You are on Hotel Summary. Skip to the next section.

Hotel Summary

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• Getting to the Hotel View
  • For information on how to get to the hotel (new tab) - click here
• Hotel Information View
  • The hotel has its own parking facilities.
  • There is a designated drop off point.
  • The hotel has 200 rooms in total.
  • There is an/are accessible room(s) within the hotel.
  • The hotel has 5 accessible room(s) with accessible ensuite facilities.
  • There is/are 5 accessible room(s) with a wet room/wheel in shower.
  • There is an/are adjoining room(s) available for the accessible room(s).
  • There is an/are adjoining room(s) available for the standard room(s).
  • The restaurant/bar facilities in this hotel include; The Kailyard by Nick Nairn, the Cocktail Bar and the Stuart Lounge.
  • Accessible toilet facilities are available.
• Additional Accessibility Aids View
  • There is a deaf alert system at the hotel.
  • Panic alarms are available on request.
  • Vibrating pillows alarms are available on request.
  • Bed raisers are available on request.
  • Bath steps are available on request.
  • Bath seats are available on request.
  • Bath mats are available on request.
  • Raised toilet seats are available on request.
  • Portable hoists are not available on request.
  • Other auxiliary aids include; a wheelchair and a walking frame .
• Conference and Meeting Facilities View
  • Conference/meeting facilities are available.
  • For the Doubletree Dunblane Hydro - Conference Facilities AccessAble access guide please click here (new tab)
• Spa and Leisure Facilities View
  • The hotel has; a fitness suite and a swimming pool.
  • For the LivingWell Health Club - DoubleTree Dunblane Hydro AccessAble access guide please click here (new tab)
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Comments View
  • The bedroom accommodation is located at the front of the main building on the levels 2 to 4 main corridors with level access by lift, and with stepped access to bedrooms on the Perth and Stirling corridors to the left and right of the main corridors. Further accommodation is located in the Stirling Wing to the rear right of the main building on levels 1 to 3 with level access by lift to all bedrooms.
  • The following rooms in the Stirling and Perth corridors have stepped access only, 201 to 214, 223 to 232, 301 to 312, 322 to 330, 401 to 413 and 421 to 431. Rooms 432, 433 and 439 in the Level 4 main corridor also have stepped access only.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Hilton Team Member available for help and assistance.
• There is not a Hilton Team Member trained in British Sign Language.
• British Sign Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; large print, different languages and Braille.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• The mobility aids available include walking frames, shower chairs and wheelchairs.
• To obtain mobility aids please contact the main reception.

You are on Hotel Parking. Skip to the next section.

Hotel Parking

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• Parking View
  • The hotel does have its own parking facilities.
  • The car park is located at the rear of the hotel, with additional parking to the front and side.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 2 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 500cm.
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is a single Blue Badge bay at the front of the hotel to the left of the main entrance. There is only stepped access at the main entrance.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
  • There is an overflow car park for Hilton Team Members and visitors.
  • There is parking to the right side of the hotel and short term parking to the left side of the hotel next to the LivingWell Health Club. The hotel has 8 EV charging points and 2 Blue Badge bays at the front.
• Paying View
  • There are no parking charges for the car park.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac and concrete tiles.
  • There is not a road to cross between the car park and the entrance.
  • There is no tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 25m from the function entrance.
  • Assistance may be required because there is/are dropped kerbs.

You are on Outside Access (Function Entrance). Skip to the next section.

Outside Access (Function Entrance)

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• Entrance View
  • This information is for the entrance located at the rear of the hotel.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'DoubleTree By Hilton'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is an intercom.
  • The height of the intercom is 119cm .
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 95cm.
  • There is also an automatically revolving door next to this one.
  • The height of the slow down button is 99cm.
• Ramp/Slope View
  • There is a slope with a very easy incline.

You are on Ramp(s) / Slope(s) and Step(s) (Function Entrance Lobby). Skip to the next section.

Ramp(s) / Slope(s) and Step(s) (Function Entrance Lobby)

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• Ramp / Slope View
  • There is a ramp/slope located to the left as you enter the function entrance.
  • The ramp/slope is used to access the hotel reception, lobby, restaurant, bar and meeting rooms.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up.
  • The width of the ramp/slope is 123cm.
  • The lighting levels at the ramp/slope are adjustable.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • There is a/are step(s) located on the left as you enter via the function entrance.
  • The step(s) is/are used to access the hotel reception, lobby, restaurant, bar and meeting rooms.
  • There is/are 3 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 8cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.

You are on Ramp(s) or Slope(s) (Stirling Corridor Level 1). Skip to the next section.

Ramp(s) or Slope(s) (Stirling Corridor Level 1)

• There is a ramp/slope located in the Stirling corridor on level 1, at the rear of the function suite lobby.
• The ramp/slope is used to access the main hotel reception, lobby, bar, restaurant and lounges.
• The gradient of the ramp/slope is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on the left going up.
• The lighting levels at the ramp/slope are moderate to good.

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• Comments View
  • This corridor is the main access from the function entrance to the hotel reception and lobby.

You are on Standard Toilet(s) (Male). Skip to the next section.

Standard Toilet(s) (Male)

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• Toilet Facilities View
  • The male toilet is located on level 1, in the Stirling stairwell, off the Stirling corridor.
  • There is stepped access into the toilet(s).
  • The standard toilet(s) is/are approximately 30m from the function entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.
  • There are additional steps in the stairwell from the hotel lobby and reception area.

You are on Step(s) (Standard Male Toilets). Skip to the next section.

Step(s) (Standard Male Toilets)

• There is a/are step(s) located just beyond the entrance to the standard male toilets.
• The step(s) is/are used to access the standard male toilets.
• There is/are 3 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The going of the step(s) is/are between 30cm and 45cm.
• There is not a/are not handrail(s) at the step(s).
• The lighting levels at the step(s) are low to moderate.

You are on Lift (Lobby Lift). Skip to the next section.

Lift (Lobby Lift)

• There is a lift for public use.
• The lift is located on the right of the Stirling corridor as you enter from the function entrance.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 35m from the function entrance.
• The lift is a platform lift.
• A Hilton Team Member does not need to be notified for use of the lift.
• The platform lift accesses a small level change.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do not contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is fair.
• The clear door width is 102cm.
• The dimensions of the lift are 110cm x 132cm.
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Step(s) (Lobby - Stirling Staircase). Skip to the next section.

Step(s) (Lobby - Stirling Staircase)

• There is a/are step(s) located on the Level 1 landing of the Stirling staircase.
• The step(s) is/are used to access the hotel lobby and reception from the Stirling corridor.
• There is/are 3 step(s).
• The step(s) is/are not clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The going of the step(s) is/are not between 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are moderate to good.

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• Comments View
  • These steps form part of the Stirling staircase. The lobby lift bypasses these steps.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the hotel, on level 0.
  • The entrance area/door is not clearly signed.
  • There is stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 112cm .
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 109cm.
  • There is not a Hilton Team Member available for assistance at this entrance.
  • There are single automatic doors to either side of the entrance lobby that give access to seating terraces at the front of the hotel.
    The doors are automatic to enter and push pad to exit.
    They both open outwards and are 81cm wide.
    There is no accessible entry from these terraces to the car park.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 4 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Other Floors (Main Entrance). Skip to the next section.

Other Floors (Main Entrance)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located just beyond the main entrance.
  • The stairs are approximately 4m from the main entrance.
  • The stairs are clearly visible from the entrance.
  • There are double automatic doors to enter and exit the stairwell on Level 1.
  • The floors which are accessible by stairs are 0 and 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Ramp(s) or Slope(s) (Main Entrance to Main Lift). Skip to the next section.

Ramp(s) or Slope(s) (Main Entrance to Main Lift)

• There is a ramp/slope located between the main entrance and lift on Level 0.
• The ramp/slope is used to access the main lift.
• The gradient of the ramp/slope is steep.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• There is not a/are not handrail(s) at the ramp.
• The width of the ramp/slope is 81cm.
• The lighting levels at the ramp/slope are moderate to good.

You are on Lobby. Skip to the next section.

Lobby

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• Circulation View
  • The type of flooring in the lobby is carpet and wood.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • Seating in the lobby includes; a mixture of seats with and without armrests and bench seating.
  • The lighting levels are varied.
• Signage View
  • Wayfinding signage is provided.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the lobby area.
  • Wayfinding signage is clearly presented/easy to read.
  • Dementia friendly signage is not provided.
• Audio View
  • This lobby does play background music in public areas.
  • Music is played in the lobby, bar, lounges and public areas.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located at the front of the building on Level 1.
  • Clear signage for the reception area/desk is visible from the entrance.
  • There is step-free access to the reception point, via lift.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • Seats are available for guests at reception.
  • Clipboards can be provided to anyone who is unable to use the desk.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • The hearing assistance system is located at the main reception.
  • Hilton Team Members are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 26/08/2019.
  • The hearing assistance system was working at the time of testing.
  • The type of flooring in the reception area is wood.

You are on Concierge Desk. Skip to the next section.

Concierge Desk

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• Desk View
  • The desk is located in the main lobby on Level 1.
  • The desk is clearly visible from the lift.
  • There is step-free access to the desk, via lift.
  • There is a clear unobstructed route to the desk.
  • There are no windows, TVs, glazed screens or mirrors behind the desk which could adversely affect the ability of someone to lip read.
  • The desk is not placed in front of a background which is patterned.
  • The lighting levels at the desk are good.
  • The height of the desk is medium height (77cm - 109cm) .
  • There is sufficient space to write or sign documents on the desk.
  • There is not a lowered section of the desk.
  • The desk is staffed.
  • Clipboards can be provided to anyone who is unable to use the desk.
  • There is a hearing assistance system at the desk.
  • The type of system is a portable loop.
  • The hearing assistance system is not signed.
  • The type of flooring in this area is wood.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

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• Location and Access View
  • This accessible toilet is located off the hotel lobby on the right past the concierge desk.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 86cm.
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 200cm x 199cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 132cm.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm .
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 46cm.
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser cannot be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 95cm .
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 114cm .
  • The contrast between the hand dryer and the wall is poor.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available .
  • The height of the baby change table is 77cm.

You are on Standard Toilet(s) (Female). Skip to the next section.

Standard Toilet(s) (Female)

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• Toilet Facilities View
  • The female toilet is located off the hotel lobby at the Perth staircase end.
  • There is step-free access into the toilet(s).
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 83cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.
  • There are steps linking these standard female toilets with the Strathallan Function Suite standard female toilets.

You are on Step(s) (Standard Female Toilets). Skip to the next section.

Step(s) (Standard Female Toilets)

• There is a/are step(s) located in the female standard toilets.
• The step(s) is/are used to access the standard female toilets in the Strathallan Function Suite.
• There is/are 4 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are not between 15cm and 18cm.
• The height of the step(s) is/are 11cm.
• The going of the step(s) is/are not between 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• Handrails are not at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are moderate to good.

You are on Eating and Drinking (The Kailyard Restaurant). Skip to the next section.

Eating and Drinking (The Kailyard Restaurant)

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• Location and Access View
  • The following information is for the restaurant.
  • The restaurant is located on Level 1 at the front of the building.
  • There is step-free access to the restaurant.
  • For access there are double manual doors which are permanently held open.
• Service and Menus View
  • Tables can be booked in advance.
  • There is full table service, a buffet counter and a bar where drinks can be ordered.
  • Hilton Team Members can bring food and/or drinks to tables.
  • Menu types include; large print menus and handheld menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is an a la carté menu.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is a hearing assistance system .
  • The system is a portable loop.
  • The hearing assistance system is available only on request.
  • The hearing assistance system is not signed.
  • There is a portable card machine available for payment.
  • The restaurant is also used for guest breakfasts.
• Service Counter(s) View
  • The height of the counter is 113cm.
  • The height of the lowered section at the counter is 90cm.
  • There is a clear knee recess beneath the low/lowered section of the counter.
  • There is a moveable card machine available for payment.
  • This counter is shown in photographs 8 and 9.
• Self-Service Counter(s) View
  • The height of the counter is 85cm.
  • The self-service counter is used for breakfasts (shown in photographs 10-12).
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The height between the floor and the underside of the lowest dining table is 72cm.
  • The distance between the floor and the underside of the highest dining table is 73cm.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • There are also armchairs, booths and bench seats.
  • The type of flooring in this area is wood.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are adjustable.
  • Lighting levels can be adjusted by a Hilton Team Member upon request.
  • Lighting levels may be lower in the evening.
  • The additional seating is in the Wallace Lounge.
    There are armchairs and similar dining tables available.
    This room may also be separated off and used for private dining.
    The Wallace Lounge is shown in photographs 13-16.

You are on Eating and Drinking (Cocktail Bar). Skip to the next section.

Eating and Drinking (Cocktail Bar)

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• Location and Access View
  • The following information is for the bar.
  • The bar is located on Level 1, at the front of the hotel.
  • There is ramped/sloped access to the bar.
• Service and Menus View
  • Tables can be booked in advance.
  • There is table service (on request only) and a bar where food and drink can be ordered.
  • Hilton Team Members can bring food and/or drinks to tables.
  • Menu types include; handheld menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is a hearing assistance system .
  • The system is a portable loop.
  • The hearing assistance system is not signed.
  • Hilton Team Members are not trained to use the hearing assistance system.
  • There is a portable card machine available for payment.
• Service Counter(s) View
  • The height of the counter is 114cm.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is wood.
  • The lighting levels are moderate to good.
  • Lighting levels can be adjusted by a Hilton Team Member upon request.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 72cm.
  • The surface height of the lowest table is 62cm.
  • The surface height of the highest table is 104cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests on both sides.
  • There are also armchairs, sofas, high tables, coffee tables and high stools.
  • The type of flooring in this area is carpet and wood.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are adjustable.
  • Lighting levels can be adjusted by a Hilton Team Member upon request.
  • Lighting levels may be lower in the evening.

You are on Ramp(s) or Slope(s) (Cocktail Bar). Skip to the next section.

Ramp(s) or Slope(s) (Cocktail Bar)

• There is a ramp/slope located in the entrances to the Cocktail Bar from the lobby.
• The ramp/slope is used to access the Cocktail Bar.
• The gradient of the ramp/slope is slight.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• There is not a/are not handrail(s) at the ramp.
• The lighting levels at the ramp/slope are moderate to good.

You are on Eating and Drinking (Stuart Lounge). Skip to the next section.

Eating and Drinking (Stuart Lounge)

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• Location and Access View
  • The following information is for the lounge.
  • The lounge is located on Level 1, at the front of the building.
  • There is step-free access to the lounge.
  • For access there are double manual doors which are permanently held open.
• Service and Menus View
  • Tables can be booked in advance.
  • There is a bar where food and drink can be ordered and table service (on request only).
  • Hilton Team Members can bring food and/or drinks to tables.
  • Menu types include; handheld menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Hilton Team Members can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is a hearing assistance system .
  • The system is a portable loop.
  • The hearing assistance system is available only on request.
  • The hearing assistance system is not signed.
  • Hilton Team Members are not trained to use the hearing assistance system.
  • There is a portable card machine available for payment.
• Service Counter(s) View
  • The height of the counter is 111cm.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is wood.
  • The service counter is usually used for private functions only.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The height between the floor and the underside of the lowest dining table is 72cm.
  • The distance between the floor and the underside of the highest dining table is 73cm.
  • The surface height of the lowest table is 62cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • There are also sofas, coffee tables and armchairs.
  • The type of flooring in this area is carpet and wood.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are adjustable.
  • Lighting levels can be adjusted by a Hilton Team Member upon request.
  • Lighting levels may be lower in the evening.
  • The lounge links through to the Cocktail Bar and food and drink may be ordered at the Cocktail Bar counter during the day.

You are on Other Floors (Perth Staircase). Skip to the next section.

Other Floors (Perth Staircase)

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• Stairs View
  • The stairs are for public use.
  • The stairs are located at the front of the building to the left as you face the reception.
  • The stairs are approximately 40m from the platform lift.
  • Signs indicating the location of the stairs are not available from the entrance.
  • There are manual doors on all floors that are held open permanently.
  • The floors which are accessible by stairs are 0, 1, 2, 3, P3, 4, P4.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are moderate to good.
• Other Information View
  • The room(s) on the floors which are not accessible is/are bedrooms on Perth Corridor level 2 (P2), level 3 (P3) and level 4 (P4)..

You are on Other Floors (Stirling Staircase). Skip to the next section.

Other Floors (Stirling Staircase)

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• Stairs View
  • The stairs are for public use.
  • The stairs are located at the front of the building to the left as you face the reception.
  • The stairs are approximately 30m from the Function Entrance.
  • Signs indicating the location of the stairs are not available from the entrance.
  • There are manual doors on all floors that are held open permanently.
  • The floors which are accessible by stairs are 0, 1, 2, 3, S3, 4, S4.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are moderate to good.
• Other Information View
  • The room(s) on the floors which are not accessible is/are bedrooms on Stirling Corridor level 2 (S2), level 3 (S3) and level 4 (S4).

You are on Lift (Main Lift). Skip to the next section.

Lift (Main Lift)

• There is a lift for public use.
• The lift is located at the front of the building opposite the reception.
• The lift is approximately 58m from the Function entrance via the Lobby platform lift.
• The lift is a standard lift.
• A Hilton Team Member does not need to be notified for use of the lift.
• The floors which are accessible by this lift are 0, 1, 2, 3, 4.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 76cm.
• The dimensions of the lift are 123cm x 118cm.
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Other Floors (Stirling Wing). Skip to the next section.

Other Floors (Stirling Wing)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located at the rear of the building, to your left as you enter via the function suite entrance.
  • The stairs are clearly visible from the entrance.
  • There are manual, single doors, which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are 1, 2, S2, 3, S3 and S4.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 19cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are low to moderate.
• Other Information View
  • The room(s) on the floors which are not accessible is/are rooms on Stirling Corridor Level 2 (S2), Level 3 (S3) and Level 4 (S4). These floors are in the main building in the Stirling corridors..

You are on Lift (Stirling Wing). Skip to the next section.

Lift (Stirling Wing)

• There is a lift for public use.
• The lift is located at the rear of the building.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is a standard lift.
• A Hilton Team Member does not need to be notified for use of the lift.
• The floors which are accessible by this lift are Stirling Wing 1, 2, 3.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 80cm.
• The dimensions of the lift are 95cm x 158cm.
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Hotel Room Corridors (Main Hotel Corridors). Skip to the next section.

Hotel Room Corridors (Main Hotel Corridors)

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• Circulation View
  • There are not doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet.
  • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are moderate to good.
• Signage View
  • Wayfinding signage is provided in corridors.
  • Wayfinding signage is clearly presented/easy to read.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • The hotel does not play background music in room corridors.
• Access View
  • There is step-free access throughout the majority of the building, via lift.
  • There is/are 1 clearly marked step(s), with no handrails, for access to the Perth Stairwell on Level 4.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The step in level change 1 can be seen in photograph 3.
    There is a similar step at the other end of the corridor at the Stirling Stairwell (shown in photograph 4).
  • There is/are 6 clearly marked step(s), with a handrail on the right going up, for access to rooms 426 to 431 in the Level 4 Perth corridor.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps in level change 2 can be seen in photograph 5.
    There are 6 similar steps in the Perth corridor on Level 2 (without handrails) and Level 3 (without handrails) (shown in photographs 6 to 7).
    There are 6 similar steps in the Stirling corridor on Level 2 (with a handrail on the left) and Level 3 (with a handrail on the right).
    There are 8 clearly marked steps, with a height of between 15cm and 18cm (with a handrail on the right) on Level 4 (shown in photographs 8-10).
  • There is/are 6 clearly marked step(s), with handrails on both sides, for access to bedrooms 223 to 232 on Level 2 from the Perth stairwell.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps in level change 3 can be seen in photograph 11.
    There are similar steps to access bedrooms 201 to 214 on Level 2 from the Stirling stairwell (shown in photograph 12).

You are on Standard Room(s) (Room 436 - Level 4). Skip to the next section.

Standard Room(s) (Room 436 - Level 4)

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• Bedroom Features View
  • The room surveyed is located on Level 4, to the front of the building.
  • The room surveyed at the time of the visit was Room 436.
  • There is step-free access to the room surveyed, via lift.
  • There is written and numbered signage on or near the room door.
  • The colour contrast between the external room door and wall is good.
  • The width of the door is 84cm.
  • The colour contrast between the internal room door and wall is good.
  • The colour contrast between the room walls and floor is good.
  • The bed type is double.
  • The height of the bed is 69cm.
  • The measurement between the bed base and floor is 19cm.
  • Light switches are within 120cm (3ft 11in) from floor level.
  • There is not an emergency alarm in the room.
  • The lighting levels in the room are moderate to good.
• Ensuite Facilities View
  • The type of facilities within the ensuite include; a shower, a toilet, a bath and a wash basin.
  • The colour contrast between the external ensuite door and wall is poor.
  • The ensuite door opens inwards.
  • The width of the door to the ensuite is 70cm.
  • The colour contrast between the internal ensuite door and wall is poor.
  • There is not an emergency alarm within the ensuite.
  • There is not a red flashing fire alarm beacon within the ensuite.
  • The tap type is lever.
  • There is a mixer tap.
  • Wall-mounted grab rails are available for the bath.
  • The colour contrast between the grab rails and wall is good.
  • The colour contrast between the walls and floor in the ensuite is poor.
  • The lighting levels in the ensuite are moderate to good.

You are on Step(s) (Room 439). Skip to the next section.

Step(s) (Room 439)

• There is a/are step(s) located in the main corridor on Level 4.
• The step(s) is/are used to access Room 439.
• There is/are 3 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The going of the step(s) is/are not between 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the left going up.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are moderate to good.

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• Comments View
  • There are similar steps to Rooms 432 and 433 (shown in photographs 3 and 4).

You are on Hotel Room Corridors (Stirling Wing). Skip to the next section.

Hotel Room Corridors (Stirling Wing)

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• Circulation View
  • There are not doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet.
  • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are moderate to good.
• Signage View
  • Wayfinding signage is provided in corridors.
  • Wayfinding signage is clearly presented/easy to read.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • The hotel does not play background music in room corridors.
• Access View
  • There is step-free access throughout the majority of the building, via lift.
  • There is a slight ramp, with a handrail on the right going up, for access to the Stirling Wing on Level 1.
  • This ramp is located to the left as you enter via the Function entrance on Level 1, giving access to the Stirling Wing, including the staircase and lift, and bedrooms 140 to 171, 241 to 273 and 341 to 373.

You are on Accessible Room(s) (Room 241 - Level 2). Skip to the next section.

Accessible Room(s) (Room 241 - Level 2)

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• Accessible Room Information View
  • The details in this section relates to the accessible room(s) with a wet room/wheel in shower.
  • This type of accessible room is located on Level 2 of the Stirling Wing to the rear of the hotel.
  • There is step-free access to this type of accessible room.
  • All accessible rooms of this type have similar specifications.
  • The ensuite transfer space for the accessible rooms varies from left to right.
  • Guests do not need to open a door between the lift and the room(s).
  • The room surveyed has an adjoining room.
• Bedroom Features View
  • The accessible room surveyed is located on Level 2 of the Stirling Wing, to the rear of the hotel.
  • The accessible room surveyed at the time of the visit was Room 241.
  • There is step-free access to the accessible room surveyed.
  • There is numbered and written signage on or near the accessible room door.
  • The colour contrast between the external room door and wall is good.
  • The door is key card activated.
  • The fob/card reader height is 115cm.
  • The width of the door is 77cm.
  • There are lowered spy holes available.
  • The colour contrast between the internal room door and wall is poor.
  • The bed type is double.
  • The bed height is not adjustable.
  • The height of the bed is 63cm.
  • The measurement between the bed base and floor is 15cm.
  • The room does have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
  • The height of the desk is 67cm.
  • The desk is not height adjustable.
  • The desk knee recess has the recommended dimensions of 70cm (height) x 50cm (depth).
  • The room surveyed had an armchair and a height adjustable chair without armrests.
  • Alternative seating can be requested.
  • Wardrobes have been adapted to allow use from a seated position.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • Electric sockets are between 40cm and 100cm (4ft) from floor level.
  • Electric sockets are not accessible from the bed.
  • The window control type(s) for the room is a/are standard lever(s).
  • The window controls are not at a suitable height for a wheelchair user.
  • There is an emergency alarm in the room.
  • The emergency pull cord alarm in the room is within reach and fully functional.
  • There is a red flashing fire alarm beacon within the room.
  • The type of flooring is carpet.
  • The colour contrast between the room walls and floor is good.
  • The lighting levels in the room are moderate to good.
  • The bed was placed on raisers at the time of survey.
• Ensuite Facilities View
  • The colour contrast between the external ensuite door and wall is poor.
  • The ensuite door opens inwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the door to the ensuite is 77cm.
  • The door does not have a horizontal grab rail.
  • The colour contrast between the internal ensuite door and wall is poor.
  • The dimensions of the ensuite are 255cm x 196cm.
  • The ensuite does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The ensuite has not got a non-slip floor.
  • The colour contrast between the ensuite walls and floor is fair.
  • There is an emergency alarm within the ensuite.
  • The emergency pull cord alarm in the ensuite is out of reach (higher than 10cm (4") from floor).
  • There is a red flashing fire alarm beacon within the ensuite.
  • Disposal facilities are available.
  • There is a/are pedal bin disposal units.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf immediately next to or behind the toilet.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 79cm .
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser cannot be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 128cm .
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The lighting levels in the ensuite are moderate to good.
• Toilet Details View
  • The height of the toilet seat above floor level is 46cm.
  • The toilet seat colour contrast is poor.
  • The toilet has a cistern.
  • There is not a lateral transfer space.
  • There is a flush.
  • There is not a spatula type lever flush.
  • There is a dropdown rail.
  • The colour contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The colour contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
• Shower Details View
  • The ensuite has a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • Shower controls have clear markings to indicate hot and cold settings.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 48cm.
  • There is a/are wall-mounted grab rail(s) available for the shower.
  • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
  • There is a single vertical grab rail to assist standing users.
  • The colour contrast between the shower wall-mounted grab rails and wall is poor.
  • There is a separate shower chair with armrests that may be use as an alternative to the flip down seat.
    The sink blocks the transfer space for the toilet.

You are on Standard Room(s) (Room 242 - Level 2). Skip to the next section.

Standard Room(s) (Room 242 - Level 2)

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• Bedroom Features View
  • The room surveyed is located on Level 2 of the Stirling Wing, to the rear of the hotel.
  • The room surveyed at the time of the visit was Room 242.
  • There is step-free access to the room surveyed.
  • There is numbered and written signage on or near the room door.
  • The colour contrast between the external room door and wall is good.
  • The width of the door is 77cm.
  • The colour contrast between the internal room door and wall is poor.
  • The colour contrast between the room walls and floor is good.
  • The bed type is double or zip and link.
  • The height of the bed is 69cm.
  • The measurement between the bed base and floor is 20cm.
  • Light switches are not within 120cm (3ft 11in) from floor level.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels in the room are moderate to good.
• Ensuite Facilities View
  • The type of facilities within the ensuite include; a shower, a toilet, a wash basin and a bath.
  • The colour contrast between the external ensuite door and wall is poor.
  • The ensuite door opens inwards.
  • The width of the door to the ensuite is 66cm.
  • The colour contrast between the internal ensuite door and wall is poor.
  • There is not an emergency alarm within the ensuite.
  • There is not a red flashing fire alarm beacon within the ensuite.
  • The tap type is lever.
  • There is a mixer tap.
  • Wall-mounted grab rails are available for the bath.
  • The colour contrast between the grab rails and wall is good.
  • The colour contrast between the walls and floor in the ensuite is good.
  • The lighting levels in the ensuite are good.

You are on User Reviews. Skip to the next section.

User Reviews

• Check out reviews of this venue from disabled people on Euan’s Guide, the disabled access review website (opens new tab).