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Brent Cross Shopping Centre - Bus Stop and Taxi Rank

Brent Cross Shopping Centre, Prince Charles Drive, Hendon, London, NW4 3FP

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Access Guide

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Getting Here

  • By Road View
    • The shopping centre is located in North London at NW4 3FP, Prince Charles Drive. There are various routes to Brent Cross Shopping Centre.
    • There are 6 car parks available at Brent Cross Shopping Centre; Red and Blue Car Parks, Fenwick Upper and Lower Car Parks and John Lewis Upper and Lower Car Parks.
  • By Bus View
  • By Train View
    • The nearest Railway Station is Hendon.
    • Hendon station is a 12 to 15 minute walk away. Simply exit the station onto the main road, cross over and turn left. After a few minutes, you will find Vivien Avenue on your right. Walk all the way down Vivien Avenue until it reaches the lights at Hendon Central and NatWest bank on your right. Continue walking and pass by HSBC bank and The Hendon Pub on Hendon Way. You will soon see a footpath on your right, which brings you out near Topsy Turvy World. Cross over and take the walkway through the multi-storey car park and into Brent Cross Shopping Centre.
    • For more information on National Rail please click here (opens new tab).
  • By Underground View
    • The nearest underground station is Brent Cross.
    • Brent Cross is 20 minutes from Central London on the Northern Line. Brent Cross is a short walk away from Hendon Central and Brent Cross Tube stations on the Edgware branch of the Northern Line.
    • For more information on TFL please click here (opens new tab).

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Staff receive deaf awareness training.
  • There is not an assistance dog toilet or toileting area at the venue/near by.
  • Water bowls for assistance dogs are available.

Bus Stops

  • There are 3 bus stops located outside the venue.
  • Two of the bus stops (B and C) are sheltered and have seating.
  • The third bus stop (A) has no shelter or seating.
  • There is step-free access to the entrance from all 3 bus stops.
  • There is an information counter available next to bus stop C, however this was not in use at the time of surveying.
  • There is also a touch screen ticket machine available between bus stops B and C.

Bus Stop to Mall 2 Entrance

  • Upon exiting the bus at bus stop B, turn left and continue ahead for approximately 20 metres towards the Brent Cross Shopping Centre - lower mall - bus stops and taxi rank entrance.
  • The approach to the entrance is even and consists of block paving.
  • There is a slight upward slope along the entirety of the approach leading from bus stop B to the entrance.

Taxi Rank

  • The taxi rank is located off Prince Charles Drive.
  • There is step-free access along the taxi rank.
  • The path along the taxi rank has a tarmac surface and is even.

Approach (Taxi Rank to Mall 2 Entrance)

  • The surface of the approach is stone/concrete tiles.
  • The approach surface is uneven in places.
  • There is a/are fixed bollard(s) on the approach.
  • The minimum width between the bollards/wall is 100cm.
  • Approach View
    • The height of the bollard(s) is 110cm.
    • The bollard(s) has/have a good colour contrast to prevent them being hazardous to visually impaired people.
    • There is step-free access on the approach.

Outside Access (Brent Cross Shopping Centre - Lower Mall 2 - Bus Stops and Taxi Rank Entrance)

  • This information is for the entrance located next to the bus stops and taxi rank.
  • This entrance gives access to Mall 2.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'Brent Cross'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 135cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 135cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There are bollards at this entrance.
  • The minimum width between the bollards is 115cm.
  • Entrance View
    • The height of the bollard(s) is 130cm.
    • The bollards do have an identification band to aid visually impaired people.
    • There is not a member of staff available for assistance at this entrance.

Brent Cross Shopping Centre