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LivingWell Health Club - Doubletree Brighton Metropole

Kings Road, Brighton, BN1 2FU

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Access Guide

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Spa/Leisure Facilities Summary

Drop-Off Point / Pick Up Point

  • Drop-Off Point View
    • There is a designated drop-off point.
    • The drop-off point is not signposted/clearly marked.
    • The drop-off point is located on Kings Road.
    • The route from the drop-off point is accessible to a wheelchair user with assistance.

Hotel Parking (Underground Car Park)

  • Parking View
    • The hotel does have its own parking facilities.
    • The car park is located off St Margaret's Close.
    • The car park type is underground.
    • The car park does have a height restriction barrier.
    • The maximum height of the restriction barrier is 183cm.
    • The car park does have a barrier control system.
    • There is a touchscreen at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is concrete.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 8 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 460cm.
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • Hotel guests receive reduced parking fees on check-in.
      Guests with vehicles above the height restriction of 183cm will need to contact the hotel for advice on alternative car parks.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Paying View
    • There are parking charges for the car park.
    • Parking is not free for visitors of the venue.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park.
    • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • To see the parking charges please click here (opens new tab).
    • Payment machines are located in the car park and hotel lobby.
    • There is not a payment machine at a convenient height for wheelchair users, however payment can be made at reception.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The entrance is not clearly visible from the car park.
    • The route from the car park to the entrance is clearly signposted.
    • The surface on the approach to the entrance is concrete tiles and concrete.
    • There is not a road to cross between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 23m from the car park entrance.

Outside Access (Car Park Entrance)

  • Entrance View
    • This information is for the entrance located in the car park.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'DoubleTree by Hilton'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is an intercom.
    • The height of the intercom is 155cm.
    • The main door(s) open(s) automatically (towards you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 99cm from floor level.
    • The door(s) is/are single width.
    • The width of the door opening is 90cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • If you require further assistance, there is a phone located at the exit barrier which will automatically connect you to reception.
  • Ramp/Slope View
    • The ramp/slope is located on the path leading up to the entrance from the left.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up the ramp.
    • The width of the ramp/slope is 95cm.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located to the left as you face the entrance.
    • There is/are 2 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are not between 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).

Getting Help and Assistance

  • There is a Hilton Team Member available for help and assistance.
  • There is not a Hilton Team Member trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • The alternative formats documents can be provided in include; large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.

Outside Access (Main Entrance - Kings Road)

  • Entrance View
    • This information is for the entrance located at the front of the hotel, on Kings Road.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is an intercom.
    • The height of the intercom is 106cm.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is/are single width.
    • The width of the door opening is 88cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is also a revolving door next to this one.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 76cm.
    • There is also a third set of doors (76cm wide) to enter the hotel lobby.
      The revolving doors collapse down to 130cm wide for guests unable to manage the manual doors.
  • Ramp/Slope View
    • The ramp/slope is located to the left as you face the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides of the ramp.
    • The width of the ramp/slope is 100cm.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in front of the revolving door.
    • There is/are 5 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Approach (Queensbury Mews)

  • Approach View
    • The surface of the approach is tarmac and concrete tiles.
    • The approach surface is uneven in places.
    • There is step-free access on the approach.
  • Ramp/Slope View
    • There is a slope with a very easy incline.
  • Comments View
    • The pavement is very narrow and uneven in places and not suitable for a wheelchair user.
    • There is a dropped kerb leading up to the entrance from Queensbury Mews.

Outside Access (Queensbury Mews Entrance)

  • Entrance View
    • This information is for the entrance located on Queensbury Mews.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'DoubleTree by Hilton Brighton Metropole'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 130cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 180cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • There is a slope with a very easy incline.
  • Comments View
    • In the interest of security, these doors are locked between the hours of 22:00 and 06:00.
    • For access, please use the main hotel entrance on the seafront.

Step(s) (Lobby to LivingWell)

  • There is a/are step(s) located off the hotel lobby.
  • The step(s) is/are used to access LivingWell Health Club.
  • There is/are 15+ step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.

Shared Section (Lift (Lobby))

Opening Times

Entrance (LivingWell Health Club)

  • Entrance View
    • This information is for the entrance located in the basement of the hotel.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 92cm.
    • There is a slope with a very easy incline.

Reception

  • Reception View
    • The reception point is located ahead and to the right as you enter LivingWell.
    • Clear signage for the reception area/desk is not visible from the lift.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 82cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • Seats are available for guests at reception.
    • Clipboards can be provided to anyone who is unable to use the desk.
    • There is a hearing assistance system.
    • The type of system is a portable loop (on request only).
    • The type of flooring in the reception area is vinyl.

Standard Toilet(s) (Female - Reception Area)

  • Standard toilet facilities are not available.
  • Toilet Facilities View
    • The female toilet is located to the right as you pass reception.
    • There is step-free access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is poor.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 88cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.

Step(s) (Changing Area)

  • There is a/are step(s) located in the corridor leading to the changing area.
  • The step(s) is/are used to access the changing area.
  • There is/are 3 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.

Changing Area (Female)

  • Changing Area View
    • There is a/are changing area(s) available.
    • The changing area that was surveyed is located at the rear of the swimming pool.
    • The changing area is approximately 27m from reception.
    • There is stepped access to the changing area.
    • The facilities available within the changing area include; baby change facilities, standard toilets, standard showers and standard changing rooms/cubicles.
    • This is a female changing area.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 69cm.
    • The type of flooring in the changing area is tiles.
    • There is a red flashing fire alarm beacon within the changing area.
    • The changing area is open plan with bench seating.
    • There are lockers within the changing area.
    • There is a/are locker(s) within reach for a wheelchair user.
    • There is not a water dispenser available.
    • The lighting levels in the changing area are moderate to good.
  • Shower Facilities View
    • Shower facilities are available.
    • There is step-free access to the shower facilities.
    • The shower head height(s) is/are adjustable.
    • The shower control type(s) is/are twist/turn.
  • Toilet Facilities View
    • Toilet facilities are available.
    • There is step-free access to the toilet(s).
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin(s) tap type is lever.
    • The lighting levels in the toilet(s) are good.
  • Baby Changing Facilities View
    • Baby changing facilities are available.
    • Baby changing facilities are located in the changing area.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 92cm.

Changing Area (Male)

  • Changing Area View
    • There is a/are changing area(s) available.
    • The changing area that was surveyed is located at the rear of the swimming pool.
    • The changing area is approximately 27m from reception.
    • There is stepped access to the changing area.
    • The facilities available within the changing area include; standard changing rooms/cubicles, standard showers, standard toilets and baby change facilities.
    • This is a male changing area.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 68cm.
    • The type of flooring in the changing area is tiles.
    • There is a red flashing fire alarm beacon within the changing area.
    • The changing area is open plan with bench seating.
    • There are lockers within the changing area.
    • There is a/are locker(s) within reach for a wheelchair user.
    • There is not a water dispenser available.
    • The lighting levels in the changing area are good.
  • Shower Facilities View
    • Shower facilities are available.
    • There is step-free access to the shower facilities.
    • The shower head height(s) is/are adjustable.
    • The shower control type(s) is/are twist/turn.
  • Toilet Facilities View
    • Toilet facilities are available.
    • There is step-free access to the toilet(s).
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin(s) tap type is lever.
    • The lighting levels in the toilet(s) are good.
  • Baby Changing Facilities View
    • Baby changing facilities are available.
    • Baby changing facilities are located in the standard toilet(s).
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 87cm.

Accessible Changing Room

  • Location and Access View
    • This accessible changing room is located to the right as you pass reception.
    • There is step-free access to the accessible changing room.
    • This is a shared changing room.
    • A key is not required for the accessible changing room.
    • There is pictorial and written text signage on or near the accessible changing room door.
    • The contrast between the external door and wall is poor.
    • The door opens inwards.
    • The door may be difficult to open.
    • The door is locked by a twist lock.
    • The width of the door opening is 90cm.
    • The contrast between the internal door and wall is poor.
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible changing room are 127cm x 226cm.
  • Toilet Features View
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush, however it is not on the transfer side.
    • There is not spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is fair.
    • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is poor.
    • The contrast between the walls and floor is good.
    • There is not an emergency alarm.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary, nappy/incontinence items bin and general waste (with lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 129cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a colostomy bag shelf next to the toilet.
    • The colostomy bag shelf is at a height of 74cm.
    • The toilet has a wall which acts as a backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 40cm.
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is fair.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser cannot be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 102cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 110cm.
    • The contrast between the towel dispenser and the wall is fair.
    • There is not a hand dryer.
  • Accessible Shower View
    • The shower does have an unobstructed minimum 150cm x 150cm turning space.
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head can be placed between 105cm and 185cm when mounted.
    • There is a flip-down/tip-up seat for the shower.
    • The seat/chair is not height adjustable.
    • The height of the flip-down/tip-up or fixed seat is 48cm.
    • Horizontal and/or dropdown rails are available on both sides of the shower seat.
    • The colour contrast between the shower rails and wall is poor.
    • There is a vertical grab rail for the shower.
    • The colour contrast between the vertical grab rail(s) for the shower and wall is poor.
    • There is an emergency alarm for the shower.
    • The emergency pull cord alarm is fully functional.
  • Other Facilities View
    • There is a dry seat for changing.
    • There is not a locker within the accessible changing room.
    • Baby changing facilities are located within the accessible changing room.
    • There is a flip down baby change table available.
    • The height of the baby change table is 110cm.
  • Comments View
    • There is a portable shower chair or stool.
    • The door into the toilet area opens outwards and is 90cm wide.

Ramp(s) or Slope(s) (Fitness Suite)

  • There is a ramp/slope located immediately beyond the fitness suite entrance.
  • The ramp/slope is used to access fitness suite.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 100cm.
  • The lighting levels at the ramp/slope are moderate to good.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is situated in the hotel .
    • The fitness suite is located in the basement.
    • The fitness suite can be used by members or guests.
    • The fitness suite is staffed at specific times.
    • The fitness suite is staffed if guests or members book a personal trainer.
    • There are surveillance cameras in the fitness suite.
    • There is step free access to the fitness suite.
    • The door is manual.
    • The door opening width is 90cm.
  • Fitness Suite Information View
    • Hilton Team Members receive training in assisting disabled people.
    • There is not clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
    • Equipment suitable for mobility or sensory impaired users includes; cable resistance machines, arm cycles and free weights.
    • The type of flooring in the fitness suite is vinyl.
    • There is a hearing assistance system.
    • The type of system is a portable loop (on request only).

Step(s) (Standard Changing Areas to Swimming Pool, Hot Tub and Sauna)

  • There is a/are step(s) located leading from the Female and Male changing areas.
  • The step(s) is/are used to access the Swimming Pool, Hot Tub and Sauna.
  • There is/are 3 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 19cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.

Swimming Pool

  • The swimming pool is situated in the hotel .
  • The swimming pool can be used by members or guests.
  • There is not a lifeguard for the swimming pool.
  • There is not a ramped entrance into the water.
  • There are steps into the swimming pool.
  • There are 4 steps.
  • There is a/are handrail(s) at the step(s).
  • There is a hoist for wheelchair users to access the water.
  • The hoist is manual.
  • There is a ladder type entrance into the water.
  • There is not a wet side chair available.
  • Seating around the pool includes; chairs with armrests.
  • There is an emergency alarm at poolside.
  • There is a hot tub in the swimming pool area.
  • There are steps for access to the hot tub.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going down.
  • There is not a hoist for wheelchair users to access the hot tub.
  • The swimming pool push alarms are 154cm high.

Sauna

  • There is step free access to the sauna.
  • The door opens towards you (pull).
  • The width of the door opening is 60cm.
  • The sauna does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The sauna has bench seating.
  • There is an emergency alarm in the sauna.

Steam Room

  • There is step free access to the steam room.
  • The door opens towards you (pull).
  • The width of the door opening is 84cm.
  • The steam room does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The steam room has bench seating.
  • There is an emergency alarm in the steam room.