You are on Hotel Summary. Skip to the next section.

Hotel Summary

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• Getting to the Hotel View
  • For information on how to get to the hotel (new tab) - click here.
• Hotel Information View
  • The hotel has its own parking facilities.
  • There is a designated drop off point.
  • The hotel has 158 rooms in total.
  • There is an/are accessible room(s) within the hotel.
  • The hotel has 3 accessible room(s) with accessible ensuite facilities.
  • There is/are 3 accessible room(s) with a wet room/wheel in shower.
  • There is not an/are not adjoining room(s) available for the accessible room(s).
  • There is not an/are not adjoining room(s) available for the standard room(s).
  • There is an/are annexe building(s) next to the hotel.
  • There is not an/are not accessible room(s) within the annexe building(s).
  • The restaurant/bar facilities in this hotel include; The Mediterranean Grill and The Lounge Bar.
  • Accessible toilet facilities are available.
• Additional Accessibility Aids View
  • Panic alarms are not available on request.
  • Vibrating pillows alarms are available on request.
  • Bed raisers are available on request.
  • Bath steps are available on request.
  • Bath seats are available on request.
  • Bath mats are available on request.
  • Raised toilet seats are available on request.
  • Portable hoists are not available on request.
• Conference and Meeting Facilities View
  • Conference/meeting facilities are available.
  • The conference/meeting facilities are located on the ground floor of the hotel.
  • For the Hilton Cobham - Conference and Events AccessAble access guide please click here (new tab).
• Spa and Leisure Facilities View
  • The hotel has; a fitness suite.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For the Accessibility Pack please click here (new tab).
• There is a Hilton Team Member available for help and assistance.
• There is not a Hilton Team Member trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• The alternative formats documents can be provided in include; large print on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• The mobility aids available include wheelchairs, shower chairs and walking sticks.

You are on Hotel Parking. Skip to the next section.

Hotel Parking

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• Parking View
  • The hotel does have its own parking facilities.
  • The car park is located in front of the hotel.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 3 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 460cm.
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
  • There is an additional car park for visitors.
  • The additional car park is on the right, as you pass the Seven Hills restaurant.
    There are 2 Electric Vehicle Charging Points located in car park, operated by Polar, offering 50kw charging.
• Paying View
  • There are parking charges for the car park.
  • Parking is not free for visitors of the venue.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and at the payment machines in the building.
  • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located inside the building.
  • Payment machines are located in reception area.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac and concrete tiles.
  • There is not a road to cross between the car park and the entrance.
  • There is no tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 24m from the hotel entrance.
  • Assistance may be required because there is/are slopes/ramps.
• Comments View
  • Parking us free for 3 hours fir health club and restaurant guests.

You are on Drop-Off Point / Pick Up Point. Skip to the next section.

Drop-Off Point / Pick Up Point

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• Drop-Off Point View
  • There is a designated drop-off point.
  • The drop-off point is not signposted/clearly marked.
  • The drop-off point is located in front of the hotel entrance.
  • The route from the drop-off point is accessible to a wheelchair user unaided.

You are on Outside Access (Hotel Entrance). Skip to the next section.

Outside Access (Hotel Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the hotel, off the main car park.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Hilton@Cobham'.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
  • There is a Hilton Team Member available for assistance at this entrance.
• Ramp/Slope View
  • The ramp/slope is located to the right as you face the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up the ramp.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Lobby. Skip to the next section.

Lobby

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• Circulation View
  • The type of flooring in the lobby is carpet and tiles.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Seating in the lobby includes; sofas and armchairs.
  • The lighting levels are moderate to good.
• Signage View
  • Wayfinding signage is provided.
  • Wayfinding signage is clearly presented/easy to read.
  • Dementia friendly signage is not provided.
• Audio View
  • This lobby does play background music in public areas.
  • Music is played in the lobby area.
• Comments View
  • Stools are also available.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located on the right of the lobby.
  • The reception point is approximately 4m from the hotel entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • Seats are available for guests at reception.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • The hearing assistance system is located at the end of the reception desk, on the right.
  • Hilton Team Members are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 12/03/2020.
  • The hearing assistance system was working at the time of testing.
  • The type of flooring in the reception area is carpet and tiles.
• Comments View
  • The payment machine for parking is located in the reception lobby area opposite the desk.

You are on Outside Access (Seven Hills Restaurant Entrance). Skip to the next section.

Outside Access (Seven Hills Restaurant Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the restaurant, off the hotel car park.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Seven Hills'.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 95cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located on the path leading to the entrance.
  • The gradient of the ramp/slope is slight.

You are on Eating and Drinking (Seven Hills). Skip to the next section.

Eating and Drinking (Seven Hills)

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• Location and Access View
  • The following information is for the restaurant/bar.
  • There is ramped/sloped access to the restaurant/bar.
  • For access there is a single manual door which may be difficult to open.
• Service and Menus View
  • Tables can be booked in advance.
  • There is full table service and a bar where food and drink can be ordered.
  • Hilton Team Members can bring food and/or drinks to tables.
  • Menu types include; large print menus and handheld menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Hilton Team Members can read menus to customers if requested.
  • The type of food served here is a modern bar menu.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times, the volume can be adjusted if requested.
  • There is not a hearing assistance system.
  • There is a portable card machine available for payment.
• Service Counter(s) View
  • The height of the counter is 114cm.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is wood and laminate.
  • The lighting levels are moderate to good.
  • Lighting levels can be adjusted by a Hilton Team Member upon request.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 75cm.
  • The surface height of the lowest table is 53cm.
  • The surface height of the highest table is 88cm.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • There are also coffee tables, armchairs, sofas, booths and high stools.
  • The type of flooring in this area is tiles and wood.
  • The lighting levels are low to moderate.
  • Lighting levels can be adjusted by a Hilton Team Member upon request.
  • Lighting levels may be lower in the evening.
  • Internal restaurant reception counter is 90cm high Breakfast is served in the restaurant for hotel guests every morning.

You are on Outside Access (To External Dining Area and Patio). Skip to the next section.

Outside Access (To External Dining Area and Patio)

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• Entrance View
  • This information is for the entrance located to the left of the restaurant bar.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a bell/buzzer.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 184cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located just beyond the doorway.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp/slope is 135cm.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located at the exit doors to external dining at rear of bar.
  • There is/are 1 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Outdoor Seating (Seven Hills Restaurant). Skip to the next section.

Outdoor Seating (Seven Hills Restaurant)

• The outdoor seating is located at the rear of Seven Hills restaurant.
• There is ramped/sloped access to the outdoor seating.
• The standard height for the underside of dining tables is 70cm.
• There are also armchairs, bench seats and picnic benches.
• No chairs are permanently fixed.
• Some tables are permanently fixed.
• Some chairs have armrests on both sides.
• The type of flooring in this area is grass and concrete tiles.

You are on Accessible Room(s) (Double Bed - Accessible Room 102). Skip to the next section.

Accessible Room(s) (Double Bed - Accessible Room 102)

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• Accessible Room Information View
  • The details in this section relates to the accessible room(s) with a wet room/wheel in shower.
  • This type of accessible room is located on the ground floor.
  • There is step-free access to this type of accessible room.
  • All accessible rooms of this type have similar specifications.
  • The ensuite transfer space for the accessible rooms varies from left to right.
  • Guests do not need to open a door between the entrance and the room(s).
  • The room surveyed does not have an adjoining room.
• Bedroom Features View
  • The accessible room surveyed is located on the ground floor, in the corridor opposite the reception desk.
  • The accessible room surveyed at the time of the visit was Room 102.
  • There is step-free access to the accessible room surveyed.
  • There is numbered signage on or near the accessible room door.
  • The colour contrast between the external room door and wall is good.
  • The door is key card activated.
  • The fob/card reader height is 94cm.
  • The width of the door is 74cm.
  • There are lowered spy holes available.
  • The colour contrast between the internal room door and wall is poor.
  • The bed type is double.
  • The bed height is not adjustable.
  • The height of the bed is 72cm.
  • The measurement between the bed base and floor is 5cm (2in).
  • The bed is not moveable.
  • The room does have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
  • The room surveyed had a desk chair without armrests.
  • Alternative seating can be requested.
  • Wardrobes have been adapted to allow use from a seated position.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • Electric sockets are between 40cm and 100cm (4ft) from floor level.
  • Electric sockets are accessible from the bed.
  • The window control type(s) for the room is a/are extended lever(s).
  • The window controls are not at a suitable height for a wheelchair user.
  • There is an emergency alarm in the room.
  • The emergency pull cord alarm in the room is within reach and fully functional.
  • There is not a red flashing fire alarm beacon within the room.
  • The type of flooring is carpet.
  • The colour contrast between the room walls and floor is good.
  • The lighting levels in the room are low to moderate.
• Ensuite Facilities View
  • The colour contrast between the external ensuite door and wall is poor.
  • The ensuite door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the door to the ensuite is 88cm.
  • The door has a horizontal grab rail.
  • The colour contrast between the internal ensuite door and wall is good.
  • The dimensions of the ensuite are 165cm x 217cm.
  • The ensuite does have an unobstructed minimum turning space of 150cm x 150cm.
  • The ensuite has a non-slip floor.
  • The colour contrast between the ensuite walls and floor is fair.
  • There is an emergency alarm within the ensuite.
  • The emergency pull cord alarm in the ensuite is within reach and fully functional.
  • There is not a red flashing fire alarm beacon within the ensuite.
  • Disposal facilities are available.
  • There is a/are pedal bin disposal units.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf immediately next to or behind the toilet.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm.
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is not a wall fixed soap dispenser.
  • There is a bar of soap available.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The lighting levels in the ensuite are good.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat colour contrast is poor.
  • The toilet has a lid.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 72cm.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The colour contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 50cm.
• Bath Details View
  • The shower control type is twist/turn.
• Shower Details View
  • The ensuite has a wheel in shower.
  • The shower head is height adjustable.
  • The adjustable shower head can be placed between 105cm and 185cm when mounted.
  • The shower control type is twist/turn.
  • Shower controls do not have clear markings to indicate hot and cold settings.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 51cm.
  • There is a/are wall-mounted grab rail(s) available for the shower.
  • Horizontal and/or dropdown rails are available on both sides of the shower seat.
  • There is a single vertical grab rail to assist standing users.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the shower dropdown rail(s) and wall is/are good.
  • There is an option for a lowered rail within the wardrobes in the accessible rooms. This option must be requested at check in The safes in the accessible rooms are lowered to allow access for wheelchair users.

You are on Accessible Room(s) (Double Bed - Accessible Room 109). Skip to the next section.

Accessible Room(s) (Double Bed - Accessible Room 109)

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• Accessible Room Information View
  • The details in this section relates to the accessible room(s) with a wet room/wheel in shower.
  • This type of accessible room is located on the ground floor.
  • There is step-free access to this type of accessible room.
  • All accessible rooms of this type have similar specifications.
  • The ensuite transfer space for the accessible rooms varies from left to right.
  • Guests do not need to open a door between the entrance and the room(s).
  • The room surveyed does not have an adjoining room.
• Bedroom Features View
  • The accessible room surveyed is located on the ground floor, in the corridor opposite the reception desk.
  • The accessible room surveyed at the time of the visit was Room 109.
  • There is step-free access to the accessible room surveyed.
  • There is numbered signage on or near the accessible room door.
  • The colour contrast between the external room door and wall is good.
  • The door is key card activated.
  • The fob/card reader height is 94cm.
  • The width of the door is 77cm.
  • There are lowered spy holes available.
  • The colour contrast between the internal room door and wall is poor.
  • The bed type is double.
  • The bed height is not adjustable.
  • The height of the bed is 66cm.
  • The measurement between the bed base and floor is 5cm (2in).
  • The bed is moveable.
  • The room does have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
  • The room surveyed had a desk chair without armrests.
  • Alternative seating can be requested.
  • Wardrobes have not been adapted to allow use from a seated position.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • Electric sockets are between 40cm and 100cm (4ft) from floor level.
  • Electric sockets are accessible from the bed.
  • The window control type(s) for the room is a/are extended lever(s).
  • The window controls are at a suitable height for a wheelchair user.
  • There is an emergency alarm in the room.
  • The emergency pull cord alarm in the room is out of reach (higher than 10cm (4") from floor).
  • There is not a red flashing fire alarm beacon within the room.
  • The type of flooring is carpet.
  • The colour contrast between the room walls and floor is good.
  • The lighting levels in the room are low to moderate.
• Ensuite Facilities View
  • The colour contrast between the external ensuite door and wall is poor.
  • The ensuite door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the door to the ensuite is 85cm.
  • The door has a horizontal grab rail.
  • The colour contrast between the internal ensuite door and wall is good.
  • The dimensions of the ensuite are 170cm x 217cm.
  • The ensuite does have an unobstructed minimum turning space of 150cm x 150cm.
  • The ensuite has a non-slip floor.
  • The colour contrast between the ensuite walls and floor is fair.
  • There is an emergency alarm within the ensuite.
  • The emergency pull cord alarm in the ensuite is out of reach (higher than 10cm (4") from floor).
  • There is not a red flashing fire alarm beacon within the ensuite.
  • Disposal facilities are available.
  • There is a/are pedal bin disposal units.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf immediately next to or behind the toilet.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm.
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is not a wall fixed soap dispenser.
  • There is a bar of soap available.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The lighting levels in the ensuite are good.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat colour contrast is poor.
  • The toilet has a lid.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 70cm.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The colour contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 50cm.
• Shower Details View
  • The ensuite has a wheel in shower.
  • The shower head is height adjustable.
  • The adjustable shower head cannot be placed between 105cm and 185cm when mounted.
  • The shower control type is twist/turn.
  • Shower controls have clear markings to indicate hot and cold settings.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 51cm.
  • There is a/are wall-mounted grab rail(s) available for the shower.
  • Horizontal and/or dropdown rails are available on both sides of the shower seat.
  • There is a single vertical grab rail to assist standing users.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the shower dropdown rail(s) and wall is/are good.
  • There is an option for a lowered rail within the wardrobes in the accessible rooms. This option must be requested at check in The safes in the accessible rooms are lowered to allow access for wheelchair users.

You are on Accessible Room(s) (Double Bed - Accessible Room 110). Skip to the next section.

Accessible Room(s) (Double Bed - Accessible Room 110)

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• Accessible Room Information View
  • The details in this section relates to the accessible room(s) with a wet room/wheel in shower.
  • This type of accessible room is located on the ground floor.
  • There is step-free access to this type of accessible room.
  • All accessible rooms of this type have similar specifications.
  • The ensuite transfer space for the accessible rooms varies from left to right.
  • Guests do not need to open a door between the entrance and the room(s).
  • The room surveyed does not have an adjoining room.
• Bedroom Features View
  • The accessible room surveyed is located on the ground floor, in the corridor opposite the reception desk.
  • The accessible room surveyed at the time of the visit was Room 110.
  • There is step-free access to the accessible room surveyed.
  • There is numbered signage on or near the accessible room door.
  • The colour contrast between the external room door and wall is good.
  • The door is key card activated.
  • The fob/card reader height is 96cm.
  • The width of the door is 84cm.
  • There are lowered spy holes available.
  • The colour contrast between the internal room door and wall is poor.
  • The bed type is double.
  • The bed height is not adjustable.
  • The height of the bed is 65cm.
  • The measurement between the bed base and floor is 5cm (2in).
  • The bed is not moveable.
  • The room does have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
  • The room surveyed had a desk chair without armrests.
  • Alternative seating can be requested.
  • Wardrobes have not been adapted to allow use from a seated position.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • Electric sockets are between 40cm and 100cm (4ft) from floor level.
  • Electric sockets are accessible from the bed.
  • The window control type(s) for the room is a/are extended lever(s).
  • The window controls are at a suitable height for a wheelchair user.
  • There is an emergency alarm in the room.
  • The emergency pull cord alarm in the room is out of reach (higher than 10cm (4") from floor).
  • There is not a red flashing fire alarm beacon within the room.
  • The type of flooring is carpet.
  • The colour contrast between the room walls and floor is good.
  • The lighting levels in the room are low to moderate.
• Ensuite Facilities View
  • The colour contrast between the external ensuite door and wall is fair.
  • The ensuite door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the door to the ensuite is 85cm.
  • The door has a horizontal grab rail.
  • The colour contrast between the internal ensuite door and wall is good.
  • The dimensions of the ensuite are 165cm x 215cm.
  • The ensuite does have an unobstructed minimum turning space of 150cm x 150cm.
  • The ensuite has a non-slip floor.
  • The colour contrast between the ensuite walls and floor is fair.
  • There is an emergency alarm within the ensuite.
  • The emergency pull cord alarm in the ensuite is within reach and fully functional.
  • There is not a red flashing fire alarm beacon within the ensuite.
  • Disposal facilities are available.
  • There is a/are pedal bin disposal units.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf immediately next to or behind the toilet.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm.
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is not a wall fixed soap dispenser.
  • There is a bar of soap available.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The lighting levels in the ensuite are good.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat colour contrast is poor.
  • The toilet has a lid.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 67cm.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The colour contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 50cm.
• Shower Details View
  • The ensuite has a wheel in shower.
  • The shower head is height adjustable.
  • The adjustable shower head cannot be placed between 105cm and 185cm when mounted.
  • The shower control type is twist/turn.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 53cm.
  • There is a/are wall-mounted grab rail(s) available for the shower.
  • Horizontal and/or dropdown rails are available on both sides of the shower seat.
  • There is a single vertical grab rail to assist standing users.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the shower dropdown rail(s) and wall is/are good.
  • There is an option for a lowered rail within the wardrobes in the accessible rooms. This option must be requested at check in The safes in the accessible rooms are lowered to allow access for wheelchair users.

You are on Accessible Toilet(s) (Ground Floor - Right Transfer). Skip to the next section.

Accessible Toilet(s) (Ground Floor - Right Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located in the corridor opposite the hotel reception desk.
  • This accessible toilet is approximately 32m from the hotel entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 87cm.
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 152cm x 200cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 74cm.
  • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary, nappy/incontinence items bin and pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 120cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a colostomy bag shelf next to the toilet.
  • The colostomy bag shelf is at a height of 101cm.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is located where it is reachable.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 85cm.
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser can be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 97cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 110cm.
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 105cm.

You are on Ramp(s) / Slope(s) and Step(s) (Seven Hills Restaurant - Wisley Rooms - St Georges Suite - Foxhills Room - Standard Toilets). Skip to the next section.

Ramp(s) / Slope(s) and Step(s) (Seven Hills Restaurant - Wisley Rooms - St Georges Suite - Foxhills Room - Standard Toilets)

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• Ramp / Slope View
  • There is a ramp/slope located In the corridor, opposite the hotel reception desk.
  • The ramp/slope is used to access Seven Hills restaurant, Wisley Rooms, St Georges Suite, Foxhills Room and standard toilets.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the left going up.
  • The width of the ramp/slope is 104cm.
  • The lighting levels at the ramp/slope are moderate to good.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • There is a/are step(s) located next to the ramp.
  • The step(s) is/are used to access Mediterranean Grill, Wisley Rooms, St Georges Suite, Foxhills Room and standard toilets.
  • There is/are 2 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.

You are on Standard Toilet(s) (Ground Floor - Left Corridor). Skip to the next section.

Standard Toilet(s) (Ground Floor - Left Corridor)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located in the corridor opposite the hotel reception desk.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 13m from the hotel entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 84cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.

You are on Standard Toilet(s) (Ground Floor - Right Corridor). Skip to the next section.

Standard Toilet(s) (Ground Floor - Right Corridor)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located in the corridor to the right after reception.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 15m from the hotel entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 98cm.
  • The wash basin(s) tap type is lever.
  • Lighting levels are moderate to good.

You are on Other Floors (Front Staircase). Skip to the next section.

Other Floors (Front Staircase)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located to the rear left of the lobby.
  • The stairs are approximately 16m from the hotel entrance.
  • Signs indicating the location of the stairs are not available from the entrance.
  • There are manual, single doors, which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G, 1 and 2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Other Floors (Rear Staircase). Skip to the next section.

Other Floors (Rear Staircase)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located to the rear left of the hotel.
  • The stairs are approximately 45m from the hotel entrance.
  • Signs indicating the location of the stairs are not available from the entrance.
  • There are manual, single doors, which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are LG, G and 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Step(s) (Main Lift). Skip to the next section.

Step(s) (Main Lift)

• There is a/are step(s) located in front of the main lift.
• The step(s) is/are used to access the main lift.
• There is/are 3 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The going of the step(s) is/are between 30cm and 45cm.
• There is not a/are not handrail(s) at the step(s).
• The lighting levels at the step(s) are moderate to good.

You are on Lift (Main Lift). Skip to the next section.

Lift (Main Lift)

• There is a lift for public use.
• The lift is located to the rear right of the lobby.
• The lift is clearly visible from the entrance.
• The lift is approximately 11m (12yd 1in) from the hotel entrance.
• The lift is a standard lift.
• A Hilton Team Member does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1 and 2.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 100cm x 110cm (3ft 3in x 3ft 7in).
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Hotel Room Corridors. Skip to the next section.

Hotel Room Corridors

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• Circulation View
  • There are doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet.
  • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
  • Seating includes; armchairs.
  • The lighting levels are varied.
• Signage View
  • Wayfinding signage is provided in corridors.
  • Wayfinding signage is clearly presented/easy to read.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • The hotel does not play background music in room corridors.
• Access View
  • There is not step-free access throughout the majority of the building.
  • There is a slight ramp, with handrails on both sides, for access to the standard toilets and Mediterranean Grill.
  • The width of the ramp/slope is 104cm.
  • The ramp/slope does bypass the step(s).
  • There is/are 2 clearly marked step(s), with a handrail on the left going up, for access to the first floor rooms 216 - 238.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • There is/are 4 clearly marked step(s), with a handrail on the left going up, for access to the first floor rooms 216 - 238.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • There is/are 4 clearly marked step(s), with a handrail on the left going up, for access to the second floor rooms 318 - 337.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • Photographs 8, 9 and 10 show the ramp and steps in left corridor, which lead to the standard toilets and Mediterranean Grill.
    Photograph 11 shows the steps on the first floor corridor leading to rooms 216-238.
    Photograph 12 shows the steps on the second floor corridor leading to rooms 318-337.

You are on Standard Room(s) (Standard King - Room 210). Skip to the next section.

Standard Room(s) (Standard King - Room 210)

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• Bedroom Features View
  • The room surveyed is located on the first floor, when exiting the lift, turn right in the main corridor.
  • The room surveyed at the time of the visit was Room 210.
  • There is step-free access to the room surveyed.
  • There is pictorial signage on or near the room door.
  • The colour contrast between the external room door and wall is good.
  • The width of the door is 78cm.
  • The colour contrast between the internal room door and wall is fair.
  • The colour contrast between the room walls and floor is good.
  • The bed type is double.
  • The height of the bed is 65cm.
  • The measurement between the bed base and floor is 5cm (2in).
  • Light switches are not within 120cm (3ft 11in) from floor level.
  • There is not an emergency alarm in the room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels in the room are moderate to good.
• Ensuite Facilities View
  • The type of facilities within the ensuite include; a toilet, a wash basin and a shower.
  • The colour contrast between the external ensuite door and wall is fair.
  • The ensuite door opens inwards.
  • The width of the door to the ensuite is 62cm.
  • The colour contrast between the internal ensuite door and wall is good.
  • There is not an emergency alarm within the ensuite.
  • There is not a red flashing fire alarm beacon within the ensuite.
  • The tap type is lever.
  • There is a mixer tap.
  • Wall-mounted grab rails are available for the shower.
  • The colour contrast between the grab rails and wall is good.
  • The colour contrast between the walls and floor in the ensuite is good.
  • The lighting levels in the ensuite are good.

You are on Standard Room(s) (Junior Suite - Room 532). Skip to the next section.

Standard Room(s) (Junior Suite - Room 532)

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• Bedroom Features View
  • The room surveyed is located on the second floor, to the left when exiting the lift.
  • The room surveyed at the time of the visit was Room 532.
  • There is step-free access to the room surveyed.
  • There is pictorial signage on or near the room door.
  • The colour contrast between the external room door and wall is good.
  • The width of the door is 76cm.
  • The colour contrast between the internal room door and wall is poor.
  • The colour contrast between the room walls and floor is fair.
  • The bed type is zip and link.
  • The height of the bed is 65cm.
  • The measurement between the bed base and floor is 5cm (2in).
  • Light switches are within 120cm (3ft 11in) from floor level.
  • There is not an emergency alarm in the room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels in the room are moderate to good.
• Ensuite Facilities View
  • The type of facilities within the ensuite include; a toilet, a wash basin, a bath and a shower.
  • The colour contrast between the external ensuite door and wall is poor.
  • The ensuite door opens inwards.
  • The width of the door to the ensuite is 67cm.
  • The colour contrast between the internal ensuite door and wall is good.
  • There is not an emergency alarm within the ensuite.
  • There is not a red flashing fire alarm beacon within the ensuite.
  • The tap type is lever.
  • There is a mixer tap.
  • Wall-mounted grab rails are available for the shower.
  • The colour contrast between the grab rails and wall is good.
  • The colour contrast between the walls and floor in the ensuite is good.
  • The lighting levels in the ensuite are good.
• Comments View
  • The step into the shower is 17cm high.

You are on Standard Room(s) (Standard King - Room 403 - Annexe). Skip to the next section.

Standard Room(s) (Standard King - Room 403 - Annexe)

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• Bedroom Features View
  • The room surveyed is located in the Annexe.
  • The room surveyed at the time of the visit was Room 403.
  • There is step-free access to the room surveyed.
  • There is pictorial signage on or near the room door.
  • The colour contrast between the external room door and wall is good.
  • The width of the door is 76cm.
  • The colour contrast between the internal room door and wall is fair.
  • The colour contrast between the room walls and floor is good.
  • The bed type is zip and link.
  • The height of the bed is 65cm.
  • The measurement between the bed base and floor is 5cm (2in).
  • Light switches are not within 120cm (3ft 11in) from floor level.
  • There is not an emergency alarm in the room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels in the room are moderate to good.
• Ensuite Facilities View
  • The type of facilities within the ensuite include; a toilet, a wash basin and a shower.
  • The colour contrast between the external ensuite door and wall is fair.
  • The ensuite door opens inwards.
  • The width of the door to the ensuite is 67cm.
  • The colour contrast between the internal ensuite door and wall is good.
  • There is not an emergency alarm within the ensuite.
  • There is not a red flashing fire alarm beacon within the ensuite.
  • The tap type is lever.
  • There is a mixer tap.
  • Wall-mounted grab rails are available for the shower.
  • The colour contrast between the grab rails and wall is good.
  • The colour contrast between the walls and floor in the ensuite is good.
  • The lighting levels in the ensuite are good.
• Comments View
  • There is a 17cm step leading into the shower.

You are on Ramp(s) or Slope(s) (Fitness Club - Rooms 516 to 546). Skip to the next section.

Ramp(s) or Slope(s) (Fitness Club - Rooms 516 to 546)

• There is a ramp/slope located on the corridor before Mediterranean bar.
• The ramp/slope is used to access the LivingWell Health Club and Rooms 516 - 546.
• The gradient of the ramp/slope is slight.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• There is not a/are not handrail(s) at the ramp.
• The lighting levels at the ramp/slope are moderate to good.

You are on Entrance (Fitness Suite). Skip to the next section.

Entrance (Fitness Suite)

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• Entrance View
  • This information is for the entrance located off the corridor to Rooms 501-546.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance, via lift.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the opening is 76cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Step(s) View
  • There is/are 8 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 20cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.
• Lift View
  • There is a lift to access this entrance.
  • The lift does bypass the step(s).

You are on Lift (Fitness Suite). Skip to the next section.

Lift (Fitness Suite)

• The lift is located off the hotel corridor.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 31m from the hotel entrance.
• The lift is a platform lift.
• A Hilton Team Member does not need to be notified for use of the lift.
• The platform lift accesses a small level change.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 80cm.
• The dimensions of the lift are 90cm x 127cm.
• There are separate entry and exit doors in the lift.
• The lift does have a visual floor indicator.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lighting levels in the lift are good.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is situated in the hotel.
  • The fitness suite is located at the rear of the Health Club.
  • The fitness suite is for the use of hotel guests only.
  • The fitness suite is not staffed.
  • There are not surveillance cameras in the fitness suite.
  • There is not step free access to the fitness suite.
  • The door is manual.
  • The door opening width is 75cm.
• Fitness Suite Information View
  • There is not clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
  • Equipment suitable for mobility or sensory impaired users includes; upper body machines where fixed seats can be removed, free weights and cable resistance machines.
  • The type of flooring in the fitness suite is laminate.
  • There is not a hearing assistance system.

You are on Steam Room. Skip to the next section.

Steam Room

• There is not step free access to the steam room.
• The door opens towards you (pull).
• The width of the door opening is 66cm.
• The steam room does not have an unobstructed minimum turning space of 150cm x 150cm.
• The steam room has bench seating.
• There is an emergency alarm in the steam room.
• The Steam Room is currently not being used (January 2022).

You are on Sauna. Skip to the next section.

Sauna

• There is step free access to the sauna.
• The door opens towards you (pull).
• The width of the door opening is 82cm.
• The sauna does not have an unobstructed minimum turning space of 150cm x 150cm.
• The sauna has bench seating.
• There is an emergency alarm in the sauna.
• The Sauna is currently not being used (January 2022).