Access Guide
Cinema Overview
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Cinema Information
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- View information on opening times.
- The cinema has 1 screen in total.
- There is 1 screen with designated seating for disabled visitors.
- Advanced bookings are available.
- Concessions are available.
- Tickets are free for carers.
- Films cannot be audio described.
- Some subtitled screenings are available.
- Autism friendly screenings are not available.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Exhibition Centre.
- The nearest underground station is Cessnock, or Ibrox.
- The nearest bus station is Buchanan Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have stepped access: the central seating rows.
- Access throughout may include manual doors and doors permanently held open.
- Ground floor, Levels 1 and 3 can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and mobility scooter charging facilities.
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located within the adjoining Glasgow Science Centre, off the ground floor walkway.
- There is a British Sign Language interpreter on duty.
- Assistance dogs are welcomed in the cinema screens.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: phone charging points and Wi-Fi.
- Staff receive the following training: equality training, autism awareness.
- Related Access Guides View
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the rear left of the ground floor, beyond the café .
- The toilet with adaptations has a left hand transfer space.
- The male step-free standard toilet facilities are located to the left as you enter, before the café.
- The female step-free standard toilet facilities are located to the rear left of the ground floor, beyond the café .
- The female standard toilet facilities are located off the IMAX North Stairs between the ground floor and Level 1.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the male and female toilets.
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Washroom and Shower Facilities
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- There are further toilets with adaptations, a Changing Places toilet facility and a family room within the adjoining Glasgow Science Centre building, please refer to the separate guide for details.
Parking
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Car Park
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- The car park is located off Pacific Quay.
- The car park is open air/surface.
- The car park surface consists of block paving.
- There are 15+ designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 500cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 80m from the Glasgow Science Centre entrance.
- The most accessible route from the Blue Badge parking has slight ramps or slopes and bollards.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located close to the Blue Badge parking bays.
- There is a payment machine with controls at a suitable height for a wheelchair user.
- There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- View information on parking policies/charges (opens new tab).
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Electric Vehicle Charging Points
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- There are 6 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 240cm (width) x 500cm (depth).
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require an app.
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is not a designated drop-off point available.
Reception (IMAX Ticket Desk)
- The reception is located on the left as you enter, before the slope to the second set of doors.
- The distance from the entrance is 15m.
- There is step-free level access to reception.
- The height of the reception desk is 81cm.
- There is not a lowered section at the desk.
- The reception has windows and glazed screens.
- There is not a hearing assistance system.
- There may be background noise in this area.
- The flooring is shiny.
- Lighting levels vary due to the use of large glazed walls.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: benches.
Entrance
- This entrance is located at the front of the link building, between the IMAX theatre and Glasgow Science Centre.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 134cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 145cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a low visual contrast.
- There is a slight slope down to the second set of doors.
- There is step-free level access as you enter.
Getting Around
- There is step-free level access throughout walkways, this may include the use of a lift.
- The following areas have stepped access: central seating rows in the IMAX cinema.
- Access throughout may include manual doors and doors permanently held open.
- Some flooring is patterned.
- The visual contrast between the walls and floor varies between low and high.
- Some of the walls have a reflective finish.
- There is background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests, armchairs and benches.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable in some areas.
Eating and Drinking (Coffee Shop)
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Location and Access
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- The Coffee Shop is located on the ground floor, ahead as you enter.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
- Full table service is available on request only.
- Menus are wall-mounted, available on a board and digital.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located to the left as you enter.
- There is step-free level access to the counter.
- The height of the counter is 92cm.
- There is a lowered section at the counter.
- The height of the lowered section is 74cm.
- The counter has a television, glazed screens and patterned/distracting backgrounds.
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Seating Area
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- There is step-free level access throughout the seating area.
- The following areas have step-free access via ramps or slopes: There are short steep slopes in the doorways to the outside seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests and armchairs.
- Furniture available in this area includes: tables, picnic tables, adapted picnic tables and coffee tables.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
- There is a further food and drink counter on Level 1.
Counter (Level 1)
- The counter is located on Level 1, to the right from the lift.
- The distance from the lift is 12m.
- There is step-free level access to the counter.
- The height of the counter is 108cm.
- There is a lowered section at the counter.
- The height of the lowered section is 85cm.
- The counter has a television and patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests and benches.
Lift
- The lift surveyed is located to the left beyond the café counter .
- The distance from the entrance is 20m.
- The most accessible route to the lift has step-free level access.
- The ground floor, and Levels 1 and 3 are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 97cm.
- The internal dimensions of the lift are 150cm (width) x 128cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Stairs (Ground Floor to Level 1)
- The stairs surveyed are located on the right as you enter.
- The ground floor and Level 1 can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels vary due to the use of large glazed walls.
Stairs (IMAX South Stairs)
- The stairs surveyed are located to the rear left as you enter, beyond the café.
- There is a single manual door to access the stairwell.
- The ground floor, and Levels 1 and 3 can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are not easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
- There are similar 'IMAX North Stairs' located to the left as you enter, these have double manual doors to access the stairwell.
Screen (IMAX Theatre)
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Access To
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- The screen is located on Level 1, to the left or right from the lift.
- The most accessible route to the screen has step-free level access, manual doors and doors permanently held open.
- There is step-free level access into the screen.
- There is written text signage on or near the door.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 89cm.
- There are a second set of double manual doors with a low visual contrast.
- The second doors open towards you.
- The width of the opening is 142cm.
- The doors are permanently held open before and after screenings.
- There is a member of staff available for assistance at this entrance before and after screenings.
- This entrance gives access to the rear row of seating in the cinema.
- There is step-free level access as you enter the screen.
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Screen Information
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- The following rows have step-free level access: the rear row on Level 1, and the front row on the ground floor.
- The following rows have stepped access: the central tiered seating rows.
- Seating available in the screen includes: flip-down seats with armrests.
- Lighting levels were even at the time of the survey, before and after screenings.
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Designated Seating
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- The most accessible route to the designated seating has step-free level access.
- The designated seating area is located in the rear row on Level 1.
- The designated seating area is clearly marked .
- There are 6 designated spaces for wheelchair users.
- Companions sit next to you and in front of you.
- Companion seating available includes: flip-down seats with armrests.
- There is space for an assistance dog to rest.
- There is step-free level access to the front row seating from the ground floor.
Room (Green Room - Events Space - Level 3)
- The room is located on Level 3.
- The distance from the lift is 1m.
- The most accessible route to the room has step-free level access.
- There is step-free level access into the room.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs with armrests and sofas.
- Furniture available in the room includes: tables and coffee tables.
- Some seating is fixed.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable.
Toilet with Adaptations (Ground Floor - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the rear left of the ground floor, beyond the café.
- The distance from the entrance is 25m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 88cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 155cm (width) x 200cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 87cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 99cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 65cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 82cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 105cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 125cm from the floor.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
