You are on Conference Facilities Summary. Skip to the next section.

Conference Facilities Summary

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• Related Access Guide(s) View
  • For the Hilton Cobham AccessAble access guide please click here (new tab).
• Conference Facilities Information View
  • The conference facilities are located on the ground floor of the hotel.
  • Facilities include; a business reception, meeting spaces, conference rooms, meeting rooms, standard toilets and an accessible toilet.
  • There are fixed hearing assistance systems in some of the conference areas.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For the Accessibility Pack please click here (new tab).
• There is a Hilton Team Member available for help and assistance.
• There is not a Hilton Team Member trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• The alternative formats documents can be provided in include; large print on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• The mobility aids available include wheelchairs, shower chairs and walking sticks.

You are on Hotel Parking. Skip to the next section.

Hotel Parking

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• Parking View
  • The hotel does have its own parking facilities.
  • The car park is located in front of the hotel.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 3 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 460cm.
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
  • There is an additional car park for visitors.
  • The additional car park is on the right, as you pass the Seven Hills restaurant.
    There are 2 Electric Vehicle Charging Points located in car park, operated by Polar, offering 50kw charging.
• Paying View
  • There are parking charges for the car park.
  • Parking is not free for visitors of the venue.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and at the payment machines in the building.
  • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located inside the building.
  • Payment machines are located in reception area.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac and concrete tiles.
  • There is not a road to cross between the car park and the entrance.
  • There is no tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 24m from the hotel entrance.
  • Assistance may be required because there is/are slopes/ramps.
• Comments View
  • Parking us free for 3 hours fir health club and restaurant guests.

You are on Outside Access (Hotel Entrance). Skip to the next section.

Outside Access (Hotel Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the hotel, off the main car park.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Hilton@Cobham'.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
  • There is a Hilton Team Member available for assistance at this entrance.
• Ramp/Slope View
  • The ramp/slope is located to the right as you face the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up the ramp.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located on the right of the lobby.
  • The reception point is approximately 4m from the hotel entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • Seats are available for guests at reception.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • The hearing assistance system is located at the end of the reception desk, on the right.
  • Hilton Team Members are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 12/03/2020.
  • The hearing assistance system was working at the time of testing.
  • The type of flooring in the reception area is carpet and tiles.
• Comments View
  • The payment machine for parking is located in the reception lobby area opposite the desk.

You are on Lobby. Skip to the next section.

Lobby

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• Circulation View
  • The type of flooring in the lobby is carpet and tiles.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Seating in the lobby includes; sofas and armchairs.
  • The lighting levels are moderate to good.
• Signage View
  • Wayfinding signage is provided.
  • Wayfinding signage is clearly presented/easy to read.
  • Dementia friendly signage is not provided.
• Audio View
  • This lobby does play background music in public areas.
  • Music is played in the lobby area.
• Comments View
  • Stools are also available.

You are on Ramp(s) / Slope(s) and Step(s) (Seven Hills Restaurant - Wisley Rooms - St Georges Suite - Foxhills Room - Standard Toilets). Skip to the next section.

Ramp(s) / Slope(s) and Step(s) (Seven Hills Restaurant - Wisley Rooms - St Georges Suite - Foxhills Room - Standard Toilets)

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• Ramp / Slope View
  • There is a ramp/slope located In the corridor, opposite the hotel reception desk.
  • The ramp/slope is used to access Seven Hills restaurant, Wisley Rooms, St Georges Suite, Foxhills Room and standard toilets.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the left going up.
  • The width of the ramp/slope is 104cm.
  • The lighting levels at the ramp/slope are moderate to good.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • There is a/are step(s) located next to the ramp.
  • The step(s) is/are used to access Mediterranean Grill, Wisley Rooms, St Georges Suite, Foxhills Room and standard toilets.
  • There is/are 2 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.

You are on Conference Room(s) (Wisley Room 1). Skip to the next section.

Conference Room(s) (Wisley Room 1)

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• Access to the Room View
  • The room surveyed was Wisley Room 1.
  • Wisley Room 1 is located in the corridor opposite the hotel reception desk.
  • There is wayfinding signage for the room.
  • There is clear signage for the room (on or near the door).
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • Colleagues can provide assistance getting to the room.
  • The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is not step free access into the room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 84cm.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
• Room Details View
  • There is not a hearing assistance system available for the room.
  • There is not fixed furniture within the room.
  • The distance between the floor and the underside of the table is 75cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be moved to allow a turning space for wheelchair users.
  • A height adjustable desk is not available.
  • There is a/are chair(s) with armrests on both sides within the room.
  • There are potential trip hazards within the room.
  • There is a lead to the boardroom table for a projector.
  • The type of flooring in the room is carpet.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are adjustable.

You are on Event Room(s) / Space(s) (Wisley Room 2). Skip to the next section.

Event Room(s) / Space(s) (Wisley Room 2)

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• Access to the Room View
  • The room surveyed was Wisley Room 2.
  • Wisley Room 2 is located in the corridor opposite the hotel reception desk.
  • There is wayfinding signage for the room.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
  • Hilton Team Members can provide assistance getting to the room(s)/space(s).
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is not step free access.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 84cm.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
• Room Details View
  • There is not a hearing assistance system available for the room.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • There is a lead for the projector to the central table area.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are adjustable.
  • The layout and furniture in the room may vary depending on the event or meeting taking place.

You are on Event Room(s) / Space(s) (St Georges Suite). Skip to the next section.

Event Room(s) / Space(s) (St Georges Suite)

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• Access to the Room View
  • The room surveyed was St Georges Suite.
  • St Georges Suite is located in the corridor opposite the reception desk.
  • There is wayfinding signage for the room.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
  • Hilton Team Members can provide assistance getting to the room(s)/space(s).
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is not step free access.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 120cm.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
• Room Details View
  • There is not a hearing assistance system available for the room.
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are adjustable.
  • The layout and furniture in the room may vary depending on the function or event taking place.

You are on Conference Room(s) (Foxhills Room). Skip to the next section.

Conference Room(s) (Foxhills Room)

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• Access to the Room View
  • The room surveyed was Foxhills Room.
  • Foxhills Room is located in the corridor opposite the hotel reception desk.
  • There is wayfinding signage for the room.
  • There is clear signage for the room (on or near the door).
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • Colleagues can provide assistance getting to the room.
  • The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is not step free access into the room.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 140cm.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
• Room Details View
  • There is not a hearing assistance system available for the room.
  • There is some fixed furniture within the room.
  • The distance between the floor and the underside of the table is 72cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable desk is not available.
  • There is a/are chair(s) with armrests on both sides within the room.
  • There are potential trip hazards within the room.
  • There is a projector lead to the boardroom table.
  • The type of flooring in the room is carpet.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are adjustable.

You are on Standard Toilet(s) (Ground Floor - Left Corridor). Skip to the next section.

Standard Toilet(s) (Ground Floor - Left Corridor)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located in the corridor opposite the hotel reception desk.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 13m from the hotel entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 84cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.

You are on Accessible Toilet(s) (Ground Floor - Right Transfer). Skip to the next section.

Accessible Toilet(s) (Ground Floor - Right Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located in the corridor opposite the hotel reception desk.
  • This accessible toilet is approximately 32m from the hotel entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 87cm.
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 152cm x 200cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 74cm.
  • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary, nappy/incontinence items bin and pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 120cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a colostomy bag shelf next to the toilet.
  • The colostomy bag shelf is at a height of 101cm.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is located where it is reachable.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 85cm.
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser can be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 97cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 110cm.
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 105cm.

You are on Event Room(s) / Space(s) (The Brooklands Suite (Campbell Room, Cobb Room and Lambert Room)). Skip to the next section.

Event Room(s) / Space(s) (The Brooklands Suite (Campbell Room, Cobb Room and Lambert Room))

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• Access to the Room View
  • The space surveyed was The Brooklands Suite.
  • There is wayfinding signage for the space.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
  • Hilton Team Members can provide assistance getting to the room(s)/space(s).
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 160cm.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
• Room Details View
  • There is a fixed hearing assistance system available for the room.
  • The type of system is a fixed loop.
  • The hearing assistance system is not signed.
  • Hilton Team Members are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 13/03/2020.
  • The hearing assistance system was not working at the time of testing.
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are adjustable.
  • The layout and furniture in the room may vary depending on the event or function taking place.
    The room can be sectioned off into three separate rooms, Campbell Room, Cobb Room and Lambert Room.
    If divided separately, the Lambert Room has four steps leading down into the room (photographs 9 & 10).

You are on Step(s) (Lambert Room - Hamptons Suite - Breakout). Skip to the next section.

Step(s) (Lambert Room - Hamptons Suite - Breakout)

• There is a/are step(s) located in the corridor to the right, at the rear of the lobby.
• The step(s) is/are used to access the Lambert Room, Hampton Suite and the Breakout.
• There is/are 4 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are not between 15cm and 18cm.
• The height of the step(s) is/are 20cm.
• The going of the step(s) is/are not between 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the left going up.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are moderate to good.

You are on Event Room(s) / Space(s) (Fraser Room - Painshill Room - Nash Room). Skip to the next section.

Event Room(s) / Space(s) (Fraser Room - Painshill Room - Nash Room)

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• Access to the Room View
  • The rooms surveyed were Fraser Room - Painshill Room - Nash Room.
  • Fraser Room - Painshill Room - Nash Room are located in the corridor to the right past the hotel reception desk.
  • There is wayfinding signage for the room.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
  • Hilton Team Members can provide assistance getting to the room(s)/space(s).
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 80cm.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
• Room Details View
  • There is not a hearing assistance system available for the room.
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are adjustable.
  • The layout and furniture in the rooms may vary depending on the event or meeting taking place.
    There could be potential trip hazards on the floor if a projector is required within the room.
  • The Nash Room was occupied at time of survey; however this room is very similar to the other rooms.

You are on Event Room(s) / Space(s) (Hampton Suite). Skip to the next section.

Event Room(s) / Space(s) (Hampton Suite)

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• Access to the Room View
  • The space surveyed was Hampton Suite.
  • Hampton Suite is located in the corridor to the right past the hotel reception desk.
  • There is wayfinding signage for the space.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
  • Hilton Team Members can provide assistance getting to the room(s)/space(s).
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is not step free access.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 85cm.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
• Room Details View
  • There is not a hearing assistance system available for the room.
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are adjustable.
  • The Hampton Suite can be divided into two separate rooms (Hampton 1 and Hampton 2).

You are on Breakout. Skip to the next section.

Breakout

• The Breakout is a room where free flowing food and drinks are available throughout the day.
• The layout of the room and furniture may vary depending on the event or function taking place.
• There is not step-free access to the Breakout room.
• The space is located in the corridor to the right past the hotel reception desk.
• There are heavy double doors, 130cm wide leading into the room.
• The surface of the flooring is carpet and tiles.
• The height of the self-service counter tops is 90cm - 92cm high.
• The central tables for placing food and drinks on are 107cm high.
• Chairs without armrests are available within the room.

You are on Standard Toilet(s) (Conference / Events Area). Skip to the next section.

Standard Toilet(s) (Conference / Events Area)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located in the main conference / events area.
  • There is stepped access into the toilet(s).
  • The standard toilet(s) is/are approximately 35m from the hotel entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 89cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.