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Blue Spa Restaurant

Cheltenham General Hospital, Sandford Road, Cheltenham, Gloucestershire, GL53 7AN

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Access Guide

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Getting To (Blue Spa Restaurant)

Parking (Sandford Road Car Park)

  • Car Park View
    • The car park is located at the front of the main hospital building, off Sandford Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 12 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 480cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 126cm.
    • The nearest designated bay is 10m from the West Block Accessible Entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for Blue Badge holders but not all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (West Block - Accessible Entrance)

  • This entrance is located at the front of the West Block, to the left of the Pillars Entrance.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide.
  • There is a handrail on the left going up.
  • There are 10 steps as you enter.
  • There are handrails on both sides, that are within reach.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The steps have tactile markings at the top and bottom.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 14cm.
  • The depth of the steps is not between 30cm-45cm.
  • There is a bell at a height of 137cm.
  • There are double automatic doors.
  • The doors open away from you.
  • The width of the opening is 125cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.
  • There is a second set of double automatic doors.
  • The doors open towards you.
  • The width of the opening is 118cm.
  • The doors have a high colour contrast.
  • This entrance opens into the upper ground floor of the West Block.

Eating and Drinking (Blue Spa Restaurant)

  • Location and Access View
    • The Blue Spa restaurant is located on the upper ground level of the West block.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There are double manual doors.
    • The doors are permanently held open.
    • The width of the opening is 135cm.
    • There is a small lip on the threshold of the opening.
    • The doors have a high colour contrast.
  • Order and Payment View
    • This area has a self-service counter and payment counters.
    • The self-service counter was surveyed.
    • The counter is located to the left from the Blue Spa restaurant entrance.
    • There is step-free level access to the counter.
    • The counter height varies.
    • The height of the counter is 93cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 73cm.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The height of the tray rail is 75cm.
    • There is a section of tray rail at a height of 88cm.
    • The payment counter was surveyed.
    • The counter is located at the end of self-serve counter on the left.
    • There is step-free level access to the counter.
    • The height of the counter is 116cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is portable.
    • The payment counter was surveyed.
    • The counter is located towards the exit on the left of the doors.
    • There is step-free level access to the counter.
    • This counter is used during busy times.
    • The height of the counter is 87cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is portable.
    • The height of the tray rail is 80cm.
  • Service View
    • Full table service is not available.
    • Menu types include: wall-mounted, menu boards and countertop.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.

Seating Area (Blue Spa Restaurant)

  • Location and Access View
    • The seating area for Blue Spa Restaurant is on the right side of the corridor opposite the food service area.
    • The most accessible route has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access to this area.
    • There is a single manual door.
    • The door is permanently held open.
    • There is an open extension leaf.
    • The width of the opening is 103cm.
    • There is a small lip on the threshold of the opening.
    • The door has a high colour contrast.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Some flooring is shiny and patterned.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of some of the tables/desks is suitable for wheelchair users.
    • The clear height under some of the tables/desks is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.