Access Guide
Getting To (Stonebow Unit - Jenny Lind Ward)
- The most accessible route from the Stonebow Unit parking has slight ramps or slopes and bollards.
- Access to the Stonebow Unit - Jenny Lind Ward is via the Stonebow Unit - Main Entrance.
- There is not a drop-off point at this entrance.
- The Stonebow Unit - Jenny Lind Ward is located on the ground floor of the Stonebow Unit.
- The Stonebow Unit - Jenny Lind Ward is approximately 24m from the Stonebow Unit - Main Entrance .
- Enter through the Stonebow Unit - Main Entrance.
- Go through the double doors ahead to the main reception.
- Turn right at the reception desk and go through the doors to the main corridor.
- Continue ahead then turn left at the end of the corridor.
- Continue ahead then turn left at the end of the corridor again.
- The Stonebow Unit - Jenny Lind Ward is on the far left.
- Internally the most accessible route has step-free level access, manual doors and doors permanently held open.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer).
- View more information on getting to and around the hospital (opens new tab).
Parking (Stonebow Unit)
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Car Park
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- The car park is located in front of the Stonebow Unit.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 223cm (width) x 476cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 25m from Stonebow Unit - Main Entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope and bollards.
- There is no dropped kerb from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders and permit holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
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Electric Vehicle Charging Points
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- There are 3 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 240cm (width) x 390cm (depth).
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located off Commercial Road.
- The name of the car park is Bus Station Car Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance (Stonebow Unit - Main Entrance)
- This entrance is located at the front of the Stonebow Unit.
- The approach to the entrance has a bollard.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a key pad at a height of 124cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 125cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is step-free level access as you enter.
Entrance (Reception Lobby)
- This entrance is located in the Stonebow Unit entrance corridor.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an intercom at a height of 127cm.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The doors open towards you.
- The width of the opening is 80cm.
- The doors have a low visual contrast.
- There is a push pad or push button to exit at a height of 124cm.
- There is step-free level access as you enter.
Entrance (Stonebow Unit - Main Corridor)
- This entrance is located to the right of reception.
- The entrance area is not clearly signed.
- There is step-free level access at the entrance.
- There is a single automatic door at this entrance.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- The width of the opening is 97cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is step-free level access as you enter.
Ward (Stonebow Unit - Jenny Lind Ward)
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Ward Information
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- This is an elderly care ward.
- This is a shared ward.
- There are 8 side rooms available.
- There are 8 beds in total on the ward.
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Location and Access
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- There is written text signage on or near the door.
- There is step-free level access into this ward.
- There is an intercom at a height of 138cm.
- The height of the hand sanitiser is 128cm.
- There are double manual doors with a high visual contrast.
- The doors open both ways.
- The doors require effort to open.
- The width of the opening is 158cm.
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Getting Around
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- There is step-free level access throughout.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- There is background noise in this area.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable.
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Facilities and Services
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- Seating available on the ward includes: chairs with armrests, chairs without armrests, armchairs, sofas and benches.
- There is not a hearing assistance system.
- The hoist is mobile.
- There is a relatives' room for the ward.
- The following facilities are available for patients: a toilet with adaptations and washrooms.
- The nearest toilet with adaptations for visitors is located off the main ward corridor.
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Visiting Hours
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- There are set visiting times for the ward.
- Visiting times are 10:30 - 12:30, 13:30 - 17:30 and 18:30 - 20:30.
- Protected meal times are between 08:00 - 08:30, 12:30 - 13:00 and 17:30 - 18:00.
- The main lounge/dining area is used as the relatives' room.
Toilet and Changing Facilities (Jenny Lind Ward)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located in the main lounge/dining area.
- The toilet with adaptations has a transfer space on both sides.
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Washroom and Shower Facilities
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- The washroom facilities which have adaptations are located in each side room.
Room (Lounge)
- The room is located to the rear left of the corridor .
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens both ways.
- The door requires effort to open.
- The width of the opening is 84cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and sofas.
- Furniture available in the room includes: coffee tables.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- Additional facilities/services include: a television with subtitles.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Exit (Garden)
- The exit area is not clearly signed.
- There is step-free level access at the exit.
- There is a single manual door at this exit.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 84cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is step-free level access as you exit.
Outdoor Spaces (Garden)
- The following is available in this area: gardens.
- Outdoor areas consist of block paving and bonded gravel.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout all areas.
- There are seats situated along the paths for people to rest.
- The paths have narrow gaps and uneven surfaces.
Room (Group Room)
- The room is located on the rear left corridor.
- The distance from the Jenny Lind Ward entrance is 22m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens both ways.
- The door requires effort to open.
- The width of the opening is 92cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- Additional facilities/services include: a wash basin.
- There is no (or very little) background noise in this room.
- Announcements are in person.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
- The wash basin height is 90cm.
Room (Female Lounge)
- The room is located at the rear of the left ward corridor.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens both ways.
- The door requires effort to open.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and sofas.
- Furniture available in the room includes: coffee tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- Additional facilities/services include: a television with subtitles.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
Kitchen (Main Lounge/Dining Area)
- The kitchen is located on the right when entering through the Stonebow Unit - Jenny Lind Ward entrance.
- There is step-free level access into the kitchen.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- The work surface is 90cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- The sink is 91cm from the floor.
- A lowered sink is not available.
- The sink has a lever tap.
- Facilities within the kitchen include a fridge, a fridge freezer, a dishwasher and a microwave.
- The following machines are at a suitable height for a wheelchair user: dishwasher.
- Seating available in the kitchen includes: chairs with armrests, armchairs and sofas.
- Furniture available in the kitchen includes: tables and coffee tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Exit (Courtyard)
- The exit area is not clearly signed.
- There is step-free level access at the exit.
- There are double manual doors at this exit, however one door is locked or bolted.
- The locked door can be opened on request.
- The doors open both ways.
- The doors require effort to open.
- The width of the opening is 78cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is step-free level access as you exit.
- The courtyard is located to the rear of the main lounge/dining area.
Outdoor Spaces (Courtyard)
- The following is available in this area: a courtyard and seating.
- Outdoor areas consist of block paving.
- There are footpaths throughout.
- The majority of the paths are not wide enough for wheelchair users.
- There is step-free level access throughout all areas.
- There are seats situated along the paths for people to rest.
- The paths have narrow gaps and uneven surfaces.
Counter (Servery)
- The counter is located ahead and to the right of the Lounge.
- There is step-free level access to the counter.
- The height of the counter is 96cm.
- There is not a lowered section at the counter.
- There is not a hearing assistance system.
- There is background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Bathroom with Adaptations (Assisted Bathroom)
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Location and Access
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- The bathroom surveyed is located on the main ward corridor .
- The distance from the Stonebow Unit - Jenny Lind Ward entrance is 28m.
- The most accessible route to the bathroom has step-free level access.
- There is step-free level access into the bathroom.
- There is pictorial, written text and dementia friendly signage on or near the door.
- The door opens both ways and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 84cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the bathroom are 290cm (width) x 402cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 154cm (from the side of the toilet pan).
- There is a wall sensor flush on the non-transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 77cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a sensor tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 127cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 109cm from the floor.
- There is not a hand dryer.
- There is a push button emergency alarm.
- There is a mirror.
- There is no shelf.
- The bathroom has a sanitary bin and a pedal bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- The bathroom has a height adjustable bath.
- The bath controls are twist turn mixer.
Toilet with Adaptations (Transfer Both Sides)
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Location and Access
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- The toilet surveyed is located to the rear left of the main lounge/dining area.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial, written text and dementia friendly signage on or near the door.
- The door opens both ways and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 92cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 253cm (width) x 248cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is lateral transfer space on both sides of the toilet.
- The lateral transfer space on the left is 115cm (from the side of the toilet pan).
- The lateral transfer space on the right is 105cm (from the side of the toilet pan).
- There is a wall sensor flush on the right transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a medium visual contrast.
- There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 76cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a sensor tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 97cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 92cm from the floor.
- There is not a hand dryer.
- There is a push button emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a pedal bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
