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Brent Cross Shopping Centre - John Lewis Car Park - Lower

Brent Cross Shopping Centre, Prince Charles Drive, Hendon, London, NW4 3FP

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Access Guide

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Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Staff receive deaf awareness training.
  • There is not an assistance dog toilet or toileting area at the venue/near by.
  • Water bowls for assistance dogs are available.

Getting Here

  • By Road View
    • The shopping centre is located in North London at NW4 3FP, Prince Charles Drive. There are various routes to Brent Cross Shopping Centre.
    • There are 6 car parks available at Brent Cross Shopping Centre; Red and Blue Car Parks, Fenwick Upper and Lower Car Parks and John Lewis Upper and Lower Car Parks.
  • By Bus View
  • By Train View
    • The nearest Railway Station is Hendon.
    • Hendon station is a 12 to 15 minute walk away. Simply exit the station onto the main road, cross over and turn left. After a few minutes, you will find Vivien Avenue on your right. Walk all the way down Vivien Avenue until it reaches the lights at Hendon Central and NatWest bank on your right. Continue walking and pass by HSBC bank and The Hendon Pub on Hendon Way. You will soon see a footpath on your right, which brings you out near Topsy Turvy World. Cross over and take the walkway through the multi-storey car park and into Brent Cross Shopping Centre.
    • For more information on National Rail please click here (opens new tab).
  • By Underground View
    • The nearest underground station is Brent Cross.
    • Brent Cross is 20 minutes from Central London on the Northern Line. Brent Cross is a short walk away from Hendon Central and Brent Cross Tube stations on the Edgware branch of the Northern Line.
    • For more information on TFL please click here (opens new tab).

Parking (John Lewis Car Park - Lower)

  • Parking View
    • The shopping centre does have its own parking facilities.
    • The car park is located off Prince Charles Drive.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 450cm x 600cm (14ft 9in x 19ft 8in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • Clearly marked/signposted parent and child parking bays are available.
    • All parking spaces are provided on a first come first served basis.
    • There are additional car parks for visitors.
  • Paying View
    • There are not parking charges for the car park.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

John Lewis Car Park - Lower to Mall 1 Entrance

  • There is step free access between the car park and the Mall 1 entrance.
  • There is a dropped kerb at the top end of the car park leading up to the approach to the Mall 1 Entrance.
  • The dropped kerb does not have tactile paving.
  • There are bollards at the dropped kerb with a minimum width of 108cm.
  • There are dropped kerbs with tactile paving at each of the Blue Badge bays located in front of the John Lewis external entrance.
  • Having reached the top of the dropped kerb, turn left and continue ahead for approximately 15 metres to the Mall 1 entrance.
  • The approach surface is even and consists of block paving.
  • There is a slight upwards slope along the entirety of the approach.

Outside Access (Brent Cross Shopping Centre - Lower Mall - John Lewis Car Park - Lower Entrance)

  • Entrance View
    • This information is for the entrance located next to John Lewis Car Park - Lower and gives access to Mall 1.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 130cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 135cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There are bollards at this entrance.
    • The minimum width between the bollards is 115cm.

Brent Cross Shopping Centre