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Getting Here

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• By Road View
  • The Stonebow unit is adjacent to Hereford County Hospital. Located on Stonebow Road, which is of the main A465 Commercial Road.
  • The unit has it's own limited parking.
• By Bus View
  • There are a number of bus stops in close proximity to the unit including the Hereford Bus Station. Services include 23, 33, 36, 76, and 76A.
• By Train View
  • Hereford Station is less than a quarter of a mile away, a 5 minute walk.
• Useful Links View
  • For more details on bus services in Herefordshire see the following link.
  • To view the web page described above click here (opens in new tab).
  • For more details on train services to Hereford see the following link.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; large print on request and different languages on request.
• There is not a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are not available.
• There is not a/are not hearing assistance system(s) available.

You are on Outside Access. Skip to the next section.

Outside Access

You are on Parking. Skip to the next section.

Parking

You are on Getting To (Jenny Lind Ward). Skip to the next section.

Getting To (Jenny Lind Ward)

You are on Ward (Jenny Lind Ward). Skip to the next section.

Ward (Jenny Lind Ward)

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• Ward Information View
  • This is a/an Acute Older Adult (Mental Health) ward.
  • This is a shared ward.
  • There is/are 8 side room(s) available.
  • There is/are 8 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 85cm (2ft 9in).
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 148cm (4ft 10in).
  • There is an intercom.
  • The height of the intercom is 138cm (4ft 6in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 123cm (4ft).
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • The lighting levels are moderate to good.
• Relatives' Room View
  • There is a relatives' room for the ward.
  • The width of the door opening into the relatives' room is over 75cm.
  • There is a clear turning space in the relatives' room.
  • There is a/are chair(s) with armrests available within the relatives' room.
• Example Side Room View
  • There are multiple side rooms available with accessible ensuites.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is available on the ward.
  • There is an accessible washroom with a bath for patients on the ward.
• Visitor Facilities View
  • There are accessible toilet facilities on the ward for visitors.
  • There are standard toilet facilities on the ward for visitors.
• Visiting Times View
  • Visiting times are by prior appointment only.
  • Protected meal times are between 12:30 to 13:00 and 17:30 to 18:00.

You are on Room / Area (Lounge / Dining Area). Skip to the next section.

Room / Area (Lounge / Dining Area)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Lounge / Dinning Area.
• The room / area is approximately 1m from the Jenny Lind Ward entrance.
• There is level access to the room / area.
• There is not a/are not door(s) into the room / area.
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.

You are on Day Room / Lounge Area (Lounge). Skip to the next section.

Day Room / Lounge Area (Lounge)

• There is a day room/lounge area.
• The day room/lounge area is approximately 35m from the Jenny Lind ward entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 83cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• There is a mixture of seating with and without armrests.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The distance between the floor and the lowest table is 43cm (1ft 5in).
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is a television.
• Subtitles are available.
• There is not a play area or toys/books for a child to play with.
• There is not space for an assistance dog to rest within the seating area.
• Lighting levels are low to moderate.

You are on Washroom (Assisted Bathroom). Skip to the next section.

Washroom (Assisted Bathroom)

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• Washroom Details View
  • The washroom surveyed has a height adjustable bath.
  • There is/are 1 washroom(s) of this type in the ward.
  • The washroom surveyed is located on the main ward corridor.
  • The washroom surveyed is approximately 30m from the Jenny Lind ward entrance.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is shared.
  • There is pictorial, written or text and dementia friendly signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The width of the door opening is 84cm (2ft 9in).
  • The dimensions of the washroom are 290cm x 410cm (9ft 6in x 13ft 5in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is not an emergency pull cord alarm.
  • There is a push button alarm system in this washroom.
  • There is a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 73cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is sensor. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 122cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 118cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • There is a/are pedal bin and clinical waste disposal units.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a rail with a padded back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 156cm.
  • There is a flush, however it is not on the transfer side.
  • There are dropdown rails on both sides of the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 73cm.
  • There is not a shelf next to the toilet.
• Bath Details View
  • There is a bath.
  • The height of the side of the bath from floor level is 68cm (2ft 3in).
  • The bath is not height adjustable.
  • The bath tap type is twist/turn. It is a mixer tap.
  • There is a shower over/for the bath.
  • The shower head is height adjustable.
  • There are not wall-mounted grab rails available for the bath.
  • A bath hoist is available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
  • The toilet seat colour contrast is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are low to moderate.
• Comments View
  • Patients only use this facility with the assistance of a staff member.

You are on Accessible Toilet(s) (Transfer Both Sides). Skip to the next section.

Accessible Toilet(s) (Transfer Both Sides)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located adjacent to the communal area.
  • This accessible toilet is approximately 12m (13yd 4in) from the Jenny Lind Ward entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text and dementia friendly signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards.
  • The door is light.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 92cm (3ft).
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 255cm x 245cm (8ft 4in x 8ft).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space on the left is 115cm.
  • The lateral transfer space on the right is 106cm.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There are dropdown rails on both sides of the toilet.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • There is a push button alarm in the toilet.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 75cm (2ft 6in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 104cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 102cm (3ft 4in).
  • The contrast between the towel dispenser and the wall is poor.
  • There is not a hand dryer.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Stonebow Unit link (new tab) - click here.