Access Guide
Conference Facilities Summary
- Related Access Guide(s) View
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Conference Facilities Information
View
- The conference facilities are located in the building to the left of the hotel main entrance.
- Facilities include; conference rooms, meeting rooms and standard toilets.
- There are 8 conference / meeting rooms.
- For information on LivingWell Health Club - Hilton Watford please click here (opens in new tab).
Getting Help and Assistance
- There is a Hilton Team Member available for help and assistance.
- There is not a Hilton Team Member trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- The alternative formats documents can be provided in include; large print on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are not available.
- There are not mobility aids available.
Hotel Parking
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Parking
View
- The hotel does have its own parking facilities.
- The car park is located at the front of the hotel and to the rear of the hotel.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 6 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 490cm.
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
- There is also an overflow car park for visitors.
- Additional parking is also located at the rear of the hotel, in front of the rear entrance.
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Paying
View
- There are parking charges for the car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
- Parking is not free for Blue Badge holders.
- To see the parking charges please click here (opens new tab).
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is not clearly visible from the car park.
- The route from the car park to the entrance is clearly signposted.
- The surface on the approach to the entrance is tarmac and concrete tiles.
- There is not a road to cross between the car park and the entrance.
- There is no tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 20m from the Conference Centre entrance.
- Assistance may be required because there is/are slopes/ramps.
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Comments
View
- Overnight guests receive free parking if they are a Hilton Hotel member. If not, a £10 charge applies.
- Visitors can get free parking if they spend a minimum of £10 in the bar otherwise parking tariffs apply.
- Parking can be paid for by either phone or app - paybyphone.co.uk, location - 807666.
Outside Access (Hotel Accessible and Conference Centre Entrance - Lower Ground Floor)
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Entrance
View
- This information is for the entrance located to the left of the Blue Badge Parking.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Conference Centre'.
- There is ramped/sloped or stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is an intercom.
- The height of the intercom is 115cm.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 150cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located to the left as you face the entrance.
- The gradient of the ramp/slope is slight.
- The width of the ramp/slope is 75cm.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 6 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 14cm.
- The going of the step(s) is/are not between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Conference Room(s) (Lower Ground Floor - Abbotts Room)
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Access to the Room
View
- The room surveyed was Abbotts Room.
- Abbotts Room is located on the lower ground floor of the Conference Centre.
- There is wayfinding signage for the room.
- There is clear signage for the room (on or near the door).
- There is written signage for the room, in upper and lower case lettering, that is clearly visible.
- Colleagues can provide assistance getting to the room.
- The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access into the room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 76cm.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
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Room Details
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- There is not a hearing assistance system available for the room.
- There is not fixed furniture within the room.
- The distance between the floor and the underside of the table is 72cm.
- There is sufficient space for a wheelchair user to turn within the room.
- Furniture can be moved to allow a turning space for wheelchair users.
- A height adjustable desk is not available.
- There are some chairs with armrests on both side within the room.
- There are no potential trip hazards within the room.
- The type of flooring in the room is carpet.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
- There are similar meeting rooms on the lower ground floor including Aldenham and Boardroom.
Conference Room(s) (Lower Ground Floor - Langley Room)
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Access to the Room
View
- The room surveyed was Langley Room.
- Langley Room is located on the lower ground floor of the Conference Centre.
- There is wayfinding signage for the room.
- There is clear signage for the room (on or near the door).
- There is written signage for the room, in upper and lower case lettering, that is clearly visible.
- Colleagues can provide assistance getting to the room.
- The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access into the room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 77cm.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
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Room Details
View
- There is not a hearing assistance system available for the room.
- There is not fixed furniture within the room.
- The distance between the floor and the underside of the table is 73cm.
- There is sufficient space for a wheelchair user to turn within the room.
- A height adjustable desk is not available.
- There are some chairs with armrests on both side within the room.
- There are potential trip hazards within the room.
- The type of flooring in the room is carpet.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
- There are similar meeting rooms on the lower ground floor including Aldenham and Boardroom.
Conference Room(s) (Lower Ground Floor - St Albans Room)
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Access to the Room
View
- The room surveyed was St Albans Room.
- St Albans Room is located on the lower ground floor of the Conference Centre.
- There is wayfinding signage for the room.
- There is clear signage for the room (on or near the door).
- There is written signage for the room, in upper and lower case lettering, that is clearly visible.
- Colleagues can provide assistance getting to the room.
- The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access into the room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 76cm.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
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Room Details
View
- There is not a hearing assistance system available for the room.
- There is not fixed furniture within the room.
- The distance between the floor and the underside of the table is 68cm.
- There is sufficient space for a wheelchair user to turn within the room.
- A height adjustable desk is not available.
- There are no chairs with armrests on both sides within the room.
- There are no potential trip hazards within the room.
- The type of flooring in the room is carpet.
- The colour contrast between the walls and floor is high.
- The lighting levels are adjustable.
Conference Room(s) (Lower Ground Floor - Radlett Room)
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Access to the Room
View
- The room surveyed was Radlett Room.
- Radlett Room is located on the lower ground floor of the Conference Centre.
- There is wayfinding signage for the room.
- There is clear signage for the room (on or near the door).
- There is written signage for the room, in upper and lower case lettering, that is clearly visible.
- Colleagues can provide assistance getting to the room.
- The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access into the room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 76cm.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
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Room Details
View
- There is not a hearing assistance system available for the room.
- There is not fixed furniture within the room.
- There is sufficient space for a wheelchair user to turn within the room.
- A height adjustable desk is not available.
- There are no chairs with armrests on both sides within the room.
- There are no potential trip hazards within the room.
- The type of flooring in the room is carpet.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
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Comments
View
- The heights of the tables range between 70cm - 98cm.
Event Room(s) / Space(s) (Lower Ground Floor The Breakout)
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Access to the Room
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- The space surveyed was The Breakout.
- The Breakout is located ahead as you enter the Conference Centre entrance.
- There is not wayfinding signage for the room.
- There is not clear signage for the room(s) (on or near the door).
- Hilton Team Members can provide assistance getting to the room(s)/space(s).
- The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 154cm.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
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Room Details
View
- There is not a hearing assistance system available for the room.
- There is sufficient space for a wheelchair user to turn within the room.
- There are potential trip hazards within the room.
- There is some flooring with a very shiny finish which could cause issues with glare or be perceived as slippery.
- The colour contrast between the walls and floor is high.
- The lighting levels are moderate to good.
Accessible Toilet(s) (Lower Ground Floor)
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Location and Access
View
- This accessible toilet is located In the corridor to the left of the bar.
- This accessible toilet is approximately 19m from the main lift.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 86cm.
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
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Toilet Features
View
- The dimensions of the accessible toilet are 269cm x 195cm.
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 98cm from floor level.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 194cm.
- The transfer space is obstructed by a waste disposal bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the right.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is low.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary, nappy/incontinence items bin and general waste (with no lid) disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 110cm from the floor.
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Additional Fixtures
View
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet does not have a backrest or a cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 43cm.
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser can be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 97cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The contrast between the towel dispenser and the wall is high.
- There is not a hand dryer.
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Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 81cm.
Standard Toilet(s) (Lower Ground Floor)
- Standard toilet facilities are available.
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Toilet Facilities
View
- The male toilet is located to the left as you enter the Conference Centre entrance.
- There is step-free access to the toilet(s).
- The standard toilet(s) is/are approximately 17m from the Conference Centre entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 88cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are good.
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Toilet Facilities 2
View
- The female toilet is located to the left as you enter the Conference Centre entrance, through the single door to the staircase.
- There is step-free access to the toilet(s).
- The standard toilet(s) is/are approximately 24m from the Conference Centre entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 88cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are good.
Other Floors
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Stairs
View
- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located to the rear left of the corridor.
- The stairs are approximately 24m from the Conference Centre entrance.
- Signs indicating the location of the stairs are not available from the entrance.
- There are manual, single doors, which may be difficult to open to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The height of the step(s) is/are not between the recommended 15cm and 18cm.
- The height of the step(s) is/are 19cm.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are not clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on the left going up.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are provided on landings.
- The lighting levels at the steps are good.
Other Floors (Lower Ground Floor to Ground Floor)
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Stairs
View
- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located in the restaurant/bar area.
- The stairs are approximately 35m from the Conference Centre entrance.
- Signs indicating the location of the stairs are not available from the entrance.
- The floors which are accessible by stairs are LG and G.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are provided on landings.
- The lighting levels at the steps are low to moderate.
Lift (Lobby)
- There is a lift for public use.
- The lift is located within the Patio Bar, to the left as you enter from the corridor.
- Signs indicating the location of the lift are not available from the entrance.
- The lift is approximately 37m from the Conference Centre entrance.
- The lift is a standard lift.
- A Hilton Team Member does not need to be notified for use of the lift.
- The floors which are accessible by this lift are LG, G, 1, 2, and 3.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do not contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is medium.
- The colour contrast between the external lift control plate and the wall is high.
- The clear door width is 80cm.
- The dimensions of the lift are 105cm x 149cm.
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
Conference Room(s) (Ground Floor - Stanmore Room)
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Access to the Room
View
- The room surveyed was Stanmore Room.
- Stanmore Room is located on the ground floor of the Conference Centre.
- There is wayfinding signage for the room.
- There is clear signage for the room (on or near the door).
- There is written signage for the room, in upper and lower case lettering, that is clearly visible.
- Colleagues can provide assistance getting to the room.
- The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access into the room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 77cm.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
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Room Details
View
- There is not a hearing assistance system available for the room.
- There is fixed furniture within the room.
- The distance between the floor and the underside of the table is 72cm.
- There is sufficient space for a wheelchair user to turn within the room.
- A height adjustable desk is not available.
- There are no chairs with armrests on both sides within the room.
- There are potential trip hazards within the room.
- The type of flooring in the room is carpet.
- There is flooring in the room which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
Conference Room(s) (Ground Floor - Shenley Room)
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Access to the Room
View
- The room surveyed was Shenley Room.
- Shenley Room is located on the ground floor of the Conference Centre.
- There is wayfinding signage for the room.
- There is clear signage for the room (on or near the door).
- There is written signage for the room, in upper and lower case lettering, that is clearly visible.
- Colleagues can provide assistance getting to the room.
- The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access into the room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 77cm.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
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Room Details
View
- There is not a hearing assistance system available for the room.
- There is not fixed furniture within the room.
- The distance between the floor and the underside of the table is 72cm.
- There is sufficient space for a wheelchair user to turn within the room.
- A height adjustable desk is not available.
- There are no chairs with armrests on both sides within the room.
- There are no potential trip hazards within the room.
- The type of flooring in the room is carpet.
- The colour contrast between the walls and floor is high.
- The lighting levels are adjustable.
Ramp(s) or Slope(s) (Lobby/Reception)
- There is a ramp/slope located between the reception and lobby area.
- The gradient of the ramp/slope is slight.
- The lighting levels at the ramp/slope are good.
Conference Room(s) (Chipperfield Suite)
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Access to the Room
View
- The room surveyed was the Chipperfield Suite.
- The Chipperfield Suite is located on the ground floor, to the right of reception.
- There is wayfinding signage for the room.
- There is clear signage for the room (on or near the door).
- There is written signage for the room, in upper and lower case lettering, that is clearly visible.
- Colleagues can provide assistance getting to the room.
- The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is not step free access into the room.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 152cm.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
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Room Details
View
- There is not a hearing assistance system available for the room.
- There is not fixed furniture within the room.
- The distance between the floor and the underside of the table is 73cm.
- There is sufficient space for a wheelchair user to turn within the room.
- A height adjustable desk is not available.
- There are no chairs with armrests on both sides within the room.
- There are no potential trip hazards within the room.
- The type of flooring in the room is carpet.
- There is flooring in the room which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The colour contrast between the walls and floor is high.
- The lighting levels are adjustable.
Lift (Chipperfield Suite)
- There is a lift for public use.
- The lift is located in front of the Chipperfield Suite entrance.
- The lift is a stair lift.
- A Hilton Team Member does not need to be notified for use of the lift.
- The platform lift accesses a small level change.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- The clear door width is 84cm.
- The dimensions of the lift are 81cm x 125cm.
- There is not a hearing assistance system.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting levels in the lift are good.
Standard Toilet(s) (Chipperfield Suite)
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Toilet Facilities
View
- The female and male toilets are located to the right as you enter the Chipperfield Suite.
- There is step-free access to the toilet(s).
- The standard toilet(s) is/are approximately 5m from the Chipperfield Suite entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 87cm.
- The wash basin(s) tap type is lever.
- Lighting levels are low to moderate.
Step(s) (Chipperfield Suite)
- There is a/are step(s) located in front of the entrance to the Chipperfield Suite, to the right of reception.
- The step(s) is/are used to access the Chipperfield Suite.
- There is/are 5 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The going of the step(s) is/are not between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the right going up.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are good.