift are 96cm (width) x 140cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a separate door to exit and a visual floor indicator.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Escalators (Ground - Floor 1). Skip to the next section.

Escalators (Ground - Floor 1)

• The escalators surveyed are located to the right of the ground floor walkway.
• The Ground and Floor 1 are accessed by escalators.
• The escalator steps are clearly marked.
• The foot (bottom) and head (top) of the escalators are clearly marked.
• Lighting levels vary due to the use of large glazed walls.

You are on Stairs (Floors 1-3). Skip to the next section.

Stairs (Floors 1-3)

• The stairs surveyed are located at the rear of the upper floors.
• The Floors 1, 2 and 3 can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps have low visual contrast markings and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• The steps have open risers.
• Lighting levels vary due to the use of large glazed walls.

You are on Exhibition Space (Floor 1). Skip to the next section.

Exhibition Space (Floor 1)

• This area is interactive.
• There is step-free level access throughout the majority of areas.
• The following areas have step-free access via ramps or slopes: the Big Explorer under 7's play area, and inside the sloping optical illusion rooms.
• The following areas have stepped access: the sloping optical illusion rooms, and lower rows of seating in the Science Show Theatre and Planetarium.
• Access throughout may include manual doors and doors permanently held open.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny.
• The walls and floor visual contrast varies between low and high.
• The following may be experienced here: water effects, 3D visual effects on screen, interactive video effects and audio triggered by a sensor.
• There is background noise.
• Lighting levels vary due to the use of large glazed walls.
• Lighting levels are adjustable.
• Display information includes: pictorial, information boards, touchscreens, televisions/screens and interactive exhibits at a suitable height for a wheelchair user.
• There is not a hearing assistance system.
• Seating available in this area includes: benches, stools and high stools.
• Furniture available in this area includes: tables, high tables and desks.
• Some seating and tables are fixed.
• The surface height of some of the tables is suitable for wheelchair users.
• The clear height under some of the tables is suitable for wheelchair users.

You are on Theatre (Science Show Theatre - Floor 1). Skip to the next section.

Theatre (Science Show Theatre - Floor 1)

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• Theatre Information View
  • Advanced bookings are not available.
  • Captioned performances are not available.
  • Signed performances are not available.
  • Audio described performances are not available.
  • Autism friendly/relaxed performances are not available.
  • Sensory friendly performances are available.
  • There is a fixed hearing assistance system.
  • The hearing assistance system could not be tested at the time of the survey.
• Auditorium View
  • The most accessible route to the auditorium has step-free level access and a lift.
  • There is step-free level access to a row of seating.
  • There is a designated seating area.
  • The following rows have step-free access via ramps or slopes: the rear row.
  • The following rows have stepped access: the lower rows of the tiered seating.
  • Seating available includes: chairs without armrests and flip-down seats with armrests.

You are on Designated Seating (Science Show Theatre - Floor 1). Skip to the next section.

Designated Seating (Science Show Theatre - Floor 1)

• The designated seating area surveyed is located in the rear row of the Science Show Theatre.
• The distance from the big lift is 45m.
• The most accessible route to the designated seating has doors permanently held open.
• There is step-free level access to the designated seating.
• There is a single manual door with a medium visual contrast.
• The door is permanently held open.
• The width of the opening is 87cm.
• The designated seating area is clearly signed.
• There are 6 designated spaces for wheelchair users.
• The view from this seating area is clear from obstructions.
• Companions sit next to you and in front of you.
• There is a member of staff available for assistance.
• There is space for an assistance dog to rest.
• Seating available in this area includes: chairs without armrests.
• Some seating is fixed.
• Lighting levels vary due to the size of the space.
• Lighting levels are adjustable.
• There is not a toilet with adaptations close to the seating area (within approximately 50m).

You are on Screen (Planetarium - Floor 1). Skip to the next section.

Screen (Planetarium - Floor 1)

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• Access To View
  • The screen is located at the front of Floor 1, round to the right from the big lift.
  • The most accessible route to the screen has step-free level access.
  • There is step-free level access into the screen.
  • There is written text signage on or near the door.
  • There is a single manual door with a low visual contrast.
  • The door opens towards you.
  • The width of the opening is 81cm.
  • There is a second single manual door with a low visual contrast.
  • The second door opens towards you.
  • The width of the opening is 89cm.
  • The door is permanently held open before and after screenings.
  • There is a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to the rear row.
  • There is step-free level access as you enter the screen.
• Screen Information View
  • The following rows have step-free level access: the rear row of seating.
  • The following rows have stepped access: the lower rows of the tiered seating.
  • Seating available in the screen includes: flip-down seats with armrests.
  • Lighting levels were even at the time of the survey, with unshaded light sources, before and after screenings.
• Designated Seating View
  • The most accessible route to the designated seating has step-free level access.
  • The designated seating area is located in the rear row of the screen seating.
  • The designated seating area is not clearly marked or signed .
  • There are 6 designated spaces for wheelchair users.
  • Companions sit next to you and in front of you.
  • Companion seating available includes: flip-down seats with armrests.
  • There is space for an assistance dog to rest.

You are on Area (The Big Explorer (Under 7s) - Floor 1). Skip to the next section.

Area (The Big Explorer (Under 7s) - Floor 1)

• The Big Explorer is located to the rear of Floor 1.
• There is written text signage on or near the door.
• There is step-free access via ramp into this area.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide with handrails on both sides.
• There is a single manual door with a low visual contrast.
• The door opens away from you.
• The width of the opening is 106cm.
• Facilities available in this area include: play areas for children aged 7 and under, and a soft play baby area for children aged 18 months and under.
• There is step-free level access throughout the majority of areas.
• The following areas have step-free access via ramps or slopes: the baby area soft play and the captain's bridge area.
• The following areas have stepped access: a rocking bridge and a crane.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is patterned.
• The walls and floor visual contrast varies between low and high.
• Some of the walls have a reflective finish.
• Seating available in this area includes: benches and stools.
• Some seating is fixed.
• There is not a hearing assistance system.
• There is background noise in this area.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels vary due to the use of large glazed walls.

You are on Exhibition Space (Floor 2). Skip to the next section.

Exhibition Space (Floor 2)

• This area is interactive.
• There is step-free level access throughout the majority of areas.
• The following areas have step-free access via ramps or slopes: an interactive dance floor area.
• The following areas have stepped access: some simulators and upper training room seating in the flight academy.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny.
• The walls and floor visual contrast varies between low and high.
• The following may be experienced here: interactive video effects and audio triggered by the visitor.
• There is background noise.
• Lighting levels vary due to the use of large glazed walls.
• Display information includes: pictorial, information boards, touchscreens, televisions/screens and interactive exhibits at a suitable height for a wheelchair user.
• There is not a hearing assistance system.
• Seating available in this area includes: armchairs, sofas, benches and stools.
• Furniture available in this area includes: tables and desks.
• Some seating and tables are fixed.
• The surface height of some of the tables is suitable for wheelchair users.
• The clear height under some of the tables is suitable for wheelchair users.

You are on Area (Newton Flight Academy - Floor 2). Skip to the next section.

Area (Newton Flight Academy - Floor 2)

• The flight academy is located at the front of Floor 2, round to the left from the big lift.
• There is written text signage on or near the door.
• There is step-free level access into this area.
• There is a single manual door with a low visual contrast.
• The door opens away from you.
• The width of the opening is 87cm.
• Facilities available in this area include: flight simulators, a training room, classroom and laboratory.
• There is step-free level access throughout the majority of areas.
• The following areas have stepped access: some raised simulators and upper seating rows.
• Access throughout the area may include manual doors and doors permanently held open.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is patterned.
• The walls and floor visual contrast varies between low and high.
• Some of the walls have a reflective finish.
• Seating available in this area includes: chairs without armrests, benches, stools and high stools.
• Furniture available in this area includes: tables, long tables and desks.
• Some seating and desks are fixed.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There may be background noise in this area.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Exhibition Space (Floor 3). Skip to the next section.

Exhibition Space (Floor 3)

• This area is interactive.
• There is step-free level access throughout the majority of areas.
• The following areas have stepped access: some exercise related exhibits.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny.
• The walls and floor visual contrast varies between low and high.
• The following may be experienced here: interactive video effects.
• There is background noise.
• Lighting levels vary due to the use of large glazed walls.
• Lighting levels are adjustable.
• Display information includes: pictorial, information boards, touchscreens, televisions/screens and interactive exhibits at a suitable height for a wheelchair user.
• There is not a hearing assistance system.
• Seating available in this area includes: armchairs, sofas, benches and stools.
• Furniture available in this area includes: tables and desks.
• Some seating is fixed.
• The surface height of some of the tables is suitable for wheelchair users.
• The clear height under some of the tables is suitable for wheelchair users.

You are on Changing Places (Ground Floor - Transfer Both Sides). Skip to the next section.

Changing Places (Ground Floor - Transfer Both Sides)

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• Location and Access View
  • The Changing Places facility surveyed is located to the right of the ground floor walkway, before the escalators.
  • The Changing Places toilet is in addition to other toilet facilities.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The distance from the entrance is 80m.
  • The most accessible route to the Changing Places facility has step-free level access and doors permanently held open.
  • There is step-free level access into the facility.
  • There is Braille, tactile, pictorial and written text signage on or near the door.
  • The door opens by sliding and has a low visual contrast.
  • The width of the door opening is 86cm.
  • The door has a push button lock.
  • Internally the door has a low visual contrast.
  • There is not a grab rail on the internal door.
  • The dimensions of the facility are 445cm (width) x 285cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is lateral transfer space on both sides of the toilet.
  • The transfer space on the right as you face the toilet is 100cm.
  • The transfer space on the left as you face the toilet is 100cm.
  • There is a lever flush on the right transfer side.
  • There is a horizontal grab rail on the left as you face the toilet.
  • The horizontal grab rails have a high visual contrast.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is not a wall mounted toilet roll holder.
• Changing Bench and Hoist Details View
  • The changing bench is free standing and height adjustable.
  • The length of the changing bench is 170cm.
  • The facility hoist is powered overhead and accesses all areas.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 105cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 120cm from the floor.
  • A wide paper roll dispenser is available.
  • The height of the wide paper roll dispenser is 96cm.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 95cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The facility has a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 102cm and 154cm from the floor.
  • A privacy screen is not available.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • There is a key code entry system to this room, available via a member of staff.
  • There is also a mobile hoist available in this room.

You are on Toilet with Adaptations (Ground Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the right of the ground floor walkway, beyond the escalators.
  • The distance from the entrance is 95m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 88cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 155cm (width) x 215cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 83cm (from the side of the toilet pan).
  • There is a lever flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 101cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 71cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 81cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 103cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 93cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 125cm from the floor.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Floor 2 - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Floor 2 - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located in the middle of Floor 2, to the left from the lift(s).
  • The distance from the big lift is 60m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The width of the door opening is 86cm.
  • The door has a lever twist lock.
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 165cm (width) x 195cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 95cm (from the side of the toilet pan).
  • There is a spatula flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 85cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 90cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 96cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • This toilet is approximately 10m from the small lift.

You are on Toilet with Adaptations (Floor 3 - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Floor 3 - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located at the front of Level 3, round to the left from the big lift.
  • The distance from the big lift is 40m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 96cm.
  • The door has a lever twist lock.
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 160cm (width) x 226cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 90cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 86cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 94cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 85cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 94cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey.
  • This toilet door has a locked extension leaf which can be extended to 122cm wide.
    A member of staff can unlock the extension leaf upon request.

You are on Parent and Baby Room / Feeding Room (Ground Floor). Skip to the next section.

Parent and Baby Room / Feeding Room (Ground Floor)

• The room surveyed is located to the right of the ground floor walkway, before the escalators.
• The distance from the entrance is 90m.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is step-free level access into the room.
• There is Braille, tactile, pictorial and written text signage on or near the door.
• The door opens inwards and has a low visual contrast.
• The width of the door opening is 86cm.
• Internally the door has a low visual contrast.
• The height of the baby change facility when in use is 90cm.
• There is a toilet, a wash basin and a paper towel dispenser in the room.
• The wash basin has a sensor tap.
• The room has a waste bin and a pedal bin.
• Seating available in the room includes: sofas.
• The walls and floor have a high visual contrast.
• Lighting levels were even at the time of the survey.

You are on Shop. Skip to the next section.

Shop

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• Getting Around View
  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are between 150cm - 180cm.
  • Some flooring is shiny.
  • There is a high visual contrast between the shelving and floor throughout this area.
  • Some of the walls have a reflective finish.
  • There is background noise.
  • Signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • The checkout area is located to the right as you enter the shop.
  • There is step-free level access to the checkout area.
  • The venue has a payment counter.
• Payment Counter View
  • Signage is provided for the counter.
  • Signage is clearly visible with high contrasting colours.
  • The payment counter has windows and patterned/distracting backgrounds.
  • The height of the payment counter is 80cm.
  • There is not a lowered section at the counter.
  • The card payment machine is at a fixed height.
  • There is not a hearing assistance system.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Outdoor Spaces. Skip to the next section.

Outdoor Spaces

• The following is available in this area: a playground with play equipment and gardens.
• Outdoor areas consist of decking and paving slabs.
• There are footpaths throughout.
• The majority of the paths are wide enough for wheelchair users.
• The following areas have step-free access via ramps or slopes: some equipment and the decking areas.
• There are seats situated along the paths for people to rest.

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• Playground View
  • There is a route around the play equipment which is firm and even, and is at least 150cm wide.
  • The play equipment is within easy reach for seated and standing users and users of different heights.
  • The following play experiences are available: viewing, sensory (visual, audible, or tactile) and social play.