You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • Great Ormond Street Hospital (GOSH) is located in central London within the congestion zone. The hospital encourages, where possible, that visitors travel by walking or taking public transport.
  • There is no onsite parking at the hospital site with very limited on-street parking in the surrounding roads.
    Visitors who use the permit system to park here may not be able to find a parking space.
    The hospital encourages people to use public transport but if this is not possible they advise using local car parks.
• By Bus View
  • Several bus routes are a short walk from GOSH, and low-floor, wheelchair accessible buses run on all routes.
• By Train View
  • Kings Cross, Euston and Farringdon Station are all approximately 1 mile from Great Ormond Street. The hospital website gives information on options for getting to the hospital from various surrounding stations. The link can be found below.
• By Underground View
  • The nearest tube station is Russell Square which is approximately 0.3 miles away. Russell Square is on the Piccadilly line.
• Useful Links View
  • The GoSH webpage for information on travelling to the hospital.
  • To view the web page described above click here (opens in new tab).
  • The Transport for London website.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located in the main reception area.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 020 7829 7862.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers do receive disability awareness / equality training.
• Hospital staff do receive disability awareness / equality training.
• Volunteers can be found in the main reception area and at key corridor intersections.
• Hospital staff receive deaf awareness training.
• The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact staff and volunteers in the main reception area.

You are on Public Parking (Guilford Street). Skip to the next section.

Public Parking (Guilford Street)

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• On Street Blue Badge Parking View
  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Guilford Street.
  • The dimensions of the on street Blue Badge parking bay(s) surveyed are 240cm x 650cm (7ft 10in x 21ft 4in).
  • There are not parking charges for the on street Blue Badge parking bay(s).
  • Parking is free for Blue Badge holders.
• On Street Standard Parking View
  • Standard on street parking is available.
• Public Car Park View
  • There is not a car park for public use within approximately 200m (219yd).
• Drop-off Point View
  • There is not a designated drop-off point.
• Comments View
  • On-street public parking is available on Monday to Friday between 8:30 to 18:30 and Saturday between 8:30 and 13:30.
    
  • You can pay for parking by phone quoting the location 13351 or via the JustPark app.
    
  • Maximum stay is 2 hours.

You are on Outside Access (Zayed Centre for Research - Main Entrance). Skip to the next section.

Outside Access (Zayed Centre for Research - Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building, off Guilford Street.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 108cm (3ft 7in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 122cm (4ft).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 210cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 213cm.

You are on Getting To (Urodynamics Daycare). Skip to the next section.

Getting To (Urodynamics Daycare)

• Urodynamics Daycare is/are located on the first floor of the Zayed Centre for Research.
• Access to Urodynamics Daycare is via the Zayed Centre for Research main entrance.
• Enter via the Zayed Centre for Research main entrance.
  Turn right and continue along the corridor through the automatic doors.
  Turn left and continue through the waiting area until you reach the lift lobby on the right.
  Take lift 3 or 4 to the first floor.
  Upon exiting the lift, turn right, then left and continue along the corridor.
  The Urodynamics Daycare department is located directly ahead.
• There is step free access, via lift, to Urodynamics Daycare.
• Urodynamics Daycare is approximately 11m from the lift 4.
• There are resting areas along the route.
• Wayfinding signage is not provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right as you enter the building, within the Falcon Outpatients department.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 28m (30yd 1ft) from the main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G and 1.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The visual contrast between the external lift controls and the control plate is low.
• The visual contrast between the external lift control plate and the wall is high.
• The clear door width is 138cm (4ft 6in).
• The dimensions of the lift are 145cm x 248cm (4ft 9in x 8ft 2in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a second lower handrail.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are varied.

You are on Opening Times (Urodynamics Daycare). Skip to the next section.

Opening Times (Urodynamics Daycare)

• Monday 08:30 - 18:30.
• Tuesday 08:30 - 18:30.
• Wednesday 08:30 - 18:30.
• Thursday 08:30 - 18:30.
• Friday 08:30 - 18:30.
• Saturday Closed.
• Sunday Closed.

You are on Department / Service (Urodynamics Daycare). Skip to the next section.

Department / Service (Urodynamics Daycare)

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• Department / Service Access View
  • Urodynamics Daycare is located on the first floor of the Zayed Centre for Research.
  • There is not a/are not door(s) leading into the department/service.
  • There is level access throughout the department/service.
  • There is no clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are varied.
• Department / Service Facilities View
  • This department/service has; a main reception, a waiting room/area, a sub waiting area, consultation rooms and standard toilet facilities.
  • There are 5 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is not available on the department/service.
  • There are not accessible toilet facilities within the department/service.
  • Accessible toilet facilities are located within the changing place on the first floor.
  • There are standard toilet facilities within this department/service.

You are on Reception (Urodynamics Daycare). Skip to the next section.

Reception (Urodynamics Daycare)

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• Reception View
  • The reception point is located to the right as you enter the department.
  • The reception point is approximately 14m (15yd 11in) from the lift 4.
  • Clear signage for the reception area/desk is not visible from the lift.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are low to moderate.
  • The height of the reception counter is high (110cm+).
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • The seats do not have armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are low to moderate.

You are on Waiting Room / Area (Corridor Sub Waiting Area). Skip to the next section.

Waiting Room / Area (Corridor Sub Waiting Area)

• There is a waiting room / area.
• The waiting room / area is approximately 21m from the lift 4.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• All chairs are permanently fixed.
• Chairs with armrests are not available.
• There is ample room for a wheelchair user to manoeuvre.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is a television.
• Subtitles are not available.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are varied.

You are on Consultation / Treatment Room (Consultation Room). Skip to the next section.

Consultation / Treatment Room (Consultation Room)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consultation Room 10.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are adjustable.

You are on Room / Area (Quiet Waiting Room - Safe Space). Skip to the next section.

Room / Area (Quiet Waiting Room - Safe Space)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Quiet Waiting Room.
• The room / area is approximately 25m from the lift.
• There is level access to the room / area.
• Step free access is by lift.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• Some chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are adjustable.

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• Comments View
  • There is sensory equipment available in the quiet room, such as padded seating, adjustable mood lighting and sensory toys.

You are on Changing Places (First Floor - Shared - Transfer Both Sides). Skip to the next section.

Changing Places (First Floor - Shared - Transfer Both Sides)

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• Location and Access View
  • The facility is located on the first floor of the building within the ECG Outpatients department.
  • The facility is approximately 4m (4yd 1ft) from the lift.
  • There is level access into the facility.
  • The facility surveyed is not for the sole use of disabled people.
  • The visual contrast between the external door and wall is high.
  • The visual contrast between the internal door and wall is high.
  • You do not need a key for the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The door has a horizontal grab rail.
  • The width of the door is 90cm (2ft 11in).
  • The dimensions of the facility are 410cm x 295cm.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The visual contrast between the walls and floor is high.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 293cm (9ft 7in).
  • The transfer space on the left as you face the toilet is 71cm (2ft 4in).
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The visual contrast between the dropdown rail(s) and wall is medium.
  • As you face the toilet there are vertical grab rails on both sides.
  • The visual contrast between the wall-mounted grab rails to the left of the toilet and wall is medium.
  • The visual contrast between the wall-mounted grab rails to the right of the toilet and wall is medium.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a sensor flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 90cm.
  • The toilet has a backrest.
  • The toilet seat visual contrast is low.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
• Changing Bench and Hoist Details View
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 187cm (6ft 2in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is not a shower unit with a detachable shower head.
• Other Facilities View
  • A privacy screen is available.
  • The type of wash basin is fixed.
  • The height of the wash basin is 72cm.
  • The wash basin tap type is sensor.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The visual contrast between the wash basin grab rail(s) and wall is medium.
  • There is a soap dispenser.
  • The height of the soap dispenser is 90cm.
  • Wide tear off paper roll is not available.
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser is not at the recommended height of 80cm-100cm.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf next to the toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 116cm.
  • The shelf is not located where it is reachable.
  • There is a/are non-infectious waste and pedal bin disposal units.
  • There is an emergency alarm for the facility.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is a coat hook.
  • There are coat hooks at 115cm and 165cm from the floor.
  • There is not a red flashing fire alarm beacon.
  • The lighting levels are good.
• Comments View
  • The shelf is height adjustable.
    
  • There is a baby change table within the changing place which is flip-down and 96cm high.

You are on Standard Toilet(s) (Shared - Urodynamics Patients Only). Skip to the next section.

Standard Toilet(s) (Shared - Urodynamics Patients Only)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located along the department corridor to the left.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 26m from the lift 4.
  • There is pictorial and written text signage on or near the toilet door.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • The colour contrast between the internal toilet door(s) and wall(s) is high.
  • The colour contrast between the walls and floor is medium.
  • Toilet seats do not have a high visual contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 90cm.
  • The wash basin(s) tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above and to the left of the wash basin.
  • Lighting levels are good.
• Toilet Facilities 2 View
  • The shared toilet is located to the left of the Urodynamics Daycare department, next to the stairs.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 17m from the lift.
  • There is pictorial and written text signage on or near the toilet door.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • The visual contrast between the internal toilet door(s) and wall(s) is high.
  • The visual contrast between the walls and floor is medium.
  • Toilet seats do not have a high visual contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 73cm.
  • The wash basin(s) tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above and to the right of the wash basin.
  • Lighting levels are moderate to good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Zayed Centre for Research link (new tab) - click here.
• Great Ormond Street Hospital - Main Building Guide link (new tab) - click here.