Access Guide
Location of Toilet/Changing Facilities
- Accessible toilet facilities are located by the sheltered picnic area, in the visitor centre, and in the Learning Hive.
- Female and male standard toilet facilities are located by the picnic area, in the visitor centre, and in the Learning Hive.
- Gender Neutral standard toilet facilities are located in the Learning Hive.
- Parent and baby changing facilities are located in the toilet with adaptations by the sheltered picnic area, in the visitor centre, and in the toilet with adaptations in the Learning Hive.
- For detailed information on the toilet facilities available please click here (new tab).
Getting Here (Highland Wildlife Park)
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By Road
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- Highland Wildlife Park is approximately 7 miles southwest of Aviemore and 4.5 miles northeast of Kingussie.
If you are travelling north on the A9 (Inverness), turn off for Kingussie/Kincraig, and follow the B9152 north.
If you are travelling south on the A9 (Perth), turn off south of Aviemore for Kincraig and follow the B9152 through Kincraig to the Park. - There is an accessible car park with Blue Badge parking and a main car park at the site. Car parking is free.
- For more information onhttps://www.google.com/maps/place/Highland+Wildlife+Park/@57.109751,-3.9679,188732m/data=3m11e34m63m51s0x488f5a16fbb712f3:0x74b4583d619e26be8m23d57.1097514d-3.967899716zL20vMGQwYjRr please click here (opens new tab).
- Highland Wildlife Park is approximately 7 miles southwest of Aviemore and 4.5 miles northeast of Kingussie.
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By Bus
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- There is a bus stop within 150 metres of the walkway.
- Both Stagecoach and Citylink operate regular bus services to Aviemore.
You can reach Aviemore via Express Coaches from all over the country, or there is also a Scottish Citylink bus service which has limited stops at the park.
For timetable information, phone Citylink on 0871 266 33 33.
The local Stagecoach bus number 39/M39 service coming from Carrbridge/Aviemore or Newtonmore stops at the bottom of the entrance road. You will then have a walk of around half a mile to the pay kiosks. The bus stop, Highland Wildlife Park Road End, is on the B9152 between Kincraig and Kingussie. - For more information on for local bus service updates and journey planning please click here (opens new tab).
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By Train
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- The nearest Railway Station is Aviemore.
- The main train station is in Aviemore – regular trains from Edinburgh, Perth, Glasgow, Inverness and an overnight sleeper from London stop here. Anyone planning to travel by train can make journeys across the UK with Scotrail and East Coast Trains.
There is step-free access to all platforms via ramps that may be long or steep in places. A ramp for boarding or alighting the train is available. - For more information on accessibility and station facilities at Aviemore please click here (opens new tab).
- For more information on local and national train services to and from Aviemore please click here (opens new tab).
Getting Help and Assistance (Highland Wildlife Park)
- For Highland Wildlife Park's Accessibility Statement please click here (new tab).
- Please click here for information on opening times.
- The following are available: zoo maps, sensory maps, accessibility maps, downloadable zoo maps, downloadable sensory maps and downloadable accessibility maps.
- There is a member of staff available for help and assistance.
- There is a member of staff trained in British Sign Language.
- The alternative formats documents can be provided in include; large print and audio.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are not available.
- There are mobility aids available.
- The mobility aids available include wheelchairs and mobility scooters.
- To obtain mobility aids please contact the visitor centre.
- There is a designated place of safety which can be used by people who may feel scared or at risk .
- The designated place of safety is located in the First Aid room near the accessible car park.
- Sensory packs are available and include: accessible maps and sensory maps. For more information about reserving a pack, and any charges, please contact the venue before your visit.
- Mobility Assistance.
There are wheelchairs, pushchairs and electric mobility scooters available for free hire. These require a fully refundable deposit. Please enquire at the main entrance on arrival or at the visitor centre.
Some areas of the park may not be suitable for wheelchairs or mobility scooters. Steep slopes and steps are signposted with alternative routes and there is an updated mobility map available for visitors which can be downloaded below. - More information on the accessibility map for the park.
- More information on the sensory map for the park.
- Talks and Tours.
There are a number of talks and tours which take place around the park, some private and some public. This includes days with translated talks/tours including BSL.
Some talks are being translated into BSL which will be available onsite via QR code. Please enquire at the visitor centre. - Carers.
Visitors who require special assistance are offered free admission for one accompanying carer when they pay the full adult/concession/child price.
Please bring relevant proof of entitlement, such as a National Disability Card, an Access Card with a ‘+1’ symbol, a ‘plus one’ travel card or a letter from Personal Independence Payment, as this will be asked for on arrival.
Changing Places (Visitor Centre)
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Location and Access
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- The facility is located round to the left from the info desk, near the shop and café lift.
- The facility is approximately 20m (65ft) from the info desk entrance.
- The facility is in addition to standard and accessible toilets.
- The facility is located close to other managed facilities (e.g. reception or service counter).
- There is level access into the facility.
- The facility surveyed is not for the sole use of disabled people.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
- You do not need a key for the facility.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The door does not have a horizontal grab rail.
- There is a clear 200cm x 180cm manoeuvring space in the facility.
- The colour contrast between the walls and floor is medium.
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Toilet Details
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- The facility toilet has a transfer space on both sides.
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on both sides.
- The colour contrast between the dropdown rail(s) and wall is high.
- As you face the toilet there are vertical grab rails on both sides.
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
- There is a spatula flush.
- There is a toilet roll holder.
- The toilet has a cistern.
- The toilet seat colour contrast is high.
- There is an emergency alarm for the toilet.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
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Changing Bench and Hoist Details
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- The facility changing bench is free standing.
- The facility changing bench height is adjustable.
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in the cubicle.
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Shower Details
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- There is not a shower unit with a detachable shower head.
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Other Facilities
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- A privacy screen is available.
- The type of wash basin is adjustable.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- The colour contrast between the wash basin grab rail(s) and wall is high.
- There is a soap dispenser.
- The soap dispenser is at the recommended height of 80cm-100cm.
- Wide tear off paper roll is not available.
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser is at the recommended height of 80cm-100cm.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a shelf next to the toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is not located where it is reachable.
- There is a/are female sanitary, non-infectious waste and general domestic waste disposal units.
- There is an emergency alarm for the facility.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is not a coat hook.
- There is not a flashing fire alarm beacon within the toilet.
- The lighting levels are good.
- This Changing Places facility is approximately 5m from the Antlers Café platform lift.
Toilet with Adaptations (Visitor Centre - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located along to the left from the info desk reception, at the rear of the upper ground floor seating area for the café.
- This accessible toilet is approximately 10m (32ft) from the info desk entrance, and the same distance from the Antlers Café platform lift.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
- The contrast between the external door and wall is medium.
- The door opens inwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is medium.
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Dimensions and Features
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- The dimensions of the accessible toilet are 155cm x 320cm (5ft 1in x 10ft 5in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 81cm (2ft 7in).
- The transfer space is obstructed by a waste disposal bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- The toilet has a cistern.
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 96cm (3ft 1in).
- The contrast between the toilet roll holder and the wall is medium.
- The lighting levels are good.
- The contrast between the walls and floor is medium.
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Additional Fixtures and Fittings
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- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary, nappy/incontinence items bin and general waste (with lid) disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 144cm from the floor.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 117cm.
- The shelf is not located where it is reachable.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 75cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever.
- There is not a wall fixed soap dispenser.
- There is a handheld soap dispenser available.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 92cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 95cm (3ft 1in).
- The contrast between the towel dispenser and the wall is medium.
- There is not a hand dryer.
Toilet with Adaptations (Sheltered Picnic Area - Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the rear of the picnic area.
- This accessible toilet is approximately 30m (98ft) from the accessible car park.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 77cm (2ft 6in).
- The contrast between the internal door and wall is medium.
- The door does not have a horizontal grab rail.
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Dimensions and Features
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- The dimensions of the accessible toilet are 154cm x 271cm (5ft 0in x 8ft 10in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 100cm (3ft 3in).
- The transfer space is obstructed by a waste disposal bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is low.
- The height of the toilet seat above floor level is 48cm (1ft 6in).
- The toilet has a backrest.
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 122cm (4ft 0in).
- The contrast between the toilet roll holder and the wall is high.
- The lighting levels are good.
- The contrast between the walls and floor is high.
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Additional Fixtures and Fittings
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- There is not an emergency alarm.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are nappy/incontinence items bin and general waste (with lid) disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 118cm and 153cm from the floor.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 78cm (2ft 6in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 106cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 86cm (2ft 9in).
- The contrast between the towel dispenser and the wall is medium.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 122cm (4ft 0in).
- The contrast between the hand dryer and the wall is medium.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 85cm.
- There is a raised threshold in the doorway.
Ramp(s) or Slope(s) (Toilet with Adaptations - Sheltered Picnic Area)
- There is a ramp/slope located leading up to the toilet with adaptations.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going up the ramp.
- The width of the ramp/slope is 123cm (4ft).
- The ramp has resting areas.
Toilet with Adaptations (Toilet Block - Left Hand Transfer)
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Location and Access
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- This accessible toilet is located at the front of the toilet block.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 96cm (3ft 1in).
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
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Dimensions and Features
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- The dimensions of the accessible toilet are 169cm x 310cm (5ft 6in x 10ft 2in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 100cm (3ft 3in).
- The transfer space is obstructed by a waste disposal bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a push button flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is low.
- The height of the toilet seat above floor level is 48cm (1ft 6in).
- The toilet has a cistern.
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 103cm (3ft 4in).
- The contrast between the toilet roll holder and the wall is high.
- The lighting levels are good.
- The contrast between the walls and floor is high.
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Additional Fixtures and Fittings
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- There is not an emergency alarm.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are general waste (with no lid) and nappy/incontinence items bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 107cm from the floor.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 100cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 83cm (2ft 8in).
- The contrast between the towel dispenser and the wall is low.
- There is not a hand dryer.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 89cm.
Toilet with Adaptations (The Learning Hive - Right Hand Transfer)
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Location and Access
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- This accessible toilet is located to the left as you enter.
- This accessible toilet is approximately 15m (49ft) from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens inwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 93cm (3ft 0in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is low.
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Dimensions and Features
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- The dimensions of the accessible toilet are 160cm x 330cm (5ft 2in x 10ft 9in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 75cm (2ft 5in).
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is medium.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is high.
- The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is medium.
- The height of the toilet seat above floor level is 48cm (1ft 6in).
- The toilet has a backrest.
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 80cm (2ft 7in).
- The contrast between the toilet roll holder and the wall is high.
- The lighting levels are good.
- The contrast between the walls and floor is medium.
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Additional Fixtures and Fittings
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- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary, general waste (with lid) and nappy/incontinence items bin disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 107cm and 169cm from the floor.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is not a wall fixed soap dispenser.
- There is a handheld soap dispenser available.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 90cm (2ft 11in).
- The contrast between the towel dispenser and the wall is medium.
- There is not a hand dryer.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 90cm.
Standard Toilet(s) (Visitor Centre)
- Standard toilet facilities are available.
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Toilet Facilities
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- The shared toilet is located along to the left from the info desk reception, at the rear of the upper seating area for the café.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 15m from the info desk entrance.
- The colour contrast between the external toilet door(s) and wall(s) is medium.
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 81cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are good.
Standard Toilet(s) (Picnic Area)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located to the rear of the covered picnic area.
- There is stepped access into the toilet(s).
- The standard toilet(s) is/are approximately 10m from the covered picnic area entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 86cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are good.
Step(s) (Standard Toilets - Picnic Area)
- There is a/are step(s) located leading up to the standard toilets.
- The step(s) is/are used to access the standard toilets.
- There is/are 2 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 20cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- The depth of the steps are 126cm.
- There is not a/are not handrail(s) at the step(s).
Standard Toilet(s) (Toilet Block)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located at the front of the toilet block.
- There is step-free access into the toilet(s).
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 92cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are good.
Standard Toilet(s) (The Learning Hive)
- Standard toilet facilities are available.
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Toilet Facilities
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- The gender neutral toilet is located to the left as you enter.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 10m from the main entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 81cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are good.
Parent and Baby Room (Visitor Centre)
- There is a parent and baby room for public use.
- The parent and baby room is located along to the left from the info desk reception, at the rear of the upper ground floor seating area for the café.
- The parent and baby room is approximately 12m from the info desk entrance.
- There is step-free access into the parent and baby room.
- There is pictorial and written text signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 81cm (2ft 7in).
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 79cm.
- The wash basin tap type is lever.
- There is/are not chair(s) in the parent and baby room.
- There is a toilet in the parent and baby room.
- There is not a flashing fire alarm beacon within the room.
- The lighting levels are good.
