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Glasshouse Café

Cheltenham General Hospital, Sandford Road, Cheltenham, Gloucestershire, GL53 7AN

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Access Guide

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Getting To (Glasshouse Café)

Parking (St Paul's Wing Blue Badge Parking)

  • Car Park View
    • The car park is located off the rear hospital road, in front of the St Paul's Wing entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 310cm (width) x 440cm (depth).
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • There are no hatched/marked zones.
    • The nearest designated bay is 8m from the St Paul's Wing entrance.
    • This route has uneven surfaces.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
    • Some of the Blue Badge bays are on a slight slope.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located to the left of the St Paul's Wing entrance.
    • There is a dropped kerb with tactile paving from the drop-off point.
    • The waiting limit for drop-off is 20 minutes.

Entrance (St Paul's Wing Entrance)

  • This entrance is located at the rear of the main hospital building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 106cm.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 169cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.
  • There is a second set of double automatic doors.
  • The doors are permanently held open.
  • The width of the opening is 150cm.
  • The doors have a high colour contrast.
  • This entrance opens into level 1 of St Paul's Wing.

Eating and Drinking (Glasshouse Café)

  • Location and Access View
    • The Glasshouse Café is located on level 1 of St Paul's Wing.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There are double manual doors.
    • The doors open away from you.
    • The doors require effort to open.
    • The width of the opening is 172cm.
    • There is a small lip on the threshold of the opening.
    • The doors have a high colour contrast.
    • There is a second set of double manual doors.
    • The doors are permanently held open.
    • The width of the opening is 150cm.
    • The door has a high colour contrast.
    • The café entrance is through the seating area.
  • Order and Payment View
    • This area has a counter where food and drink can be ordered.
    • The service counter was surveyed.
    • The counter is located to the right from the café entrance.
    • There is step-free level access to the counter.
    • The height of the counter is 92cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is portable.
  • Service View
    • Full table service is not available.
    • Menu types include: wall-mounted and countertop.
    • The following are available: takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs without armrests, sofas and high stools.
    • Furniture available in this area includes: tables, coffee tables and high tables.
    • Some tables are fixed.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels vary due to the use of large glazed walls.