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Brent Cross Shopping Centre - Fenwick Car Park - Upper

Brent Cross Shopping Centre, Prince Charles Drive, Hendon, London, NW4 3FP

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Access Guide

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Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Staff receive deaf awareness training.
  • There is not an assistance dog toilet or toileting area at the venue/near by.
  • Water bowls for assistance dogs are available.

Getting Here

  • By Road View
    • The shopping centre is located in North London at NW4 3FP, Prince Charles Drive. There are various routes to Brent Cross Shopping Centre.
    • There are 6 car parks available at Brent Cross Shopping Centre; Red and Blue Car Parks, Fenwick Upper and Lower Car Parks and John Lewis Upper and Lower Car Parks.
  • By Bus View
  • By Train View
    • The nearest Railway Station is Hendon.
    • Hendon station is a 12 to 15 minute walk away. Simply exit the station onto the main road, cross over and turn left. After a few minutes, you will find Vivien Avenue on your right. Walk all the way down Vivien Avenue until it reaches the lights at Hendon Central and NatWest bank on your right. Continue walking and pass by HSBC bank and The Hendon Pub on Hendon Way. You will soon see a footpath on your right, which brings you out near Topsy Turvy World. Cross over and take the walkway through the multi-storey car park and into Brent Cross Shopping Centre.
    • For more information on National Rail please click here (opens new tab).
  • By Underground View
    • The nearest underground station is Brent Cross.
    • Brent Cross is 20 minutes from Central London on the Northern Line. Brent Cross is a short walk away from Hendon Central and Brent Cross Tube stations on the Edgware branch of the Northern Line.
    • For more information on TFL please click here (opens new tab).

Parking (Fenwick Car Park - Upper Mall)

  • The shopping centre does have its own parking facilities.
  • The car park is located off Princes Charles Drive.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 23 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm (7ft 10in x 15ft 9in).
  • There is a 120cm marked zone around the Blue Badge parking bay(s).
  • Parking View
    • The Blue Badge parking bays have a marked zone to both sides and rear.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
    • There are additional car parks for staff and visitors.
  • Paying View
    • There are no parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac and concrete tiles.
    • There is not a road to cross between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 12m (13yd 4in) from the upper mall red car park entrance.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Fenwick Car Park - Upper to Fenwick Car Park Upper Entrance

  • There is step-free access from the Fenwick Car Park Upper to Brent Cross Shopping Centre.
  • There are very easy and slight slopes along the route.
  • The route crosses an access road.
  • The crossing point has dropped kerbs on both sides.
  • The dropped kerbs have tactile paving.
  • There are bollards on the approach to the shopping centre.
  • The minimum width between the bollards is 100cm.
  • The surface of the path leading to the shopping centre varies between block paving and tarmac.

Outside Access (Fenwick Car Park Upper - Upper Mall 4 Entrance)

  • This information is for the entrance located to the right of the Fenwick Car Park Upper.
  • This entrance gives access to upper mall 4.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 180cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 180cm.

Outside Access (John Lewis Car Park Upper - Upper Mall 6 Entrance)

  • This information is for the entrance located to the left of the John Lewis Car Park Upper.
  • This entrance gives access to upper mall 6.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 180cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 180cm.

Brent Cross Shopping Centre