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Highland Wildlife Park - The Gateway - An Doras

Kincraig, Kingussie, Inverness-shire, PH21 1NL

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Access Guide

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Grounds Summary

  • The lower park area is located ahead as you exit the accessible car park.
  • The following facilities are available in this area; an accessible toilet, standard toilets and baby changing facilities.
  • The nearest accessible toilet is located at the rear left of the accessible car park and on the walkway from Monkey Field car park.
  • The nearest standard toilets are located at the rear left of the accessible car park and on the walkway from Monkey Field car park.
  • The nearest baby change facilities are located at the rear left of the accessible car park and on the walkway from Monkey Field car park.
  • For more information on the standard toilets/baby change facilities please click here (new tab).
  • The guest information point is located within the visitor centre.
  • Comments View
    • At the time of the survey the first aid centre, visitor centre and shop were being rebuilt and were not included in these guides.

Getting Here (Highland Wildlife Park)

Getting Help and Assistance (Highland Wildlife Park)

  • For Highland Wildlife Park's Accessibility Statement please click here (new tab).
  • Please click here for information on opening times.
  • The following are available: zoo maps, sensory maps, accessibility maps, downloadable zoo maps, downloadable sensory maps and downloadable accessibility maps.
  • There is a member of staff available for help and assistance.
  • There is a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include; large print and audio.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are not available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact the visitor centre.
  • There is a designated place of safety which can be used by people who may feel scared or at risk .
  • The designated place of safety is located in the First Aid room near the accessible car park.
  • Sensory packs are available and include: accessible maps and sensory maps. For more information about reserving a pack, and any charges, please contact the venue before your visit.
  • Mobility Assistance.
    There are wheelchairs, pushchairs and electric mobility scooters available for free hire. These require a fully refundable deposit. Please enquire at the main entrance on arrival or at the visitor centre.
    Some areas of the park may not be suitable for wheelchairs or mobility scooters. Steep slopes and steps are signposted with alternative routes and there is an updated mobility map available for visitors which can be downloaded below.
  • More information on the accessibility map for the park.
  • More information on the sensory map for the park.
  • Talks and Tours.
    There are a number of talks and tours which take place around the park, some private and some public. This includes days with translated talks/tours including BSL.
    Some talks are being translated into BSL which will be available onsite via QR code. Please enquire at the visitor centre.
  • Carers.
    Visitors who require special assistance are offered free admission for one accompanying carer when they pay the full adult/concession/child price.
    Please bring relevant proof of entitlement, such as a National Disability Card, an Access Card with a ‘+1’ symbol, a ‘plus one’ travel card or a letter from Personal Independence Payment, as this will be asked for on arrival.

Getting to The Gateway - An Doras from the Accessible Car Park

  • From the Blue Badge parking bays in the accessible car park, follow the path at the rear right, towards the visitor centre.
  • The Gateway - An Doras is approximately 60 metres ahead.
  • The surface of the path is tarmac with loose chippings.
  • The width of the path is over 150cm.
  • There are some potholes creating uneven surfaces.

Attraction / Exhibit

  • Entrance / Opening View
    • There are double, automatic doors with an opening width of 75cm+ for access to this area/attraction.
    • The entrance/opening is clearly signed.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a canopy or recess which provides weather protection at this entrance/opening.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is step-free level access throughout this area.
    • Clear directional signage is not provided in this area.
    • The type of flooring in this area is laminate.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does play background music/sound.
    • There are not resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in pictorial, information board and television/screen format.
    • Some exhibits can be audio described.
    • Exhibits are audio described in person.
    • There are no exhibits which start from the floor level.
    • The distance between the lowest exhibit and the floor is 78cm.
    • There is a high colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are moderate to good.
  • Exit View
    • Visitors exit via a separate set of doors/opening.
    • The exit is not clearly signed internally.
    • There are double, automatic doors with an opening width of 75cm+ when exiting this area/attraction.
    • The exit is step-free.