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Appliance Office/Orthotics

Cheltenham General Hospital, Sandford Road, Cheltenham, Gloucestershire, GL53 7AN

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Access Guide

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Getting To (Fracture Clinic and Orthopaedic Outpatients and Appliance Office/Orthotics)

Parking (St Paul's Wing Blue Badge Parking)

  • Car Park View
    • The car park is located off the rear hospital road, in front of the St Paul's Wing entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 310cm (width) x 440cm (depth).
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • There are no hatched/marked zones.
    • The nearest designated bay is 8m from the St Paul's Wing entrance.
    • This route has uneven surfaces.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
    • Some of the Blue Badge bays are on a slight slope.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located to the left of the St Paul's Wing entrance.
    • There is a dropped kerb with tactile paving from the drop-off point.
    • The waiting limit for drop-off is 20 minutes.

Entrance (St Paul's Wing Entrance)

  • This entrance is located at the rear of the main hospital building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 106cm.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 169cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.
  • There is a second set of double automatic doors.
  • The doors are permanently held open.
  • The width of the opening is 150cm.
  • The doors have a high colour contrast.
  • This entrance opens into level 1 of St Paul's Wing.

Department / Service (Appliance Office/Orthotics)

  • Location and Access View
    • Appliance Office/Orthotics is located within the Fracture Clinic and Orthopaedic Outpatients department.
    • View information on opening times.
    • There is step-free level access into this area.
    • The Appliance / Orthotics Clinic runs on a Tuesday in the Fracture and Orthopaedic Outpatient department.
    • There are double manual doors.
    • The doors open towards you.
    • The doors require effort to open.
    • One of the doors was locked at the time of the survey.
    • The locked door can be opened on request.
    • The width of the opening is 86cm.
    • The doors have a high colour contrast.
    • There is a second set of double manual doors.
    • The doors open towards you.
    • The doors require effort to open.
    • The width of the opening is 173cm.
    • The doors have a high colour contrast.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • There are no doors to open along circulation routes.
    • Access throughout may include moveable physical obstructions.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny and patterned.
    • There is no (or very little) background noise.
    • Wayfinding signage is provided.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Facilities and Services View
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested, however it was not working at the time of the survey.

Reception (Fracture Clinic and Orthopaedic Outpatients Reception)

  • Location View
    • The reception is located straight ahead from the Fracture Clinic and Orthopaedic Outpatients entrance.
    • The distance from the Fracture Clinic and Orthopaedic Outpatients entrance is 5m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 108cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 75cm.
    • The reception has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested, however it was not working at the time of the survey.
    • There may be background noise in this area.
    • The flooring is shiny and patterned.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: coffee tables.

Consultation / Medical Room (Clinic B - Room 5)

  • The room surveyed was Clinic B Room 5.
  • The room is located on the right of the consultation corridor.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 87cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 175cm.
  • Seating available in this room includes: chairs with armrests and chairs without armrests.
  • Furniture available in this room includes: desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.