You are on Conference Facilities Summary. Skip to the next section.

Conference Facilities Summary

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• Related Access Guide(s) View
  • For the Hilton Brighton Metropole AccessAble access guide please click here (new tab)
  • For the LivingWell Health Club - Hilton Brighton Metropole AccessAble access guide please click here (new tab)
• Conference Facilities Information View
  • The conference facilities are located in the hotel and hotel extension.
  • Facilities include; conference rooms, standard toilets, accessible toilets, meeting rooms and conference halls.
  • There are 11 conference / meeting spaces.
  • There are 9 conference / meeting rooms.
  • A portable hearing assistance system is available on request.
  • Hilton Team Members are trained to use the hearing assistance system(s).
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The portable hearing loop is located within the main office.
  • The hearing assistance system was tested on 16/08/2019.
  • The hearing assistance system was working at the time of testing.

You are on Drop-Off Point / Pick Up Point. Skip to the next section.

Drop-Off Point / Pick Up Point

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• Drop-Off Point View
  • There is a designated drop-off point.
  • The drop-off point is not signposted/clearly marked.
  • The drop-off point is located on Kings Road.
  • The route from the drop-off point is accessible to a wheelchair user with assistance.

You are on Hotel Parking (Underground Car Park). Skip to the next section.

Hotel Parking (Underground Car Park)

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• Parking View
  • The hotel does have its own parking facilities.
  • The car park is located off St Margaret's Close.
  • The car park type is underground.
  • The car park does have a height restriction barrier.
  • The maximum height of the restriction barrier is 183cm.
  • The car park does have a barrier control system.
  • There is a touchscreen at the barrier.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is concrete.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 8 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 460cm.
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Hotel guests receive reduced parking fees on check-in.
    Guests with vehicles above the height restriction of 183cm will need to contact the hotel for advice on alternative car parks.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
• Paying View
  • There are parking charges for the car park.
  • Parking is not free for visitors of the venue.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • To see the parking charges please click here (opens new tab).
  • Payment machines are located in the car park and hotel lobby.
  • There is not a payment machine at a convenient height for wheelchair users, however payment can be made at reception.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is not clearly visible from the car park.
  • The route from the car park to the entrance is clearly signposted.
  • The surface on the approach to the entrance is concrete tiles and concrete.
  • There is not a road to cross between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 23m from the car park entrance.

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

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• Entrance View
  • This information is for the entrance located in the car park.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'DoubleTree by Hilton'.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is an intercom.
  • The height of the intercom is 155cm.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 99cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 90cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • If you require further assistance, there is a phone located at the exit barrier which will automatically connect you to reception.
• Ramp/Slope View
  • The ramp/slope is located on the path leading up to the entrance from the left.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the left going up the ramp.
  • The width of the ramp/slope is 95cm.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located to the left as you face the entrance.
  • There is/are 2 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are not between 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Outside Access (Main Entrance - Kings Road). Skip to the next section.

Outside Access (Main Entrance - Kings Road)

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• Entrance View
  • This information is for the entrance located at the front of the hotel, on Kings Road.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is an intercom.
  • The height of the intercom is 106cm.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is/are single width.
  • The width of the door opening is 88cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is also a revolving door next to this one.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 76cm.
  • There is also a third set of doors (76cm wide) to enter the hotel lobby.
    The revolving doors collapse down to 130cm wide for guests unable to manage the manual doors.
• Ramp/Slope View
  • The ramp/slope is located to the left as you face the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides of the ramp.
  • The width of the ramp/slope is 100cm.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the revolving door.
  • There is/are 5 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

You are on Approach (Queensbury Mews). Skip to the next section.

Approach (Queensbury Mews)

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• Approach View
  • The surface of the approach is tarmac and concrete tiles.
  • The approach surface is uneven in places.
  • There is step-free access on the approach.
• Ramp/Slope View
  • There is a slope with a very easy incline.
• Comments View
  • The pavement is very narrow and uneven in places and not suitable for a wheelchair user.
  • There is a dropped kerb leading up to the entrance from Queensbury Mews.

You are on Outside Access (Queensbury Mews Entrance). Skip to the next section.

Outside Access (Queensbury Mews Entrance)

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• Entrance View
  • This information is for the entrance located on Queensbury Mews.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'DoubleTree by Hilton Brighton Metropole'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 130cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 180cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • There is a slope with a very easy incline.
• Comments View
  • In the interest of security, these doors are locked between the hours of 22:00 and 06:00.
  • For access, please use the main hotel entrance on the seafront.

You are on Sandringham and Churchill Rooms, and Chartwell Meeting Room Information. Skip to the next section.

Sandringham and Churchill Rooms, and Chartwell Meeting Room Information

• The Conference and Events Rooms which are accessed from the hotel include Sandringham and Churchill on the ground floor, and Chartwell on the seventh floor.

You are on Event Room(s) / Space(s) (Sandringham Room - Ground Floor). Skip to the next section.

Event Room(s) / Space(s) (Sandringham Room - Ground Floor)

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• Access to the Room View
  • The room surveyed was the Sandringham Room.
  • The Sandringham Room is located on the ground floor, off the hotel lobby.
  • There is wayfinding signage for the room.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in upper and lower case lettering, but it is not clearly visible.
  • Hilton Team Members can provide assistance getting to the room(s)/space(s).
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 158cm.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is poor.
• Room Details View
  • There is a portable hearing assistance system available for the room.
  • The type of system is a portable loop (on request only).
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The colour contrast between the walls and floor is fair.
  • The lighting levels are adjustable.
  • The layout of the room may vary, depending on the event or function taking place.
    The Ambassador Room next door is similar and there is an interconnecting door between both rooms.

You are on Event Room(s) / Space(s) (Churchill Room - Ground Floor). Skip to the next section.

Event Room(s) / Space(s) (Churchill Room - Ground Floor)

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• Access to the Room View
  • The room surveyed was the Churchill Room.
  • The Churchill Room is located on the ground floor, in the hotel lobby.
  • There is wayfinding signage for the room.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in upper and lower case lettering, but it is not clearly visible.
  • Hilton Team Members can provide assistance getting to the room(s)/space(s).
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 146cm.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
• Room Details View
  • There is a portable hearing assistance system available for the room.
  • The type of system is a portable loop (on request only).
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are adjustable.
  • There is a touchscreen TV situated on the wall in this room.
    The height of the TV screen is between 115cm and 195cm.

You are on Other Floors (Lobby). Skip to the next section.

Other Floors (Lobby)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located towards the rear of the lobby.
  • The stairs are approximately 15m from the Kings Road Entrance.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are G, 1, 2, 3, 4, 5 and 6.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 14cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Lift (Lobby). Skip to the next section.

Lift (Lobby)

• There is a lift for public use.
• The lift is located on the left hand side of the lobby.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 5m from the Kings Road Entrance.
• There is 1 other lift in this location.
• The other lift has very similar/identical specifications.
• The lift is a standard lift.
• A Hilton Team Member does not need to be notified for use of the lift.
• The floors which are accessible by this lift are B, G, 1, 2, 3, 4, 5 and 6.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 90cm.
• The dimensions of the lift are 180cm x 98cm.
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.
• There is a/are similar lift(s) available.

You are on Step(s) (Chartwell - Sixth Floor Lobby - Hotel). Skip to the next section.

Step(s) (Chartwell - Sixth Floor Lobby - Hotel)

• There is a/are step(s) located on the sixth floor lift lobby of the hotel.
• The step(s) is/are used to access Chartwell.
• There is/are 15+ step(s).
• The step(s) is/are not clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The going of the step(s) is/are not between 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do not cover the flight of stairs throughout its length.
• Handrails are not easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are low to moderate.

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• Comments View
  • Chartwell can only be accessed via these steps.

You are on Event Room(s) / Space(s) (Chartwell - Seventh Floor - Hotel). Skip to the next section.

Event Room(s) / Space(s) (Chartwell - Seventh Floor - Hotel)

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• Access to the Room View
  • The room surveyed was Chartwell.
  • Chartwell is located on the seventh floor of the hotel.
  • There is wayfinding signage for the room.
  • There is not clear signage for the room(s) (on or near the door).
  • Hilton Team Members can provide assistance getting to the room(s)/space(s).
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is not step free access.
  • There are no doors at this entrance.
• Room Details View
  • There is a portable hearing assistance system available for the room.
  • The type of system is a portable loop (on request only).
  • There are no potential trip hazards within the room.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are adjustable.
  • Chartwell is a unique room situated at the top of the hotel, offering panoramic views over the Brighton coastline.
    The layout of the room may vary, depending on the event or function taking place.

You are on Standard Toilet(s) (Chartwell - Sixth Floor Lift Lobby). Skip to the next section.

Standard Toilet(s) (Chartwell - Sixth Floor Lift Lobby)

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• Toilet Facilities View
  • The female and male toilets are located on the sixth floor lift lobby.
  • There is step-free access into the toilet(s).
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 83cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are moderate to good.

You are on Oxford Hall, Cambridge Hall and Durham Hall Information. Skip to the next section.

Oxford Hall, Cambridge Hall and Durham Hall Information

• The Oxford Hall, Cambridge Hall and Durham Hall are located at the rear of the hotel in the extension.
• They are located on Level 0/First Floor.
• The Oxford Gallery is located on Level 1/Second Floor and overlooks the Oxford Hall.

You are on Other Floors (Oxford Hall, Cambridge Hall, Durham Hall and Oxford Gallery). Skip to the next section.

Other Floors (Oxford Hall, Cambridge Hall, Durham Hall and Oxford Gallery)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located at the rear of the lobby.
  • The stairs are approximately 25m from the Kings Road Entrance.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are Level -1 (Hotel Ground Floor), Level 0 (First Floor) and Level 1 (Second Floor).
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are low to moderate.
• Other Information View
  • The room(s) on the floors which are not accessible is/are the Oxford Gallery.

You are on Other Floors (Level 1 - Oxford Gallery). Skip to the next section.

Other Floors (Level 1 - Oxford Gallery)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located next to the lifts on Level 0 concourse.
  • The stairs are approximately 2m from the lift - conference / events.
  • The floors which are accessible by stairs are level 0 (First Floor) and Level 1 (Second Floor).
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are moderate to good.
• Other Information View
  • The room(s) on the floors which are not accessible is/are the Oxford Gallery.

You are on Lift (Oxford Hall, Cambridge Hall and Durham Hall). Skip to the next section.

Lift (Oxford Hall, Cambridge Hall and Durham Hall)

• There is a lift for public use.
• The lift is located at the rear of the ground floor, near the car park entrance.
• The lift is a standard lift.
• A Hilton Team Member does not need to be notified for use of the lift.
• The floors which are accessible by this lift are Level -1 (Hotel Ground Floor), Level 0 (First Floor) and Level 1 (Second Floor).
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 80cm.
• The dimensions of the lift are 110cm x 160cm.
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Event Room(s) / Space(s) (Oxford Hall / Cambridge Hall / Durham Hall - Level 0). Skip to the next section.

Event Room(s) / Space(s) (Oxford Hall / Cambridge Hall / Durham Hall - Level 0)

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• Access to the Room View
  • The halls surveyed were Oxford Hall, Cambridge Hall and Durham Hall.
  • Oxford Hall, Cambridge Hall and Durham Hall are located on level 0 of the conference / events area.
  • There is wayfinding signage for the halls.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in block capital lettering, that is clearly visible.
  • Hilton Team Members can provide assistance getting to the room(s)/space(s).
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 140cm.
  • The colour contrast between the external door and wall is poor.
  • The colour contrast between the internal door and wall is poor.
• Room Details View
  • There is a portable hearing assistance system available for the room.
  • The type of system is a portable loop (on request only).
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The colour contrast between the walls and floor is fair.
  • The lighting levels are varied.
  • All three rooms can be partitioned off separately or opened up for larger functions or events.
• Comments View
  • There is not a lift or ramp available to access the stage.

You are on Ramp(s) or Slope(s) (Accessible Toilet - Level 0 - Conference / Events Area). Skip to the next section.

Ramp(s) or Slope(s) (Accessible Toilet - Level 0 - Conference / Events Area)

• There is a ramp/slope located in front of the entrance.
• The ramp/slope is used to access the accessible toilet on level 0.
• The gradient of the ramp/slope is slight.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on the right going up.
• The lighting levels at the ramp/slope are moderate to good.

You are on Accessible Toilet(s) (Level 0 - Conference / Events Area - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Level 0 - Conference / Events Area - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on Level 0 concourse, opposite the entrances to Oxford Hall.
  • There is ramped/sloped access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 93cm.
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 200cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are low to moderate.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 82cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is poor.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a fixed horizontal rail without a padded backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 86cm.
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm.
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser cannot be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 128cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 100cm.
  • The contrast between the towel dispenser and the wall is fair.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 80cm.
  • The contrast between the hand dryer and the wall is fair.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 99cm.

You are on Standard Toilet(s) (Level 0 - Conference / Events Area). Skip to the next section.

Standard Toilet(s) (Level 0 - Conference / Events Area)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located on the level 0 concourse, opposite the entrance to Oxford Hall.
  • There is step-free access into the toilet(s).
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 87cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.

You are on Viscount, Clarence, Lancaster and Norfolk Suites Information. Skip to the next section.

Viscount, Clarence, Lancaster and Norfolk Suites Information

• The Viscount, Clarence, Lancaster and Norfolk Suites are located at the rear of the hotel. They are accessed by a separate conference entrance located on Canon Place.

You are on Outside Access (Viscount Entrance - Cannon Place). Skip to the next section.

Outside Access (Viscount Entrance - Cannon Place)

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• Entrance View
  • This information is for the entrance located on Cannon Place.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 150cm.
  • There is a Hilton Team Member available for assistance at this entrance.
  • This entrance is only used for certain events or to let wheelchair users in.
• Ramp/Slope View
  • There is a slope with a very easy incline.

You are on Event Room(s) / Space(s) (Viscount Room). Skip to the next section.

Event Room(s) / Space(s) (Viscount Room)

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• Access to the Room View
  • The room surveyed was Viscount Room.
  • Viscount Room is located ground floor of the conference / events area.
  • There is wayfinding signage for the room.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in block capital lettering, that is clearly visible.
  • Hilton Team Members can provide assistance getting to the room(s)/space(s).
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 160cm.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
• Room Details View
  • There is a portable hearing assistance system available for the room.
  • The type of system is a portable loop (on request only).
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are good.
  • The layout of the room may vary, depending on the event or function taking place.
  • The Lancaster and Norfolk Rooms were occupied at time of surveying and are similar to the Clarence Room.

You are on Event Room(s) / Space(s) (Clarence Suite). Skip to the next section.

Event Room(s) / Space(s) (Clarence Suite)

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• Access to the Room View
  • The space surveyed was Clarence Suite.
  • Clarence Suite is located on ground level of the conference / events area.
  • There is wayfinding signage for the space.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in block capital lettering, that is clearly visible.
  • Hilton Team Members can provide assistance getting to the room(s)/space(s).
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 160cm.
  • The colour contrast between the external door and wall is poor.
  • The colour contrast between the internal door and wall is poor.
• Room Details View
  • There is a portable hearing assistance system available for the room.
  • The type of system is a portable loop (on request only).
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The colour contrast between the walls and floor is fair.
  • The lighting levels are adjustable.
  • This room was originally a church.

You are on Lift (Viscount Lifts). Skip to the next section.

Lift (Viscount Lifts)

• There is a lift for public use.
• The lift is located beyond the Viscount entrance.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 9m from the Viscount entrance.
• There is 1 other lift in this location.
• The other lift has very similar/identical specifications.
• The lift is a standard lift.
• The floors which are accessible by this lift are Lower Ground, Ground and Level 1.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 108cm.
• The dimensions of the lift are 129cm x 200cm.
• There are no separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Accessible Toilet(s) (Viscount Corridor). Skip to the next section.

Accessible Toilet(s) (Viscount Corridor)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located in the Viscount corridor.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is fair.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 85cm.
  • The contrast between the internal door and wall is poor.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 155cm x 214cm.
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 80cm from floor level.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 89cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is good.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is poor.
  • The contrast between the walls and floor is fair.
  • There is an emergency alarm .
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are pedal bin and sanitary disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 156cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 49cm.
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser can be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 130cm .
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 105cm.
  • The contrast between the towel dispenser and the wall is fair.
  • There is not a hand dryer.

You are on Standard Toilet(s) (Viscount Corridor). Skip to the next section.

Standard Toilet(s) (Viscount Corridor)

• Standard toilet facilities are not available.

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• Toilet Facilities View
  • The female and male toilets are located in the Viscount corridor.
  • There is step-free access into the toilet(s).
  • The colour contrast between the external toilet door(s) and wall(s) is fair.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.