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Stonebow Unit - Mortimer Ward

Stonebow Road, Portfields, Hereford, HR1 2ER

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Access Guide

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Getting To (Stonebow Unit - Mortimer Ward)

  • The most accessible route from the Stonebow Unit parking has a slight ramp or slope and bollards.
  • Access to Mortimer Ward is via the Stonebow Unit - Main Entrance.
  • There is not a drop-off point at this entrance.
  • Mortimer Ward is located on the ground floor of the Stonebow Unit.
  • Mortimer Ward is approximately 44m from the Stonebow Unit - Main Entrance.
  • Enter through the Stonebow Unit - Main Entrance.
  • Go through the double doors ahead to the main reception.
  • Take a right at the reception desk, go through the doors to the main corridor and continue ahead.
  • Turn left at the end of the corridor and continue ahead.
  • Go down the corridor to the right and continue ahead.
  • At the end of the corridor, turn left and then right.
  • Mortimer Ward is on the left.
  • Internally the most accessible route has step-free level access, manual doors and doors permanently held open.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer).
  • View more information on getting to and around the hospital (opens new tab).

Parking (Stonebow Unit)

  • Car Park View
    • The car park is located in front of the Stonebow Unit.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 223cm (width) x 476cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 25m from Stonebow Unit - Main Entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and bollards.
    • There is no dropped kerb from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders and permit holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are available.
  • Electric Vehicle Charging Points View
    • There are 3 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 240cm (width) x 390cm (depth).
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located off Commercial Road.
    • The name of the car park is Bus Station Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance (Stonebow Unit - Main Entrance)

  • This entrance is located at the front of the Stonebow Unit.
  • The approach to the entrance has a bollard.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a key pad at a height of 124cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 125cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is step-free level access as you enter.

Entrance (Reception Lobby)

  • This entrance is located in the Stonebow Unit entrance corridor.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 127cm.
  • There are double manual doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The doors open towards you.
  • The width of the opening is 80cm.
  • The doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 124cm.
  • There is step-free level access as you enter.

Entrance (Stonebow Unit - Main Corridor)

  • This entrance is located to the right of reception.
  • The entrance area is not clearly signed.
  • There is step-free level access at the entrance.
  • There is a single automatic door at this entrance.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens towards you.
  • The width of the opening is 97cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is step-free level access as you enter.

Ward (Stonebow Unit - Mortimer Ward)

  • Ward Information View
    • This is an acute adult mental health ward.
    • This is a shared ward.
    • There are 20 side rooms available.
    • There are 20 beds in total on the ward.
    • There is 1 consultation/medical room available.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is an intercom at a height of 136cm.
    • The height of the hand sanitiser is 131cm.
    • There are double manual doors with a high visual contrast.
    • The doors open away from you.
    • The doors require effort to open.
    • The width of the opening is 172cm.
    • There is a small lip on the threshold of the opening.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors and doors permanently held open.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Lighting levels are adjustable.
  • Facilities and Services View
    • Seating available on the ward includes: chairs with armrests, chairs without armrests and sofas.
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • There is a relatives' room for the ward.
    • The following facilities are available for patients: washrooms.
    • The nearest toilet with adaptations for visitors is located at the Stonebow Unit - Main Entrance.
  • Visiting Hours View
    • There are no set visiting times, please contact the ward in advance.
    • The meeting room is used as a relatives' room.

Toilet and Changing Facilities (Stonebow Unit - Mortimer Ward)

Seating Area (Main Lounge)

  • Location and Access View
    • The main lounge is located to the right when entering through the Stonebow Unit - Mortimer Ward entrance.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Room (Meeting Room)

  • The room is located on the right when entering the ward.
  • The distance from the Mortimer Ward entrance is 1m.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 84cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a medium visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is no (or very little) background noise in this room.
  • Announcements are in person.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Room (Female Lounge)

  • The room is located to the right of the Main Lounge.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 91cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and sofas.
  • Furniture available in the room includes: tables.
  • Some tables are fixed.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is also a similar male lounge on the right.

Room (Games Room)

  • The room is located at the rear of the main lounge.
  • The distance from the Stonebow Unit - Mortimer Ward entrance is 21m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens outwards.
  • The door requires effort to open.
  • The width of the opening is 87cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • There is a door that provides access to the garden at the rear left of the games room. .

Exit (Garden Access)

  • The exit area is not clearly signed.
  • There is step-free level access at the exit.
  • There is a single manual door at this exit.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 88cm.
  • The door has a low visual contrast.
  • There is step-free level access as you exit.

Outdoor Spaces (Garden)

  • The following is available in this area: gardens.
  • Additional facilities in this area include: bench seating and tables .
  • Outdoor areas consist of artificial grass, bonded gravel and paving slabs.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout all areas.
  • There are seats situated along the paths for people to rest.

Standard Bedroom and Ensuite (Room 15)

  • Bedroom Access View
    • The bedroom surveyed is located on the main ward corridor.
    • The most accessible route to the bedroom has step-free level access and doors permanently held open.
    • There is step-free level access into the bedroom.
    • There is written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 83cm.
  • Bedroom Features View
    • The bedroom has a single bed.
    • The top of the mattress is 59cm from the floor.
    • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
    • The following is available in this bedroom: wardrobes for seated users, bedside plug sockets and a desk.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Lighting levels are adjustable.
  • Ensuite Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 90cm.
    • Internally the door has a high visual contrast.
  • Ensuite Dimensions and Features View
    • The dimensions of the ensuite are 241cm (width) x 146cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder and a wash basin available.
    • The wash basin has a push tap.
    • The toilet roll holder has a high visual contrast.
    • Additional features include: a mirror.
    • The ensuite has a sanitary bin.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • The ensuite has a wheel-in shower.
    • There is a fixed height shower head.
    • The shower controls are twist turn mixer.
    • There is no shower seat.