Access Guide
Stadium Overview
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Stadium
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- The Seat Unique Stadium is home to Gloucestershire Country Cricket Club and has a capacity of 15,000 (with all stands installed).
- For county championship fixtures, there are 4 stands; Jack Russell Stand, Mark Alleyne Stand, Mound Stand and Club Stand.
There is also a members only seating area on the Hammond Roof Terrace. - For international fixtures and other formats, there are 7 Stands; Mike Procter Stand, Wally Hammond Stand, Zaheer Abbas Stand, Jack Russell Stand, Mark Alleyne Stand, Mound Stand and Club Stand.
There is also a members only seating area on the Hammond Roof Terrace. - For county championship fixtures, the designated viewing area is located at the Pavilion End of the ground, the location of the viewing area can vary depending on fixtures.
There is designated viewing at the front of the Mound Stand.
For other formats and international fixtures, there is the accessible viewing platform located at the corner of the Mound and Mark Alleyne Stands. - Additional facilities at the stadium include the Thatchers Bar which is open on non match days, Legends Bar and Museum which is open on some match days and the BS7 Gym.
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Match Day Parking
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- Match day parking is for championship matches and is available in the Nevil Road Car Park.
Match day Blue Badge parking for larger fixtures and international matches is available in the Ashley Down Car Park. - The telephone number for parking enquiries is 0117 910 8000.
- The email address for parking enquiries is [email protected].
- View information on Seat Unique Stadium - Parking, Getting In and Getting Around (opens new tab) .
- Match day parking is for championship matches and is available in the Nevil Road Car Park.
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Non Match Day Parking
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- On non match days, parking is located in the Nevil Road Car Park.
- View information on Seat Unique Stadium - Parking, Getting In and Getting Around (opens new tab) .
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Public Transport
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- The nearest step-free train station is Montpellier.
- The nearest step-free train station is Ashley Down.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Toilet and Changing Facilities
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- Changing Places facilities are located at the rear of the Mound Stand.
- There are toilets with adaptations located next to the Blue Badge parking and at the rear of the Mound Stand.
- There are toilets with adaptations on the ground and second floors of the Pavilion building.
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Getting Help and Assistance
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- The telephone number for disabled visitors is 0117 910 8000.
- The email address for disabled visitors is [email protected].
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located next to the Blue Badge parking and behind the Mound Stand.
- There are also toilets with adaptations within the Pavilion building.
- The male and female step-free toilet facilities are located behind the Zaheer Abbas Stand, within the Pavilion building.
- The male and female toilet facilities are located next to the parking; there is one step to the male toilets and two steps to the female toilets.
- The male and female toilet facilities are located at the rear of the Mound Stand; there is one step to both male and female toilets.
- When the Wally Hammond and Zaheer Abbas Stands are in use, portable toilets accessed via steps are available.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located at the rear of the Mound Stand.
Parking (Nevil Road)
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Car Park
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- The car park is located off Nevil Road.
- The stadium is clearly visible from the car park.
- The car park surface consists of tarmac.
- There are 8 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 250cm (width) x 480cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 120cm.
- The use of the Nevil Road Car Park may be limited when the Mike Procter Stand is in place.
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Charges and Restrictions
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- Parking is free for all users.
- There are 3 additional Blue Badge parking bays located at the rear of the Bristol Cricket Centre which are sometimes used for supporters.
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Electric Vehicle Charging Points
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- There are 6 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 250cm (width) x 470cm (depth).
- The nozzle holster is at a suitable height for a wheelchair user.
- There are no electric vehicle charging points designated for Blue Badge holders.
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Event Day Information
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- The following information relates to the parking available on a matchday.
- There are 8 parking bays which are allocated to Blue Badge holders.
Parking (College Road - Blue Badge Parking Only)
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Car Park
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- The car park is located in the City of Bristol College via College Road.
- The stadium is clearly visible from the car park.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 270cm (width) x 434cm (depth).
- There is a marked zone to one side and the rear.
- The width of the marked zone is 120cm.
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Drop-off Point
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- There is not a designated drop-off point available.
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Event Day Information
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- The following information relates to the parking available on a matchday.
- This car park is for Blue Badge holders.
- There are 2 parking bays which are allocated to Blue Badge holders.
- Standard parking bays can be used for Blue Badge holders.
- Parking is not free on a matchday.
- There is a steward available for assistance on a matchday.
- There are only 2 marked Blue Badge parking spaces, but when used for Gloucestershire County Cricket or England fixtures, all of the car park is for Blue Badge holders.
Access Point (Nevil Road)
- This access point is located off Nevil Road.
- The access point is clearly signed.
- There are handheld ticket readers.
- Assistance is available at the access point.
- There is step-free level access.
- There is a single gate at this access point.
- The gate is permanently held open.
- The width of the opening is 97cm.
- The gate has a high visual contrast.
- The On the Day ticket sales counter is next to the access point, the height of the counter is 140cm from the floor.
Access Point (Ashley Down Road)
- This access point is located off Ashley Down Road.
- The approach to the access point has uneven surfaces.
- The access point is clearly signed.
- There are handheld ticket readers.
- Assistance is available at the access point.
- There is step-free access via slope.
- The slope has a slight gradient.
- There are double manual gates.
- The gates are permanently held open.
- The width of the opening is 297cm.
- The gates have a low visual contrast.
- There is step-free level access as you enter.
- The On the Day ticket window is located at the access point, the height of the counter is 112cm from the floor.
Outer Concourse and Walkways
- There is step-free access on the paths around the ground, the surface of the majority of paths is tarmac.
There is a loose chipping surface between the path and the Mark Alleyne and Jack Russell Stands.
There is a grass surface next to the path at the Pavilion End of the ground.
There is a slight slope on the path between the Zaheer Abbas and Mound Stands.
There is a slight slope on the path behind the Jack Russell Stand. - There are food and drink kiosks at the rear of the Mound Stand.
The Thatchers Bar is located at the Pavilion end of ground.
The Legends Bar is located at the Ashley Down Road end of the ground.
For some fixtures, there will be independent food vans and kiosks. - There is clear directional signage.
- There is not a stadium plan/map.
- There is a steward available for assistance on a matchday.
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Stands
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- View information on the Accessible Viewing Platform (opens new tab).
- View information on the Club Stand (opens new tab).
- View information on the Hammond Roof - Level 1 (opens new tab).
- View information on the Jack Russell Stand (opens new tab).
- View information on the Mark Alleyne Stand (opens new tab).
- View information on the Mike Procter Stand (opens new tab).
- View information on the Mound Stand (opens new tab).
- View information on the Pavilion End - Seating Area and Accessible Viewing Area (opens new tab).
- View information on the Wally Hammond Stand (opens new tab).
- View information on the Zaheer Abbas Stand (opens new tab).
- Shops View
- Bars and Restaurants View
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Main Reception / Hospitality
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- View information on Bristol Pavilion (opens new tab).
- View information on Bristol Pavilion - Grace Room (opens new tab).
- View information on Bristol Pavilion - Jessop Suite (opens new tab).
- View information on Bristol Pavilion - Premier Suite / Heineken Lounge (opens new tab).
- View information on Bristol Pavilion - Second and Third Floor Suites (opens new tab).
- View information on Korev Terrace - Level 1 (opens new tab).
- Additional Services View
Food and Drink
- The food and drink counters are mostly located at the rear of the Mound Stand, however, there may be additional food and drink counters around the ground for specific fixtures.
- The food and drink counters are clearly signed.
- There is step-free level access to the food and drink counters.
- The counters are between the recommended heights of 95cm - 110cm.
- The counter does not have a lowered section.
- Assistance is available when ordering food and drink.
Room (Multi-Faith)
- The room is located next to the Blue Badge parking.
- The most accessible route to the room has step-free level access.
- There is pictorial and written text signage on or near the door.
- There is step-free access via ramp into the room.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with a handrail on the right going up.
- There is a single manual door with a low visual contrast.
- The door opens outwards.
- The width of the opening is 108cm.
- There is a second door into the prayer room from the ritual washing facilities. The door opens away from you and is 85cm wide.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is patterned.
- The walls and floor have a high visual contrast.
- Additional facilities/services include: a wash basin and ritual washing facilities.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (next to Blue Badge Parking - Right Hand Transfer)
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Access
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- The most accessible route to the toilet has step-free level access.
- There is step-free access via ramp into the facility.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- There is written text signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 96cm.
- The door has a twist lock.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 140cm (width) x 205cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 64cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 90cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 78cm from the floor.
- The wash basin has a push tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is not a soap dispenser.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is no shelf.
- The cubicle has no disposal facilities.
- There are no coat hooks.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey.
Ramp(s) or Slope(s) (to the Toilet with Adaptations and Changing Places)
- There is a ramp/slope located to the rear of the Mound Stand.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
Changing Places (Mound Stand - Transfer Both Sides)
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Location and Access
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- The Changing Places facility surveyed is located behind the Mount Stand seating area.
- The Changing Places toilet is in addition to other toilet facilities.
- The most accessible route to the Changing Places facility has a slight ramp or slope.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 107cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
- The dimensions of the facility are 426cm (width) x 296cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet.
- The transfer space on the right as you face the toilet is 88cm.
- The transfer space on the left as you face the toilet is 82cm.
- There is a spatula flush on the left transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet roll holder is located on the dropdown rail.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 180cm.
- The facility hoist is powered overhead and accesses all areas.
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Other Facilities
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- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 100cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 92cm from the floor.
- A wide paper roll dispenser is available.
- The height of the wide paper roll dispenser is 90cm.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 96cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is an unobstructed shelf.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The facility has a waste bin.
- There are multiple coat hooks.
- The coat hooks are 93cm and 128cm from the floor.
- A privacy screen is available.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Mound Stand - Right Hand Transfer)
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Access
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- The toilet surveyed is located behind the Mount Stand seating area.
- The most accessible route to the toilet has a slight ramp or slope.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 107cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 157cm (width) x 302cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 89cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 77cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 104cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 94cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 97cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin.
- There are multiple coat hooks.
- The coat hooks are 88cm and 127cm from the floor.
- The height of the baby change facility when in use is 89cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
